4/10 Fair
10 Mar 2023
Bait and switch
My biggest problem with this hotel was that it was advertised as a room that sleeps four people. We are family of 4. The picture shown was accurate. It only showed one bed in the room. However, because they also said it would sleep four, I thought that they would make a cot available or maybe the picture wasn’t accurate. When we checked in at the hotel, the lady at the front desk confirmed that it did only have one bed, but for 44,000 Korean won, they could bring one cot in the room. So I grudgingly paid the 44,000 won for the cot.
The room also had some kind of small couch. That’s where my 12-year-old son was going to sleep. When it was time to sleep, I went down to the front desk and asked for some bedding for my son to sleep on the small couch thing. They said they would have to charge me another 20,000 won for bedding for my son. At this point, I started to argue a bit, that they should provide the extra bedding at no charge, because the listing clearly said the room could sleep four people. The lady at the desk said that she couldn’t give me a full set of bedding for free, but she could get me one blanket for free. I agreed to accept that blanket, and we spent the night there.
The room also had some kind of weird shower and bathroom arrangement. When you step out of the shower door, you are immediately in the open hotel room with no privacy. This might be OK for couples, but it was a little weird for a family of four.
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Guy
Guy, 1-night family trip
Verified Hotels.com guest review
