Best Western Plus Astana

Photo gallery for Best Western Plus Astana

Executive Suite, 1 King Bed, Non Smoking | Primary image
Standard Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace
Junior Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace
Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) | Minibar, in-room safe, desk, laptop workspace
Standard Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Overview of Best Western Plus Astana

VIP Access

Best Western Plus Astana

3.5-star property
3.5-star hotel in Yesil District with restaurant and bar/lounge

9.2/10 Superb

114 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
13a Dostyk Street, Nur-Sultan, 010000
Main amenities
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Sauna
  • Room service
  • Spa services
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • ATM/banking services
For families
  • Rollaway/extra beds
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • In Yesil District

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 19 min drive
  • Astana Railway Station - 10 min drive
  • Airport shuttle (surcharge)

About this property

Best Western Plus Astana

3.5-star hotel in the heart of Yesil District
You can look forward to free full breakfast, a roundtrip airport shuttle, and a terrace at Best Western Plus Astana. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Emerald, the onsite restaurant. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks include:
  • Free self parking
  • An elevator, multilingual staff, and ATM/banking services
  • Express check-out, express check-in, and a front desk safe
  • Guest reviews say great things about the location
Room features
All guestrooms at Best Western Plus Astana feature perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and desks

Languages

English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2 PM - 5:30 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Spa services
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Languages

  • English
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Emerald - Onsite restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for KZT 8900.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

This property accepts credit cards, debit cards and cash.

Also known as

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Frequently asked questions

Does Best Western Plus Astana offer free cancellation for a full refund?
Yes, Best Western Plus Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Plus Astana?
As of 6 Oct 2022, prices found for a 1-night stay for 2 adults at Best Western Plus Astana on 20 Oct 2022 start from CA $148, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Plus Astana?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Plus Astana?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Best Western Plus Astana?
Yes, there's free self parking.
Is airport shuttle service offered by Best Western Plus Astana?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Best Western Plus Astana?
You can check in from 2 PM - 5:30 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Best Western Plus Astana and nearby?
Best Western Plus Astana has a 24-hour fitness center and a sauna.
Are there restaurants at or near Best Western Plus Astana?
Yes, there's an onsite restaurant, Emerald. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Fusion Guru (4-min walk), Cabernet Club (6-min walk), and Mado (6-min walk).
What's the area around Best Western Plus Astana like?
Best Western Plus Astana is in Yesil District, a short 3-minute walk from Parliament of Kazakhstan and 4 minutes' walk from Singing Fountain. Travelers give top marks for the hotel's prime location.

Overall score and ratings

9.2

Superb

9.0/10

Cleanliness

9.1/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Location
Viktor, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Pleasant stay
Wonderfull accommodating staff, ready to solve any problems.
Rassul, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Airport transfer was not included into the price of the room and one has to pay for it separately
Maria, 3-night business trip
Verified Expedia guest review

8/10 Very good

Aibar, 2-night trip
Verified Travelocity guest review

10/10 Exceptional

Super!
DMITRII, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel 🏨 Very friendly staff 👍
2-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very good

Pleasant staff and clean hotel. Would prefer it if you could check in before 12:00.
Bruce, 1-night business trip
Verified Expedia guest review

8/10 Very good

Modern and Central
Easy hotel for airport taxis to find, is right in the centre of the new town within short walking distance of the central avenue and palace. Views out the front are onto one of the main roads and a modern government apartment building. Be aware that soldiers will question anyone taking photos of this and the palace and only tourists will be allowed to do this (in moderation). Found the reception efficient and helpful including detailing what taxis should charge. The lifts are small, most of the rooms are long and narrow but we’ll presented. Temperature was controllable by radiator knobs, bathroom door couldn’t close properly, gels were provided rather than soap and deadbolt wouldn’t work, however good beds and desk, chair and bedside cabinets provided along with multiple lights, cupboards, tea making, a fridge, multiple sockets, large wall mounted TV, strong wifi signal and a large floor rug. Expect significant snow in winter, however the hotel frontage and near by roads are continually cleared. Excellent spot for people who want to explore the city centre from a modern comfortable hotel.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly, helpful staff. Ideal location for visiting main attractions
2-night trip with friends
Verified Expedia guest review