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Hyatt Centric Guatemala City

4.5 star property
Luxury Guatemala City hotel with outdoor pool, connected to the convention center

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Hyatt Centric Guatemala City

Photo gallery for Hyatt Centric Guatemala City

Interior
Outdoor pool
Room, 2 Single Beds
Breakfast (USD 15 per person)
Reception

Overview of Hyatt Centric Guatemala City

9.4

Exceptional

Property highlights

  • Pool
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Restaurant
  • Bar
The price is CA $177
Price available on 10/13/2023
Map
12 Calle 2-25, Zona 10, Guatemala City, 01010
Main amenities
  • Daily housekeeping
  • Restaurant and 3 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Terrace
Feel at home
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Room, 1 King Bed (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Atrium View)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds (Atrium View)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

About this area

What's nearby

  • In Zona 10
  • U.S. Embassy in Guatemala - 2 min drive
  • La Aurora Zoo - 4 min drive
  • Paseo Cayala - 7 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 13 min drive
  • Airport drop-off service

Restaurants

  • Donde Mikel - 7 min walk
  • Restaurante Giuseppe Verdi - 5 min walk
  • Pecorino - 4 min walk
  • Hacienda Real - 9 min walk
  • Montano Steak House - 3 min walk
Map

About this property

Hyatt Centric Guatemala City

Located just 2.7 mi (4.3 km) from the airport, Hyatt Centric Guatemala City offers a shuttle (available 24 hours). After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 3 bars/lounges. Other highlights at this luxurious hotel include an outdoor pool, a rooftop terrace, and a poolside bar.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), Safe Travels (WTTC - Global), and Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 138 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 40 lbs per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport drop off on request(available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • Reception hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Be entertained

  • 42-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 per person
  • Airport shuttle service is offered for an extra charge of USD 16.25 per vehicle. Maximum occupancy 3

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 122 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Ecolab (3rd party expert - Global)
  • Safe Travels (WTTC - Global)
  • Bureau Veritas (3rd party expert - Global)
  • GBAC STAR Facility Accreditation (global expert)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Frequently asked questions

Does Hyatt Centric Guatemala City offer free cancellation for a full refund?
Yes, Hyatt Centric Guatemala City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Centric Guatemala City?
As of 29 Sept 2023, prices found for a 1-night stay for 2 adults at Hyatt Centric Guatemala City on 13 Oct 2023 start from CA $177, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Centric Guatemala City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Centric Guatemala City?
Yes, there's an outdoor pool.
Are pets allowed at Hyatt Centric Guatemala City?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of USD 122 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hyatt Centric Guatemala City?
Yes, there's free self parking.
Is airport shuttle service offered by Hyatt Centric Guatemala City?
Yes, a shuttle from the hotel to the airport is available. The charge is USD 16.25 per vehicle.
What are the check-in and check-out times at Hyatt Centric Guatemala City?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hyatt Centric Guatemala City and nearby?
Hyatt Centric Guatemala City has 3 bars and an outdoor pool, as well as a fitness center.
Are there restaurants at or near Hyatt Centric Guatemala City?
Yes, there's an onsite restaurant.
What's the area around Hyatt Centric Guatemala City like?
Hyatt Centric Guatemala City is a short 4-minute walk from Avenida La Reforma and 4 minutes' walk from Plaza Fontabella Shopping Center.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

LOURDES, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great time
It was great
Arturo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

wilmer, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Excellent
Really modern, clean, and just overall great stay!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It’s a really nice hotel Rudy the guest helper downstairs is so nice generous wyd very helpful
Aleyah, 1-night trip
Verified Expedia guest review

10/10 Exceptional

RAUL, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place to stay
Marcel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A surprising calm space. With such kind hospitality. Thank you for having me!
Maiya, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A nice stay in the heart of the city
Nice hotel. Quiet and secure. Staff is polite and helpful. Spacious and clean room. The view from rooftop swimming pool is fabulous.
Qing, 1-night trip
Verified Hotels.com guest review