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Embassy Suites by Hilton Syracuse Destiny USA

Photo gallery for Embassy Suites by Hilton Syracuse Destiny USA

Exterior
Courtyard
Exterior
47-inch plasma TV with cable channels, TV
Bar (on property)

Overview of Embassy Suites by Hilton Syracuse Destiny USA

Embassy Suites by Hilton Syracuse Destiny USA

3.5 star property
3.5-star hotel with indoor pool, near Destiny USA
8.8 out of 10 Fabulous
8.8/10 Fabulous

1,002 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
Map
311-371 Hiawatha Blvd., Syracuse, NY, 13204
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour fitness center
  • Room service
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Convenience store
For families
  • Cribs/infant beds (surcharge)
  • Microwave
  • Private bathroom
  • Living room
  • Premium TV channels
  • Terrace

Room options

About this area

What's nearby

  • In Lakefront
  • Destiny USA - 2 min walk
  • Armory Square - 3 min drive
  • Landmark Theatre - 3 min drive
  • The Oncenter - 4 min drive
  • Syracuse University - 5 min drive
  • Carrier Dome - 6 min drive
  • St. Joseph’s Health Amphitheater at Lakeview - 7 min drive
  • New York State Fairgrounds - 9 min drive

Getting around

  • Hancock Intl. Airport (SYR) - 7 min drive
  • New York State Fair Station - 9 min drive
  • Syracuse Regional Transportation Center - 16 min walk

Restaurants

  • Panera Bread - 13 min walk
  • Dave & Buster's - 8 min walk
  • P.F. Chang's China Bistro - 4 min walk
  • Finger Lakes Coffee Roasters - 2 min walk
  • TGI Friday's - 8 min walk

About this property

Embassy Suites by Hilton Syracuse Destiny USA

When you stay at Embassy Suites by Hilton Syracuse Destiny USA, you'll be 0.1 mi (0.2 km) from Destiny USA and 3.3 mi (5.3 km) from Syracuse University. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. An indoor pool and a terrace are offered, and in-room conveniences include sofa beds and refrigerators. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 209 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 2:00 AM
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free cooked-to-order breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Grocery/convenience store

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (10000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Terrace
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 47-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Embassy Suites Hilton Syracuse Destiny USA Hotel
Embassy Suites Hilton Destiny USA Hotel
Embassy Suites Hilton Syracuse Destiny USA
Embassy Suites Hilton Destiny USA
Embassy Suites Hilton stiny U
Embassy Suites by Hilton Syracuse Destiny USA Hotel
Embassy Suites by Hilton Syracuse Destiny USA Syracuse
Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

Frequently asked questions

Does Embassy Suites by Hilton Syracuse Destiny USA offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton Syracuse Destiny USA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Embassy Suites by Hilton Syracuse Destiny USA?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Embassy Suites by Hilton Syracuse Destiny USA?
Yes, there's an indoor pool.
Are pets allowed at Embassy Suites by Hilton Syracuse Destiny USA?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites by Hilton Syracuse Destiny USA?
Yes, there's free self parking.
What are the check-in and check-out times at Embassy Suites by Hilton Syracuse Destiny USA?
You can check in from 4:00 PM - 2:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Embassy Suites by Hilton Syracuse Destiny USA?
No, this hotel doesn't have a casino, but Point Place Casino (20-min drive) is nearby.
What is there to do at Embassy Suites by Hilton Syracuse Destiny USA and nearby?
Embassy Suites by Hilton Syracuse Destiny USA has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Embassy Suites by Hilton Syracuse Destiny USA?
Yes, there's an onsite restaurant.
What's the area around Embassy Suites by Hilton Syracuse Destiny USA like?
Embassy Suites by Hilton Syracuse Destiny USA is a short 2-minute walk from Destiny USA and 10 minutes' walk from Lake Onondaga. Travelers say this hotel is in a good location.

Reviews

8.8

Fabulous

8.7/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

6/10 Good

Disappointing!
Not at all what I expected with the reviews and word of mouth. I was really disappointed in the condition of the room. At one time during my stay, the electricity cut out for about 5 minutes. I had to use my cell to call the front desk but it didn't matter because they did not pick up the phone anyways. the staff (cooking, room-service, and housekeepers) were very pleasant!
Felicia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ok
Got in sat, room wasn’t clean even after 5 hrs. Went to happy hour and requested a drink both drinks were incorrect
Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great family getaway this time even with cold pool
We love staying here for getaway weekends, last time our vehicle windows were smashed in the parking lot, it was random but a terrible experience, never any compensation which was disappointing. Nevertheless we went back, had a lovely time this past weekend, all good, safe, very fun. The only issue might be the cold cold pool which gets alot of use, could probably be cleaned a bit more but again, overall fantastic getaway.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Allana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tammy, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Two week stay
I was in a suite for two weeks. Overall, very good hotel. The following are my recommendations for areas of improvement: *the public areas could be cleaner. Some furniture is stained, floors could be cleaner, elevators could be cleaner *bedroom closets need lighting as there is limited lighting in the bedroom itself *basic cable in the rooms make tv viewing woesome. I ended up buying an hdmi cable and streaming off my laptop. WiFi is not great. * ALL staff were very accommodating. Always greeted w a smile and friendly demeanor. Josh at the front desk went above and beyond. *In “grey” Syracuse, rooms that aren’t decorated in greys would be nicer. *Free breakfast is great w eggs made to order, oatmeal and cereal, bagels, breads and danishes, fresh fruit and hot bacon, sausage, potatoes and coffees. In addition, the free happy hour is a great touch. *A couple of bottles of water in the room and checking would be a nice touch So, if I were to stay in Syracuse again (which I hope I don’t have to) I would definitely book this hotel again. Housekeeping upon request. Pack your own bathrobe (none supplied). Also, pack your own hot water kettle for the room as the coffee machine in the room is a bit yucky. Very comfortable beds!
Andrea, 17-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Brand new and Rocking Service
The hotel itself was very new and clean. Nice big lobby and bar area. We weren’t happy with our assigned room and asked two housekeepers (Gina the Supervisor and Kristy) if we could switch and they radioed in our request and we were switched right away - they were awesome. We couldn’t check in early like we wanted but thankfully the bartender was mixing delicious margaritas. And we got two free drink tickets each for happy hour! We’d def stay here again.
Alex, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Syracuse Zoo trip
Location perfect for our trip... free parking and walk to DestiNY made it all easy. Excellent accommodations and service. Breakfast was wonderful!
Cathy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location, pleasant staff
Kim, 1-night family trip
Verified Hotels.com guest review