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All properties in Playa del Carmen, Quintana Roo, Mexico

Ocean Zen Suites on 5th Avenue - Adults Only, Playa del Carmen

Adults-only beach hotel with outdoor pool, near Quinta Avenida

  • Free WiFi
From
$45 CAD

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Beach
  • Beach
  • Infinity Pool
Infinity Pool. Image 1 of 190
1 / 190Infinity Pool
Quinta Avenida (5a) Calle 68 y 70, Playa del Carmen, 77728, QROO, Mexico
8.2.Very Good.
  • This was a small hotel with 9 rooms. The location was at the quiet end of 5th ave. We…

    Feb. 23, 2020

  • Amazing, friendly staff. Great location which allows you to walk or bile almost anywhere,…

    Nov. 2, 2019

See all 69 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Quiet
Safe
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 9 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Free beach club nearby

What’s around

  • In Luis Donaldo Colosio
  • Quinta Avenida - 1 min walk
  • Mamitas Beach Club - 13 min walk
  • Playa del Carmen Maritime Terminal - 35 min walk
  • Punta Esmeralda Beach - 14 min walk
  • Quinta Alegría Shopping Mall - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View
  • Eco Luxury Executive Suite 2 Double 3-4
  • Eco Luxury Deluxe Suite 5 Infinity pool
  • Eco Luxury Business Suite 6 Rooftop Pool
  • Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View
  • Eco Luxury Deluxe Suite 8 2 Double beds
  • Eco Luxury Queen Suite - Infinity pool 9

Location

Quinta Avenida (5a) Calle 68 y 70, Playa del Carmen, 77728, QROO, Mexico
  • In Luis Donaldo Colosio
  • Quinta Avenida - 1 min walk
  • Mamitas Beach Club - 13 min walk

What’s around

Landmarks

  • In Luis Donaldo Colosio
  • Quinta Avenida - 1 min walk
  • Mamitas Beach Club - 13 min walk
  • Playa del Carmen Maritime Terminal - 35 min walk
  • Punta Esmeralda Beach - 14 min walk
  • Quinta Alegría Shopping Mall - 21 min walk
  • Central Square - 30 min walk
  • El Camaleon Mayakoba Golf Course - 4.5 mi / 7.2 km
  • Xcaret Eco Theme Park - 7.5 mi / 12.1 km
  • Maroma Beach - 9.8 mi / 15.7 km
  • Cozumel Maritime Terminal - 20.7 mi / 33.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Casino shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 9 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking
  • Street parking available

Other information

  • Smoke-free property
  • Caters to adults only
*See small print for additional details or extra charges

In the hotel

Things to do

  • Beach towels
  • Outdoor pool
  • Pool sun loungers
  • Ecotours on site
  • Scuba diving nearby
  • Pool umbrellas

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2017
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress

Things to enjoy

  • In-room massage available
  • Yard
  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Netflix
  • Satellite TV channels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Small print

Also known as

  • Ocean Zen Suites 5th Avenue Adults Hotel Playa del Carmen
  • Ocean Zen Suites 5th Avenue Adults Playa del Carmen
  • Ocean Zen Suites 5th Avenue Adults
  • Ocean Zen Suites 5th Avenue A
  • Ocean Zen Suites On 5th Avenue
  • Ocean Zen Suites on 5th Avenue - Adults Only Hotel
  • Ocean Zen Suites on 5th Avenue - Adults Only Playa del Carmen

Optional extras

Casino shuttle service is offered for an extra charge

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Pool open 24-hours

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Ocean Zen Suites on 5th Avenue - Adults Only does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's street parking available.
  • Yes, there's an outdoor pool. Guests have 24-hour pool access.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 11 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include El Guero Marisqueria Veracruzana (10-min walk), La Pirata (11-min walk), and Salento (11-min walk).
  • Have fun during the warmer months with activities nearby such as scuba diving. Additional recreation onsite includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
8.2.Very Good.
  • 8.0.Very Good

    Amazing

    DAWN, 7 night family trip, Mar. 26, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Love love loved the roof top pool with a view. Nice new hotel and close to the beach. Short walk to the busy area of 5th.

