Hotel AWA

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Private beach, beach yoga
2 indoor pools
2 indoor pools

Overview of Hotel AWA

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Hotel AWA

4.5-star property
4.5-star beachfront hotel with spa, near Lake Llanquihue

9.4/10 Exceptional

43 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Ruta 225-CH Km 27, Sector Los Riscos, Puerto Varas, Los Lagos, 5550000
Main amenities
  • Daily housekeeping
  • On a private beach
  • Marina
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 indoor pools
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
For families
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • On a private beach

Getting around

  • Puerto Montt (PMC-Tepual) - 57 min drive
  • Airport shuttle (surcharge)


  • Lake View - 11 min walk
  • Blumen Haus - 4 min drive
  • Club Aleman - 6 min drive
  • Arte-Sano Mirador de Lago - 7 min drive
  • Cafe y Onces Lahuel - 7 min drive

About this property

Hotel AWA

4.5-star luxury hotel by the lake
You can look forward to free breakfast (local cuisine), a marina, and a roundtrip airport shuttle at Hotel AWA. This hotel is a great place to bask in the sun with a private beach and beach yoga. Treat yourself to a hot stone massage, a body treatment, or a facial at AWA, the onsite spa. In addition to a free daily manager's reception and a terrace, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 indoor pools
  • Free self parking and valet parking
  • A water dispenser, multilingual staff, and express check-out
  • Tour/ticket assistance, a 24-hour front desk, and meeting rooms
  • Guest reviews speak well of the helpful staff and location
Room features
All 16 individually furnished rooms feature comforts such as jetted bathtubs and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Jetted tubs, rainfall showers, and designer toiletries
  • Flat-screen TVs with cable channels
  • Decks/patios, electric kettles, and heating


English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms
  • Arranged over 5 floors


  • Check-in time from 3:00 PM - 5:30 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On a private beach
  • Beach yoga
  • Shopping

Working away

  • Meeting rooms
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • 2 indoor pools
  • Full-service spa
  • Marina
  • Sauna
  • Steam room


  • Elevator
  • Wheelchair-accessible parking


  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

What to enjoy

  • In-room massage
  • Deck or patio
  • Individually furnished and decorated

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Shared accommodations

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, AWA. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 80 per room (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Airport shuttle service for children up to age 16 costs USD 0

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel AWA Puerto Varas
AWA Puerto Varas
Hotel AWA Hotel
Hotel AWA Puerto Varas
Hotel AWA Hotel Puerto Varas

Frequently asked questions

Does Hotel AWA offer free cancellation for a full refund?
Yes, Hotel AWA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel AWA?
As of 6 Oct 2022, prices found for a 1-night stay for 2 adults at Hotel AWA on 7 Oct 2022 start from CA $490, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel AWA?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel AWA?
Yes, there are 2 indoor pools.
Are pets allowed at Hotel AWA?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel AWA?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hotel AWA?
Yes, an airport shuttle is available. The charge is USD 80 per room one-way.
What are the check-in and check-out times at Hotel AWA?
You can check in from 3:00 PM - 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel AWA and nearby?
Have fun during the warmer months with activities such as beach yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 indoor swimming pools. Hotel AWA also has a private beach, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Hotel AWA?
Yes, there's an onsite restaurant. Nearby restaurants include Lake View (11-min walk), Blumen Haus (2.5 mi), and Club Aleman (3.8 mi).
Does Hotel AWA have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Hotel AWA have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around Hotel AWA like?
Hotel AWA is located a short 1-minute walk from Lake Llanquihue. Travelers say this hotel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Amazing infrastructure and details!
Great stay! Loved the place. Grabbed a bike as well and was able to do a quick ride in morning. Breakfast was great. Dinner was not on par with the rest. Wouldn’t recommend dinner, given there are so many amazing places in town.
Vittorio, 1-night trip
Verified guest review

10/10 Exceptional

The hotel is serene and beautiful, and the staff surpasses all expectations. Everything was top notch. We enjoyed a winter getaway, and watching the changing moods of the lake was enchanting. The staff arranged for a bike to zip lining, which was an amazing opportunity to see more of the gorgeous surroundings - truly fun!
Ellen, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Expedia guest review

8/10 Very good

Excelente hotel, vista maravillosa
El hotel es precioso, los dormitorios grandes con una vista increíble al lago y al volcán. Está a 17 km de puerto varas por lo q se necesita auto. La comida rica. La cama y ropa de cama excelente. No recomiendo pagar por la suite porque tiene un living oscuro y sin vista, basta con la pieza standard q es amplia. El problema q tuvimos fue q no funcionaba el aire acondicionado… nos cambiaron a 3 dormitorios y en ninguno funcionó.
Vista pieza
stephen, 1-night trip
Verified guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

An excellent experience. Great location. Great restaurant. Nice pool and spa. Very friendly staff. Great room. Terrific views
Larry, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Incredible hotel and location
Tyson, 1-night trip
Verified guest review

10/10 Exceptional

Other than a tiny gym i thought this property lived up to expectations as by far the best in this part of chile.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Stuart, 3-night trip
Verified guest review

10/10 Exceptional

Everything was perfect. Unpretentious luxury. Every detail is considered. Stay here. You’ll never regret it
RItu-Tim, 2-night romance trip
Verified Orbitz guest review