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All properties in Chicago, Illinois, United States of America
1 room, 2 adults

Ace Hotel Chicago, Chicago

4-star4 stars
Great for familiesThis property has good facilities for families.
311 North Morgan Street, Chicago, IL, 60607, United States of America

4-star hotel with 2 restaurants, near Merchandise Mart
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 305 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • everything thing was awesome about the ACE...for me the pillows need to be a bit firmerDec. 27, 2018
  • Great location for foodies! Close to a ton of great restaurants.May 31, 2018

Ace Hotel Chicago, Chicago

from $209 CAD
  • Small
  • Medium
  • Medium Skyline
  • Large
  • Double
  • Loft

What’s around Ace Hotel Chicago, Chicago

Landmarks

  • In Near West Side
  • Merchandise Mart - 20 min walk
  • University of Illinois Chicago - 23 min walk
  • Ford Center for the Performing Arts Oriental Theatre - 25 min walk
  • Chicago Theatre - 27 min walk
  • Willis Tower - 27 min walk
  • Skydeck Ledge - 27 min walk
  • Grant Park - 30 min walk

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 16 min drive
  • Rockford, IL (RFD-Greater Rockford) - 89 min drive
  • Chicago, IL (PWK-Chicago Executive) - 30 min drive
  • Chicago Union Station - 22 min walk
  • Millennium Station - 30 min walk
  • Chicago Halsted Station - 4 min drive
  • Grand Station (Blue Line) - 9 min walk
  • Clinton Station (Green Line) - 12 min walk
  • Ogilvie Transportation Center - 18 min walk

At a glance

Key facts

Hotel size

  • This hotel has 159 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed (dogs only) *

  • 2 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
Facilities
  • Elevator
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

City Mouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Ace Hotel Chicago, Chicago’s small print

Also known as

  • Ace Hotel Chicago Chicago
  • Ace Hotel Chicago Hotel Chicago
  • Ace Chicago
  • Hotel Ace Hotel Chicago Chicago
  • Chicago Ace Hotel Chicago Hotel
  • Hotel Ace Hotel Chicago
  • Ace Hotel Chicago Chicago
  • Ace Hotel
  • Ace
  • Ace Hotel Chicago Hotel

Policies

Parcel deliveries will be accepted only for guests in house or due to check-in within one week of package arrival. There is a package holding fee of 5 USD per package that will be added to your room charge. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking costs USD 57.00 per night with in/out privileges

Rollaway beds are available for USD 50.00 per day

Pets are allowed for an extra charge of USD 50 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.4 From 301 reviews

Exceptional 10.0
Just don’t plan to iron before your workday - they have the worst ironing boards i’ve Ever encountered
Mark, caBusiness trip
Exceptional 10.0
Rushed by housekeeping..
The housekeeping kept knocking on the door before the check out time. Check out was anytime before 12p. I put the dnd sign on the door the night before. She began knocking a 9ish I jumped up & ran to the door cause she was coming in. I told her no not yet. She came back honestly 4x before we left at 11:30. That was really disappointing. Feeling rushed on a Sunday morning.
Toinette, us1 night trip
Exceptional 10.0
My parents stayed there and we treated exceptionally! With help getting their Uber to a wedding. Coffee and soda when they returned! Doors opened with the friendliest smile. Had brunch with them in the morning a true delight!!!
Marcia, us1 night family trip
Very Good 8.0
Very nice experience. Room was a bit dark. Would have liked a shelf in the shower. Using my own products Otherwise, very nice room.
Nanette, us1 night family trip
Exceptional 10.0
Convenient location for work but not for tourists
Hotel was very nice - good, clean room, comfortable bed. Helpful staff. Was very suitable for a two night stay for business with meetings near by. A neighborhood that is growing rapidly though an odd mix of hipster shops but poor in terms of general shopping, convenience shops, pharmacies etc.
Damian, ie2 night business trip

Ace Hotel Chicago, Chicago

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