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All properties in Cayo Coco, Province of Ciego de Ávila, Cuba

Melia Cayo Guillermo - All Inclusive, Cayo Coco

Cayo Coco beachfront property with 4 restaurants and beach bar

  • Free buffet breakfast and free parking

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
Outdoor Pool. Image 1 of 75
1 / 75Outdoor Pool
Cayo Guillermo, Jardines del Rey, Cayo Coco, 69400, Cuba
6.6.Good.
  • Our room was old & in need of repair. It was very dirty. Food was mediocre. I would not…

    Mar. 8, 2019

  • The hotel was ok but food no good no much choice for drinks we change to other hotel much…

    Dec. 1, 2019

See all 49 reviews

Official standards

This property advises that it adheres to Stay Safe with Meliá (Meliá) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 301 guestrooms
  • On the beach
  • 4 restaurants and 4 bars/lounges
  • 2 outdoor pools
  • WiFi in the lobby
  • Outdoor tennis court

Feel at home

  • Children's pool
  • Children's club
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • On the beach
  • Cayo Coco Beach - 6.3 mi / 10.1 km
  • Cayo Guillermo Beach - 17.9 mi / 28.8 km
  • Cayo Guillermo Marina - 17.2 mi / 27.7 km
  • Cayo Paredon Grande Lighthouse - 26.3 mi / 42.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Classic Room
  • Classic Room (3 Adults)
  • Classic Room (2 Adults 1 Kid)
  • Classic Room, Sea View
  • Classic Room, Sea View (2 Adults 1 Child)

Location

Cayo Guillermo, Jardines del Rey, Cayo Coco, 69400, Cuba
  • On the beach
  • Cayo Coco Beach - 6.3 mi / 10.1 km
  • Cayo Guillermo Beach - 17.9 mi / 28.8 km

What’s around

Landmarks

  • On the beach
  • Cayo Coco Beach - 6.3 mi / 10.1 km
  • Cayo Guillermo Beach - 17.9 mi / 28.8 km
  • Cayo Guillermo Marina - 17.2 mi / 27.7 km
  • Cayo Paredon Grande Lighthouse - 26.3 mi / 42.3 km

At a glance

Size

  • 301 rooms

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club

Food and drink

  • Free buffet breakfast daily
  • 4 restaurants
  • 4 bars/lounges
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Free reception

Things to do

  • Fishing on site
  • Horse riding/rental on site
  • Kayaking on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Windsurfing on site

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Wedding services

Facilities

  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Phone

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Dining

Las Palmeras - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Bonasi - This poolside restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.

El Viejo y el Mar - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch only. Open daily.

La Laguna - This restaurant specializes in international cuisine and serves dinner only. Open daily.

La Cascada - This bar is located by the pool. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Fishing on site
  • Horse riding/rental on site
  • Kayaking on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Windsurfing on site

Small print

Also known as

  • Meliá Cayo Guillermo All Inclusive
  • Melia Cayo Guillermo - All Inclusive Cayo Coco
  • Melia Cayo Guillermo - All Inclusive All-inclusive property
  • Meliá Cayo Guillermo All Inclusive All-inclusive property
  • Meliá Cayo Guillermo All Inclusive Cayo Coco
  • Meliá Cayo Guillermo All Inclusive
  • Meliá Cayo Guillermo Inclusiv

Optional extras

WiFi is available in public areas for USD 2 per hour (rates may vary)

Policies

Please note that credit cards issued by US banks or their branches are not accepted.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 8:00 AM to 6:00 PM.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Melia Cayo Guillermo - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 6:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 4 PM - midnight. Check-out time is 11 AM.
  • Yes, there are 4 onsite restaurants, featuring international cuisine, ocean views, and poolside dining. Nearby restaurants include Culinarium (2.5 mi), El Coral (2.5 mi), and Acuabar Los Defines (2.6 mi).
  • Have fun with onsite activities like horseback riding, kayaking, and sailing and improve your game at the onsite tennis courts. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 4 bars and a sauna. Melia Cayo Guillermo - All Inclusive also has a fitness center and a garden.
6.6.Good.
  • 8.0.Very Good

    The hotel is rated at 5 stars, however it seems more like 3.5 stars. Pros: Lovely beach staff are typically bilingual Comfortable beds Excellent food Cons: A bit run down. It leaks when it rains in the lobby and restaurants. The bathroom only had very hot water, no cold, no room temperature. All outlets in the rooms are 220v.