    3 night trip with friends, Mar. 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Walking distance to a few quieter beaches and cenotes and the crazy part of Fifth Ave but far enough away from the busy tourist areas. Staying here you will experience a real Playa del Carmen neighbourhood and its warm, kind local people, birds, dogs even roosters and bats, just a blocks away there are a couple very good budget friendly restaurants for breakfast, lunch or dinner. Staff was always helpful and gracious. We actually stayed a total of 8 nights, had booked only four originally but found it hard to leave. Slept in a few rooms because they had to move us, to give us four extra nights, each one felt like an upgrade from the last. All were comfortable and super clean with great beds and linens, The front suites had great balconies with views of the ocean in the distance. Kitchenettes with fridges, Smart TVs with Netflix you can sign into, microwaves, coffee makers, dishes cutlery a free programmable safe in every suite. Purified water dispensers on each floor came in so handy. Your front street is a walking, running, cycling path.(some scooters)That rooftop pool is amazing for relaxing under the hot mexican sun. If you thing is five star all inclusives don't stay here. But if you want a secure, clean, friendly, helpful, secure (gated with security staff at night)sanctuary to recharge for exploring PDC. Thank you, Raj, Daniel, Alejandro, William, Gabriella? All the staff here are wonderful kind, people. Mi Gusto, Muy contento. will return. Your amigo Jeff

    4 night trip with friends, Feb. 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Really peaceful and calm hotel close to the public beaches, right on fifth avenue

    1 night trip, Mar. 10, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Stay as far of this place as humanly possible. They have BED BUGS! First is in a very bad area of town. I did not felt safe here. There is no parking as being advertise. Also, all those nice pictures: FAKE! To enter the building you have to scream because they give you no key and the guard is always missing. The pictures of the nice pond with the Budha: a frog’s nest. And worst: BED BUGS!!! I have so many bites all over. This place is horrible. I was not able to check out. Had to leave the keys in the counter, since there was none available when we left.

    3 night family trip, Mar. 6, 2021

    Verified Expedia guest review

  • 4.0.Fair

    No good

    Too far from downtown You cannot go out in the night to dangerous The location of the place is very bad

    Roberto, 1 night trip, Jan. 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Th rooms in this hotel are very clean but the location is bad. They said it’s on 5th Ave which is one of the main roads with all the shops. Unfortunately it’s on the other end of 5th which is not safe. Too many stairs with no elevator. You have to carry your luggage up winding stairs. The back of the 1st floor needs cleaning and work.

    Trinette, 1 night trip with friends, Sep. 17, 2020

    Verified Expedia guest review

  • 2.0.Poor

    I only lost part of my money, not all of them. I lost 10 USD and 500 Mexican Peso, and I totally have 15 USD and 2000 Mexican peso, which a suspect only took one highest denomination banknotes. My friend lost 100 USD and 500 Mexican Peso, which also was taken the highest denomination banknotes.Since this is the trip with 3 people, I collected the mutual fund and we counted it every day, and I am very clear that how much money I did have and how much money I was stolen. I found my money was lost on the second night of the hotel, which is March 14th, and I try to solve this issue in the early morning on March 15th. In that night, based on the feature of losing money, I believe the cleaner of that hotel had a big problem. On March 15th, I checked the video and it showed that only the cleaner entered the room. I did bring my wallet every day and only that day I did not since I went to a water theme park. I believe this is the cleaner's problem, but the reception staff told me that since I did not put my wallet in the safety box located on another floor, they did not have any compensation for us. This attitude is very worst, and I did need to leave Playa de Carmen before noon,  I have to leave and give up arguing and plan to discuss with you, Expedia for such a situation.

    Frank, 2 night trip with friends, Mar. 13, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Very peaceful quiet location down on 5 th Ave. away from noisy venders. We were still easily able to walk down to hustle and bustle of 5 th Ave yet still have a quiet place to return, only thing about our room in particular is we didn’t have a lanai or small Outside seating area directly connected to our room. Would have been nice to have, but rooftop deck was nice. Staff was great!!! Beach access right across the street too.

    KenW, 7 night romance trip, Mar. 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The rooms are large, modern, and clean. The rooftop dipping pool is perfect for hanging out and chatting. The staff are great, and the property is safe. There's a beach close by, just a short walk through the greenbelt. There's another one about 10 blocks North, and another about 10 blocks South. Town is super close and the easy walk to everything is on a safe walking path that passes right in front of the hotel. We plan on returning for sure!

    6 night trip with friends, Feb. 2, 2020

    Verified Expedia guest review

See all 69 reviews