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All properties in Lucca, Tuscany, Italy
Guest house

Lucca Relais, Lucca

City-center guesthouse within walking distance of Porta Sant'Anna

  • Free WiFi
From
$96 CAD

Image gallery

  • Courtyard
  • Courtyard
  • Balcony
  • Bathroom Shower
  • Courtyard
Courtyard. Image 1 of 57
1 / 57Courtyard
7.6.Good.
  • Nice great beautiful cozy place and very close to downtown and transportation station.…

    Oct. 18, 2019

  • Good location but bathroom small and no nightlight

    Sep. 29, 2019

See all 29 reviews

Property highlights

Feel at home

  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Lucca Historical Center
  • Piazza dell'Anfiteatro - 16 min walk
  • Guinigi Tower - 17 min walk
  • Porta Sant'Anna - 5 min walk
  • Cathedral of St Martin - 15 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room, Balcony
  • Double Room
  • Quadruple Room

Location

  • In Lucca Historical Center
  • Piazza dell'Anfiteatro - 16 min walk
  • Guinigi Tower - 17 min walk

What’s around

Landmarks

  • In Lucca Historical Center
  • Piazza dell'Anfiteatro - 16 min walk
  • Guinigi Tower - 17 min walk
  • Porta Sant'Anna - 5 min walk
  • Cathedral of St Martin - 15 min walk

Getting around

  • Galileo Galilei Airport (PSA) - 29 min drive
  • Lucca Station - 19 min walk
  • Lucca San Pietro a Vico Station - 9 min drive
  • Tassignano-Capannori Station - 10 min drive

At a glance

Size

  • 6 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 3:30 PM-6:30 PM
  • Check-out time is 10:30 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 1 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free offsite parking nearby

Other information

  • No alcohol served onsite
*See small print for additional details or extra charges

At the property

Food and drink

  • Coffee shop/café

Services

  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Designated smoking areas
  • Terrace

Languages Spoken

  • English
  • Italian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Small print

Also known as

  • B&B Relais
  • Lucca Relais Lucca
  • Lucca Relais Guesthouse
  • Lucca Relais Guesthouse Lucca
  • Lucca Relais
  • Lucca Relais House
  • Relais San Lorenzo Lucca
  • B B Lucca Relais
  • Lucca Relais Guesthouse

Policies

A tax is imposed by the city and collected at the property. The tax is seasonal and applies to stays up to 3 nights (from April 1st to the first Sunday of November) and only the first night of stay (from the Monday following the first Sunday of November through March 31st). Guests exempted from the tax include children 14 years of age or below. Please note that further exemptions may apply.

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Lucca Relais does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • No, unfortunately, but there's free parking nearby.
  • Sorry, pets aren't allowed.
  • You can check in from 3:30 PM - 6:30 PM. Check-out time is 10:30 AM. Express check-in and check-out are available.
  • Yes. Nearby restaurants include Trattoria da Giulio (7-min walk), Lucca in tavola (8-min walk), and Bastian contrario (9-min walk).
  • Recommended spots to visit include Porta Sant'Anna (5-min walk) and Cathedral of St Martin (0.8 mi), along with Piazza dell'Anfiteatro (0.8 mi) and Guinigi Tower (0.9 mi).
7.6.Good.
  • 6.0.Good

    Location was great

    Great location for visiting Lucca old town. Parking can be a challenge here. Communication was clear allowing us access to the building and our rooms. The A/C was not working and it was very hot upon arrival. The weather cooled significantly over night and kept us from roasting but the non-working A/C is an issue. The room was clean and otherwise comfortable. The internet worked okay. We did not see or directly interact with any personnel on site.

    Joseph, 1 night trip with friends, Sep. 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This is a delightful family run property located perfectly in Lucca. The rooms are charming and the general atmosphere lovely. We stayed there last year to attend the Lucca Summer Festival and the same again this year - actually on two separate occasions. There is no doubt we will do the same next year!!

    Alexandra, 1 night trip with friends, Jul. 9, 2019

    Verified Expedia guest review

  • 2.0.Poor

    No air conditioning and attitude problem

    We booked this hotel a year in advance for the Lucca Summer Festival concerts. On arrival we were told the air conditioning had 'just' stopped working. We were lead up to the attic room. We asked if there were any other rooms with working air conditioning as it was mid 30s and even hotter in the roof. No other rooms 'in fact I could have rented your room for 200 euros, there's a concert on tonight', so I assume we should be grateful to be cooked in the attic at least we have a room? Charming! We were very lucky, there was a storm in the night so we felt the roof cool down, clay roof tiles one metre above your sleeping face give out quite a lot of heat. When we checked out the next day we asked if the air conditioning was going to be fixed, and the same chap pleaded ignorance, 'oh is it not working?'

    Stuart, 1 night trip, Jul. 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great value close to old city wall

    Great hotel very close to city walls. Very accommodating on check in, friendly staff and lovely rooms full of character

    Tobias, 1 night trip with friends, May 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was great. Beautiful property, clean, and well organised. Good value for money.

    1 night romance trip, Apr. 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Delightful character property just off the main ro

    Vincenzo was very helpful with check in and emailed us details on how to check in after hours. However we arrived just in time and got to meet him and he sorted us out with a car spot in the garden. Accommodation was great, toiletries provided, good shower and the coffee was lovely. Map given with directions to town and places to visit. Very near to city gate. Recommend walking the city walls at sunrise. Would definitely recommend.

    j a, 1 night romance trip, Sep. 26, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful city. Wonderful experience Great bed and breakfast. Definitely worth a visit.

    1 night trip, Aug. 7, 2018

    Verified Expedia guest review

  • 2.0.Poor

    So we got a great deal however...... it turned out to be an attic room with slanted ceilings and beams low enough to hit your head, I have the bruises and bumps to prove it! A small room to begin with however it had NO WINDOWS!!! It did have a skylight in the bedroom ceiling that opened an inch or two only. The bathroom was tiny with a skylight and no window and a coffin sized shower. In US standards it would not be a legal room. No fire exit or ladder to escape. A/C did not cool the room until half way through the second day. On arrival the property looked nice and we are sure the lower floor rooms were far nicer but the upper floor should stay as an attic or storage. They did allow us parking in the private lot which was nice and not part of the booking but sadly we can not recommend a stay there based on our room.

    Dan, 2 night trip, Jul. 5, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful hotel, excellent location. Lovely staff.

    Excellent location for exploring Lucca. 20 minutes from the train station, 10 minutes to the centre. Clean & comfy rooms and friendly helpful staff. would recommend.

    Jemma, 7 night trip, Jun. 23, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    A wonderful location for my family, just a short distance from the Lucca Wall.

    1 night family trip, Jun. 7, 2018

    Verified Hotels.com guest review

See all 29 reviews