    3 night romance trip, Aug. 31, 2019

    Verified Expedia guest review

  • 6.0.Good

    My room was very nice as it was redone after the hurricane.Service could be better and the premises could be improved.Food was good and Management was spectacular!

    Dawn, 2 night romance trip, Nov. 1, 2018

    Verified Expedia guest review

  • 4.0.Fair

    L’etat Des chambres ne correspond pas à un hôtel 5 étoiles Le service de restauration laisse à désirer les tables des repas n’étaient pas nettoyées entre chaque service Lorsque nous sommes arrivés pour le petit déjeuner rien n’était prêt , nous avions l’impression d’embeter le personnel

    Dominique, 3 night trip with friends, Mar. 21, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Soggiorno di 3 giorni

    Siamo stati in struttura per 2 notti, resort curato con personale molto disponibile e cordiale. Stanze da letto molto ampie e molto ben arredate; pulizia complessiva buona. Cucina abbastanza nella media.

    Gabriel, 2 night trip, Mar. 3, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent séjour

    Superbe hôtel. Situé auprès de la plage qui est d’ailleurs magnifique, l’hôtel offre un excellent confort. La piscine est grande, les chambres sont propre, la cuisine est pas mal. L’hôtel propose des excursions pour aller faire du snorkeling en naviguant en catamaran. Je recommande.

    Mattew, 3 night trip with friends, Mar. 1, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice hotel with a beautiful outdoor area.

    Alar, 2 night family trip, Feb. 29, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    PIOR ESTADIA EM CAYO GUILLERMO - fuja desse Melia!

    Pior estadia possível! Baratas andavam pela mesa do buffet de café da manhã! No último dia, vi uma barata andando pela minha mesa de refeição! Além disso, hotel precário, com refeições péssimas! Tivemos que almoçar todos os dias fora, mesmo o hotel sendo all inclusive, pois o sabor da comida deixava muito a desejar. O quarto que ficamos tinha cheiro de cigarro, o telefone não funcionava (reclamamos disso desde o primeiro dia de estadia e nunca resolveram), se você pedir um táxi por conta própria para te buscarem no hotel, não deixarão ele entrar, você terá que caminhar com suas malas até a saída de carros para conseguir pegar o táxi (isso também aconteceu comigo, e às 2h da madrugada - nenhum respeito pelo cliente!). Staff não repõe as bebidas que você tomou do frigobar; piso da piscina estava descascando; o wi-fi existe, mas é naquele estilo que você precisa comprar um cartão da etecsa para usar. Não tem Wi-Fi no quarto!!! Pior hotel que já fiquei na vida! Não caiam nas fotos bonitas e nas avaliações positivas (Deus sabe quem avalia positivamente um hotel desses). É melhor ficar num hotel barato e fazer as refeições por fora, do que gastar um dinheirão num all inclusive que não cumpre o que promete! Deus tenha piedade do Melia Cayo Guillermo!

    D, 3 night trip, Feb. 20, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Hotel muy bien ubicado, en una zona paradisiaca. Lo escogimos por tener un buen centro de buceo con personal de 10. Las habitaciones son amplias y tienen buena vista. Como punto flaco tal vez los problemas regulares de agua que sufrimos, aunque hay que tener en cuenta que es comun en estas zonas apartadas.

    Carlos, 2 night trip with friends, Feb. 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    La struttura è situata su una spiaggia molto bella con un mare stupendo. Le camere sono pulite e tenute bene. In alcune servirebbe un pò di manutenzione ma nel complesso lo considero un buon hotel. Il cibo è buono e si trova un pò di tutto. Il personale è cordiale anche se qualche eccezione c'è stata, ma considerato il periodo stressante si può capire. Tutte le sere ci sono artisti vari che si esibiscono e l'animazione si dà da fare ma non è pressante.

    1 night trip with friends, Jan. 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Had a great stay. Very nice beach, room was clean, good animations.

    Lucas, 4 night trip, Dec. 25, 2019

    Verified Hotels.com guest review

See all 49 reviews