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All properties in Cayo Santa Maria, Villa Clara, Cuba
1 room, 2 adults

Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive, Cayo Santa Maria

3.5-star3.5 stars
Cayo Santa Maria, Cayo Santa Maria, Villa Clara, 52610, Cuba

Cayo Santa Maria beachfront property with 5 restaurants and outdoor pool
  • Free buffet breakfast and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Your hotel is the worst quality/price service in the world, and no one of you care about…Jul. 28, 2019
  • The beach is beautiful, the food and drink are good and better than other hotels that I…Oct. 28, 2019

Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive, Cayo Santa Maria

  • Junior Suite (Sanctuary)

What’s around Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive, Cayo Santa Maria

Landmarks

  • On the beach
  • Playa Las Gaviotas - 3.8 mi / 6.2 km
  • Cayo Santa Maria Dolphinarium - 5.2 mi / 8.3 km

At a glance

Key facts

Size

  • 378 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas *

Transportation

Parking

  • Free self parking

  • Free nearby parking

Payment types at the property

* See small print for additional details or extra charges

At the property

Food and drink
  • Free buffet breakfast daily
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
Things to do
  • Beach towels
  • Outdoor pool
  • Free pool cabanas
  • Health club
  • Outdoor tennis courts - 2
  • Kayaking on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Snorkeling nearby
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Dining

FLAVORS - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

MEXICANA CANTINA - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

EMPORIUM - This restaurant specializes in international cuisine and serves dinner only. Open daily.

GRAZIE - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

TESICO - This restaurant specializes in international cuisine and serves dinner only. Open daily.

Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive, Cayo Santa Maria’s small print

Also known as

  • Sanctuary Grand Memories Santa Maria Adults All Inclusive
  • Sanctuary Grand Memories Santa Maria Adults All Inclusive

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 between bookings.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

WiFi is available in public areas for CUP 1 per hour (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive, Cayo Santa Maria

  • Does Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive offer free cancellation for a full refund?
    Yes, Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive?
    Yes, there's free self parking.
  • Is there a pool at Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive?
    Yes, there's an outdoor pool.
  • Are pets allowed at Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive?
    You can check in from 4:00 PM to anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive?
    Yes, there are 5 onsite restaurants.

Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive, Cayo Santa Maria

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