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All properties in Cleveland, Queensland, Australia
1 room, 2 adults

Comfort Hotel Pacific Cleveland, Cleveland

3-star3 stars
128 Middle Street, Cleveland, QLD, 4163, Australia

3-star motel in Brisbane Waterfront with outdoor pool and bar/lounge
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • All good Feb. 21, 2020
  • We liked the large shower. It was close to the town centre. Future guests should be…Feb. 21, 2020

Comfort Hotel Pacific Cleveland, Cleveland

from $98 CAD
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, Multiple Beds, Non Smoking
  • Suite, Multiple Beds, Non Smoking (Efficiency)
  • Standard Room, 2 Double Beds, Non Smoking
  • Penthouse, 4 Bedrooms
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, Multiple Beds, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking

What’s around Comfort Hotel Pacific Cleveland, Cleveland

Landmarks

  • In Brisbane Waterfront
  • Black Swamp Wetlands - 15 min walk
  • Cleveland Ferry Dock - 17 min walk
  • Moreton Bay - 21 min walk
  • Redland Museum - 23 min walk
  • Ormiston House - 2.8 mi / 4.5 km
  • Sirromet Wines - 7.1 mi / 11.5 km
  • Redlands Indigiscapes Centre - 4.7 mi / 7.6 km

Getting around

  • Brisbane, QLD (BNE) - 34 min drive
  • Redland City Cleveland Station - 7 min walk
  • Redland City Ormiston Station - 30 min walk
  • Wellington Point Station - 8 min drive

At a glance

Key facts

Size

  • 40 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-5:00 PM
  • Check-out time is 10 AM
The front desk is open during the following times:
  • Monday - Saturday: 8:30 AM - 5:00 PM
  • Sunday - Sunday: 8:30 AM - 2:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

At the motel

Food and drink
  • Bar/lounge
Things to do
  • Outdoor pool
Working away
  • Meeting rooms 3
Services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
Be entertained
  • Flat-screen TV
Stay connected
  • Free WiFi
  • Phone

Comfort Hotel Pacific Cleveland, Cleveland’s small print

Also known as

  • Pacific Resort Cleveland
  • Comfort Hotel Pacific Cleveland Motel
  • Comfort Hotel Pacific Cleveland Cleveland
  • Comfort Hotel Pacific Cleveland Motel Cleveland
  • Pacific Cleveland
  • Pacific Resort Motel Cleveland
  • Pacific Resort Motel
  • Comfort Hotel Pacific
  • Comfort Pacific Cleveland
  • Comfort Pacific
  • Comfort Pacific Cleveland

Policies

Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Comfort Hotel Pacific Cleveland, Cleveland

  • Is there a pool at Comfort Hotel Pacific Cleveland?
    Yes, there's an outdoor pool.
  • Are pets allowed at Comfort Hotel Pacific Cleveland?
    Sorry, pets aren't allowed.
  • Is parking offered at Comfort Hotel Pacific Cleveland?
    Yes, there's free self parking.
  • What are the check-in and check-out times at Comfort Hotel Pacific Cleveland?
    You can check in from 2 PM to 5:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).

Recent reviews

Good 7.2 From 133 reviews

Poor 2.0
Rooms are not serviced on a Sunday
The room standard is extremely low. The clean towels in the room were wet before they even got used. Basin broken and the tap was dripping and leaking water was all over the floor when we checked in. Was told by the receptionist that the repairs would be done on the Sunday. So we took this all in our stride and never made a fuss. SUNDAY - we went out early for a local event and came back late. The room was not serviced, the bed not made, the dirty towels were not replaced. All i wanted was a shower. I was prepared to make my own bed. There was no one in reception and there was no duty manager that was contactable. If I had known this wasn't a full service Hotel, I would have stayed elsewhere. Surely the guests should be informed upon booking or at a bare minimum upon check in. This hotel was not a cheap option to start off with, but became very expensive when I had to find a room in another venue for the Sunday night so I could take a shower. When I checked out on the Monday morning and tried to discuss the problems with the receptionist, we were told that's how it is. They had obviously heard it all before and really did not care. Once bitten and all that. Read the other reviews, I wish I had before stating here. DO NOT stay here over the weekend or on a Sunday.
Yvette, au3 night business trip
Fair 4.0
Good Location,Shame about the motel
This is a very tired place to stay. Noise travels easily between floors. Very basic fit out with no bed heads and wardrobe, old bathroom with shower heads that need fixing. Worth $100-$120 a night at best!
Bradley, au3 night romance trip
Exceptional 10.0
Comfortable room, clean, lovely pool area , Staff very helpful and friendly
Elizabeth, au2 night trip
Poor 2.0
Disappointed
I have to say we were very disappointed. The room was actually nice enough. It had 2 double beds and we had 2 couples sharing the room. When we turned down the bed at about 10pm we found that one of the double beds had not been changed from the previous occupants. It as dirty and the sheets were screwed up from having had a person sleep in the bed. I struggle to understand how a motel can miss changing sheets on a bed. I have to say that it made us feel somewhat ill thinking of unchanged dirty sheets. The guy that came down to fix the problem would not admit they were slept in sheets and said it was just a bit of dust. That was very wrong. We will never use the motel again.
Jeff, au1 night family trip
Good 6.0
Disappointing room in a good location.
Great location, but a tired room decor. WiFi outage for the entire stay. Overall poor value and unlikely to return.
au2 night trip

Comfort Hotel Pacific Cleveland, Cleveland

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