Guests
All properties in Highlands, North Carolina, United States of America

The Wells Hotel, Highlands

Highlands boutique guesthouse with bar/lounge

  • Free WiFi and free parking
From
$166 CAD

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Deluxe Studio Suite - Living Area
  • Standard Room - Living Room
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 109
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790 North 4th St, Highlands, 28741, NC, United States of America
9.0.Superb.
  • The Wells Hotel was hurriedly booked due to a weekend wedding of dear friends, and the…

    Feb. 25, 2022

  • We traveled to the highlands for a wedding. The Wells fit our needs and was conveniently…

    Feb. 3, 2022

See all 80 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available

Guests rated location

Walkable
Safe
Convenient
Quiet
Dining options

The following facilities or services will be unavailable from January 1 2022 to June 1 2022 (dates subject to change):
  • Dining venue(s)
    • Free parking
    • Free WiFi
    • Air Conditioning

    Property highlights

    Main amenities

    • 15 guestrooms
    • Housekeeping (on request)
    • Bar/lounge
    • Terrace
    • Coffee/tea in a common area
    • Garden

    Feel at home

    • Refrigerator
    • Private bathroom
    • Number of living rooms
    • Television
    • Free toiletries
    • Garden

    What’s around

    • Nantahala National Forest - 1 min walk
    • Highlands Art Gallery - 6 min walk
    • Highlands Playhouse - 9 min walk
    • Highlands Biological Station - 18 min walk
    • The Bascom Center for the Visual Arts - 19 min walk
    • Highlands Country Club - 37 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Basic Single Room, 1 Queen Bed
    • Basic Room, 1 King Bed
    • Signature Suite, 1 King Bed, Kitchen
    • Comfort Room, 1 King Bed, Fireplace
    • Standard Room
    • Comfort Room, 1 Queen Bed, Non Smoking, Courtyard View
    • Deluxe Studio Suite

    What’s around

    Landmarks

    • Nantahala National Forest - 1 min walk
    • Highlands Art Gallery - 6 min walk
    • Highlands Playhouse - 9 min walk
    • Highlands Biological Station - 18 min walk
    • The Bascom Center for the Visual Arts - 19 min walk
    • Highlands Country Club - 37 min walk
    • Highlands-Cashiers Hospital - 2.7 mi / 4.3 km
    • Bridal Veil Falls - 2.9 mi / 4.7 km
    • Dry Falls - 4 mi / 6.5 km
    • Old Edwards Club - 6.7 mi / 10.8 km
    • Chattahoochee National Forest - 7 mi / 11.2 km

    Getting around

    • Asheville Regional Airport (AVL) - 83 min drive
    map
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    790 North 4th St, Highlands, 28741, NC, United States of America

    At a glance

    Size

    • 15 rooms
    • Arranged over 1 floor

    Arriving/leaving

    • Check-in time 4:00 PM-anytime
    • Check-out time is 11 AM

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

    Special check-in instructions

    The front desk is open daily from 9:00 AM - 6:00 PM. Guests will receive an access code.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • No cribs (infant beds)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    *See fees and policies for additional details or extra charges

    At the property

    Food and drink

    • Bar/lounge
    • Coffee/tea in a common area

    Services

    • Front desk (limited hours)
    • Luggage storage

    Facilities

    • Number of buildings/towers - 3
    • Garden
    • Picnic area
    • Terrace

    Accessibility

    • In-room accessibility

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Ceiling fan
    • Minibar
    • Espresso maker
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Premium bedding

    Things to enjoy

    • Individually decorated
    • Individually furnished
    • Number of living rooms

    Freshen up

    • Private bathroom
    • Rainfall showerhead
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • 50-inch TV
    • Digital TV channels

    Stay connected

    • Free WiFi

    Food and drink

    • Refrigerator

    More

    • Access via exterior corridors

    Special features

    Dining

    Stag Bar - Onsite bar.

    Fees & policies

    Optional extras

    • Late check-out can be arranged for an extra charge of USD 25 (subject to availability)

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff.

    Contactless check-in and contactless check-out are available.

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Policies

    This property does not have elevators.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

    This property accepts credit cards and debit cards. Cash is not accepted.

    Also known as

    • Chandler Inn Highlands
    • The Chandler Inn
    • The Wells Hotel Highlands
    • The Wells Hotel Guesthouse
    • The Wells Hotel Guesthouse Highlands
    • Chandler Highlands
    • Chandler Highlands

    *See fees and policies for additional details or extra charges

    FAQs

    • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge of USD 25 (subject to availability). Contactless check-in and check-out are available.
    • Yes. Nearby restaurants include Meritage Bistro (9-min walk), Madison's (9-min walk), and Fressers Express (9-min walk).
    • The Wells Hotel has a picnic area and a garden.
    9.0.Superb.
    • 10.0.Exceptional

      Wonderful accommodations

      James, 2 night trip, Jan. 30, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Beautiful property.Great location. Convenient. Only thing missing is a hot tub. Would def stay again.

      Julie, 2 night romance trip, Jan. 28, 2022

      Verified Travelocity guest review

    • 10.0.Exceptional

      Amazing!

      We had a great stay at the Wells Hotel. The staff was excellent and the rooms were cozy. The location is great with just a short walk into the square to grab food.

      1 night business trip, Jan. 24, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great place

      Great location and service. Lovely place to stay. Quiet and peaceful.

      1 night trip, Jan. 10, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      I had a lovely stay there last week!! The manager texted me the morning of to wish me a nice trip up the mountain to Highlands. I asked her a few questions and she was quick to reply, with their friendly/thorough responses. When I arrived, the fire place and heat in my room had been started for me and I was able to check-in remotely. The room was comfortable, quiet, and clean. I loved the views of the snowy trees out of the many windows. The lobby was quaint and nice. Parking was free and easy. The hotel is walking distance to Main Street. The hotel itself does not provide room service but several of the local restaurants deliver or offer to-go. The mattress and bedding were very nice. I loved the shower. I definitely intend on coming back.

      Whitney, 2 night business trip, Jan. 4, 2022

      Verified Expedia guest review

    • 10.0.Exceptional

      Great stay and hospitality

      Katherine, 2 night romance trip, Dec. 19, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Very Charming

      This place did not disappoint. Looked just like the pictures online. Nicely updated and the bed was super comfortable. Very charming place to stay. In walking distance to shops and restaurants. The staff were nice and accommodating. We would stay again for sure!!

      Dixie, 1 night trip, Dec. 16, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Jen was super and it was a great place to get away.

      Kent, 2 night family trip, Dec. 5, 2021

      Verified Orbitz guest review

    • 10.0.Exceptional

      The property was clean and modern. Very quiet.

      robert, 1 night romance trip, Dec. 2, 2021

      Verified Expedia guest review

    • 4.0.Fair

      It was very cold and the heater did not keep the room warm. Asked for blankets but didn’t get any. No one was available in the evening or through the night. Two young children with us and we had to get blankets from family staying nearby.

      Jim, 3 night family trip, Nov. 24, 2021

      Verified Expedia guest review

    See all 80 reviews