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Canimao

Photo gallery for Canimao

Daily buffet breakfast for a fee
Outdoor pool
Room amenity
Individually decorated, blackout drapes, bed sheets
Room amenity

Overview of Canimao

Canimao

2.5 star property
Matanzas hotel with outdoor pool and restaurant

7 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Internet access
  • Non-smoking
  • Air conditioning
  • Restaurant
Map
Carretera Via Blanca, Km 4 ½, Matanzas, Matanzas

Room options

About this area

Restaurants

  • DiTú - 4 min drive
  • El Bahía - 5 min drive
  • Chef Bahía - 6 min drive
  • Polinesio - 6 min drive
  • Restaurante Bukan - 6 min drive

About this property

Canimao

Enjoy your visit to Matanzas with a stay at Canimao. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A poolside bar and a garden are other highlights.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Garden
  • An outdoor pool

Accessibility

  • Accessible bathroom (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Porch or lanai
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

More

  • Limited housekeeping

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 1 per hour (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 5–15 per person

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>This property does not have elevators. </p><p>This property accepts cash.</p>

Also known as

Hotel Canimao Matanzas
Canimao Matanzas
Canimao
Canimao Hotel Matanzas
Canimao Hotel
Hotel Canimao
Canimao Hotel
Canimao Matanzas
Canimao Hotel Matanzas

Frequently asked questions

Does Canimao offer free cancellation for a full refund?
Yes, Canimao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Canimao?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Canimao?
Yes, there's an outdoor pool.
Are pets allowed at Canimao?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Canimao?
Yes, there's free self parking.
What are the check-in and check-out times at Canimao?
You can check in from 4 PM - midnight. Check-out time is noon.
What is there to do at Canimao and nearby?
Canimao has an outdoor pool and a garden.
Are there restaurants at or near Canimao?
Yes, there's an onsite restaurant. Nearby restaurants include DiTú (2.3 mi), El Bahía (3 mi), and Chef Bahía (3.2 mi).
Does Canimao have any outdoor private spaces?
Yes, every room features a porch or lanai.
What's the area around Canimao like?
Canimao is located a short 19-minute walk from Morrillo Castle.

Reviews

3.4

3.4/10

Cleanliness

5.0/10

Staff & service

4.0/10

Amenities

3.0/10

Property conditions & facilities

Reviews

2/10 Poor

There were holes in my room and bugs, I asked for another room and they said it was the best they had. The staff was nice but the place is not in any conditions to have customers the whole building is falling apart. It was hard to find a taxi due to the place being distant from the city.
MG, 1-night family trip
Verified Expedia guest review

2/10 Poor

Limpieza mala, mal servicio de recibida, cortaron el agua a mitad de día y no avisaron que lo harían, mala comida no tenían desayuno buffet y el servido era muy precario. No tenian wifi, la cama sonaba y era incómoda.
Paloma, 1-night family trip
Verified Expedia guest review

4/10 Fair

Die zimmer waren extrem schimmelig, das Essen erschreckend schlecht, Wasser gab es nur wenige Stunden am Tag.
2-night romance trip
Verified Expedia guest review

2/10 Poor

Lo barato sale caro
El Canimao es un lugar de falsas apariencias. La habitación estaba en condiciones deplorables. Los muebles caídos, hongos en las paredes, cortinas sucias y oscuras, un olor raro. Parecía que no se usaba en mucho tiempo. En la aplicación no hay fotos de las habitaciones y es por una razón: Para empezar, hay dos tipos de habitaciones, las que están decentes, que son muy pocas, y las que están en mal estado, que es a donde nos mandaron. La taza del baño no servía. Cuando nos bañamos todo el piso se inundó. Las camas no estaban cómodas y las almohadas menos. Cuando cayó la noche empezaron a picarnos los mosquitos porque las ventanas no cerraban, eran más bien unas rendijas. Para coronar la noche, salieron las cucarachas, que se escondían abajo de los muebles. Tuvimos que ir a la recepción a la 1 de la mañana para pedir un cambio de habitación. Esperamos un buen rato a que nos atendieran, estábamos muy cansados y molestos. Finalmente nos pasaron a otra donde sólo encontramos un grillo. Estaba un poco mejor. Hay mucha negligencia en el hotel. El área de comida estaba sucia: tanto los manteles como los trastes, que parecía que llevaban semanas sobre las mesas. Hubo un día con buffet para desayunar donde había muy pocas opciones y malas. El huevo estaba verde y el cereal duro y rancio. La alberca no estaba funcionando. La ubicación no es muy buena para moverse. No lo recomiendo para nada.
Chantal, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Das Hotel war sehr enttäuschend. Der Pool hatte kein Wasser, wie auch die Wasseleitung des Öfteren. Das Restaurant war ebenso enttäuschend. Das Abendessen war nur kurz in der Mikrowelle und nur oberflächlich warm, innen noch völlig kalt. Das Frühstück war sehr lieblos. Es gab kein Obst, keinen Saft oder ähnliches. Wie hier all inklusive funktionieren soll ist uns unklar, denn das Restaurant hatte nur eng begrenzte Öffnungszeiten. Die Lage ist sehr ungünstig, es gibt nichts in der Umgebung. Wir können das Hotel niemandem empfehlen, jede Casa die wir in Cube genutzt haben, war schöner.
JürgenundSigrid, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Hotel not same as advertised
It was absolutely horrible. The deal said it included the room and all meals for my husband and I. There was no food and they said we’d need to leave the property for it. When we arrived, the front desk attendant was away eating and us and another couple had to wait 25 minutes for them to arrive while other staff sat at the bar. The large pool had no water. It was very disappointing & we will never return.
Aiko, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was perfect, super nice and friendly. Breakfast was good!
1-night romance trip
Verified Expedia guest review