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San Juan

Photo gallery for San Juan

Outdoor pool
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Bathtub, towels

Overview of San Juan

San Juan

2.5 star property
Santiago de Cuba hotel with outdoor pool and restaurant

7.4/10 Good

3 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Non-smoking
  • Air conditioning
  • Bathtub
Carretera de Siboney Km 1½, Santiago de Cuba, Santiago de Cuba

Room options

About this area

Getting around

  • Santiago de Cuba Railway Station - 6 min drive


  • Life & Power - 10 min walk
  • Arizona - 12 min walk
  • Anacaona - 12 min walk
  • El Madrileño - 15 min walk
  • Paladar Salon Tropical - 15 min walk

About this property

San Juan

When visiting Santiago de Cuba, San Juan is a great choice to consider. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. A poolside bar, a snack bar/deli, and a garden are other highlights.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms
  • Arranged over 2 floors


  • Check-in time from 4:00 PM - 9:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • WiFi in public areas*


  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli


  • 24-hour front desk
  • Concierge services
  • Luggage storage


  • Built in 1983
  • Garden
  • An outdoor pool


  • Wheelchair accessible
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bathtub only
  • Towels

Stay connected

  • Desk
  • Phone


  • Limited housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 1 per hour (rates may vary)
  • Breakfast costs between USD 5 and USD 15 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts cash.

Also known as

San Juan Hotel Santiago
San Juan Santiago
San Juan Hotel Santiago de Cuba
San Juan Santiago de Cuba
San Juan Hotel
San Juan Santiago de Cuba
San Juan Hotel Santiago de Cuba

Frequently asked questions

Does San Juan offer free cancellation for a full refund?
Yes, San Juan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at San Juan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at San Juan?
Yes, there's an outdoor pool.
Is parking offered on site at San Juan?
Yes, there's free self parking.
What are the check-in and check-out times at San Juan?
You can check in from 4:00 PM - 9:00 PM. Check-out time is noon.
What is there to do at San Juan and nearby?
San Juan has an outdoor pool and a garden.
Are there restaurants at or near San Juan?
Yes, there's an onsite restaurant. Nearby restaurants include Life & Power (10-min walk), Arizona (12-min walk), and Anacaona (12-min walk).
Does San Juan have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around San Juan like?
San Juan is a short 8-minute walk from San Juan Hill and 3 minutes' walk from Parque Zoológico.

Overall score and ratings






Staff & service




Property conditions & facilities

8/10 Very good

room was spacious and comfortable, staff was friendly, food choices very limited but good, location in city was quiet.
tim, 7-night family trip
Verified Expedia guest review

6/10 Good

Place was nice Bathroom is not for me I am disabled need help to get in and out of bathtub the room not for me
Dale, 6-night trip
Verified Expedia guest review

8/10 Very good

Belle chambres, bon accueil,bon mojito
alain, 1-night trip with friends
Verified guest review