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All properties in Hanoi, Vietnam
1 room, 2 adults

Silk Queen Grand Hotel, Hanoi

4-star4 stars
Great for familiesThis property has good facilities for families.
36 Lo Su St, Hoan Kiem, Hanoi, 10000, Vietnam, 800-493-6808

4-star hotel with outdoor pool, connected to a shopping center, near Thang Long Water Puppet Theatre
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 209 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • We arived late. And left early in the morning. Clean. Helpful staffAug. 17, 2019
  • A very comfortable stay. We are from the UK so for the money we paid for this we were…Aug. 4, 2019

Silk Queen Grand Hotel, Hanoi

More Info: 866-266-9798

  • Deluxe Double or Twin Room, 1 Double or 2 Single Beds
  • Premium Room, 1 Double or 2 Single Beds
  • Executive Double or Twin Room, 1 Double or 2 Single Beds
  • Family Room
  • Executive Room, City View
  • Silk Queen Signature Suite
  • Executive Room, Connecting Rooms

What’s around Silk Queen Grand Hotel, Hanoi

Top spots nearby

Recommended by this property

  • Thang Long Water Puppet Theatre (2-minute walk)
  • Ngoc Son Temple (3-minute walk)
  • Thang Long Ca Tru Theatre (3-minute walk)
  • Hoan Kiem Lake (4-minute walk)
  • Hang Gai Street (5-minute walk)

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Railway Station - 27 min walk
  • Hanoi Gia Lam Station - 5 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 88 rooms


  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Free babysitting/childcare


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • No parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
Working away
  • Business center
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Safe-deposit box at front desk
  • Terrace
  • Accessible bathroom
  • Wheelchair-accessible path of travel
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 45-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Silk Queen Grand Hotel, Hanoi’s small print

Also known as

  • Silk Queen Grand Hotel Hanoi
  • Silk Queen Grand Hotel Hotel Hanoi
  • Silk Queen Grand Hanoi
  • Silk Queen Grand
  • Silk Queen Grand Hotel Hotel
  • Silk Queen Grand Hotel Hanoi


For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs VND 200000.00 per night

Rollaway beds are available for VND 415000.0 per stay

Buffet breakfast is offered for an extra charge of VND 299000 for adults and VND 298997 for children (approximately)

Airport shuttle service is offered for an extra charge of VND 450000.00 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 131 reviews

Poor 2.0
Overrated disappointed.
The reception controls all the rooms Air Conditioning which would require a phone call to turn on. Very frustrating during the night at 28C in room. Non-Smoking room always smelled of cigarettes after being cleaned. Pool gave my children a rash after swimming which they still have after 4 days. “Family” rooms may just fit a fold out bed but leave no other room for luggage. This hotel is NOT 4 stars. Lucky to rate it a high 2 or a low 3.
au3 night family trip
Good 6.0
Good location, very friendly and helpful staff. Family room for with 2 children is very small. The shower designed very bad - can’t take a shower without the floor getting flooded.
us3 night family trip
Very Good 8.0
Decent place
Okay hotel, nicely located in the centre of Hanoi, close to everything. Room did not have window with views, but that is expected with most hotels in Hanoi and for the price. We had an excellent porter, called Louis, he gave us some great tips on places to eat. If you stay here ask for Louis, he was extremely helpful!
Paulo, gb1 night trip with friends
Exceptional 10.0
It is very atmosphere hotel to stay. Rooms are clean and good
Jayesh, in1 night business trip
Exceptional 10.0
Enjoyable stay!
Great attentive staff. Cozy, comfortable room. Fast Wifi and delicious breakfast. Also convenient walkable location with super shopping and amazing food.
us2 night trip

Silk Queen Grand Hotel, Hanoi

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