Krystal Beach Hotel

Photo gallery for Krystal Beach Hotel

Primary image
On the beach
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Krystal Beach Hotel

Krystal Beach Hotel

3.5 star property
Gordon's Bay beachfront hotel with spa and outdoor pool

9.0/10 Superb

157 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Breakwater Lane, Harbour Island, Gordon's Bay, Cape Town, Western Cape, 7150
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Babysitting
  • Conference center
  • Airport shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Refrigerator
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Gordon's Bay

Getting around

  • Cape Town Intl. Airport (CPT) - 29 min drive
  • Airport shuttle (surcharge)

About this property

Krystal Beach Hotel

Krystal Beach Hotel is a great choice for your beach stay in Cape Town. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Dining choices include 3 restaurants and the 2 bars/lounges are great places to grab a cold drink. A marina, a fitness center, and a terrace are other highlights. Fellow travelers love the helpful staff and beach location.

Languages

Afrikaans, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 112 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - 1 AM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Babysitting (surcharge)

What to do

  • On the beach

Working away

  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Marina

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • Afrikaans
  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Krystal Komfort. Services include facials and manicures and pedicures.

The spa is open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of ZAR 185 for adults and ZAR 95 for children (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 550 per vehicle (one-way)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Krystal Beach Hotel Cape Town
Krystal Beach Cape Town
Krystal Beach
Krystal Beach Hotel Hotel
Krystal Beach Hotel Cape Town
Krystal Beach Hotel Hotel Cape Town

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Excellent
The hotel staff are all extremely friendly and helpful. The hotel facilities are great, clean, bright and very comfortable
Sally, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ferdy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing get away
Absolutely amazing cannot fault the hotel will be back.
Paul, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This is a really great hotel. We had a Family Duplex room for us and our two small children - the rooms are spacious and comfortable. We had a lovely view over Gordons Bay. The hotel staff, and especially the restaurant staff provided really first class service. One tip - don't take the buffet breakfast option. The a la carte breakfast is amazing and excellent value for money. Do that instead.
Stephen, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing facility and experience!!! The view from all angles was breathtaking
Agatha, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great stay at Krystal Beach !!!
Anna, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolute stunner
What an amazing hotel to stay at. The rooms were neat,clean and very comfortable. Will definitely be booking in her if our other accommodation does not materialise this afternoon.
Stefan, 1-night family trip
Verified Hotels.com guest review

6/10 Good

2-night business trip
Verified Hotels.com guest review

8/10 Very good

Frank, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

wonderful stay
what I wonderful stay. I would recommend it to anyone and everyone. we planning on visiting the hotel again.
Ramon, 1-night trip
Verified Hotels.com guest review