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Hotel Silken Insitu Eurotel Andorra, Escaldes-Engordany

3-star hotel in Escaldes-Engordany with restaurant and bar/lounge

  • Free WiFi
From
$60 CAD

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Family Room - Guest Room. Image 1 of 53
1 / 53Family Room - Guest Room
Avda. Fiter i Rosell , 51, Escaldes-Engordany, AD-700, Andorra, Andorra
7.6.Good.
  • It was ok. The expectations was higher then the reality of the hotel: poor reception, poor cleaning; however very expensive room.

    Aug. 22, 2019

See all 36 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Parking available
    • Free WiFi
    • Airport transfer
    • Non-smoking

    Property highlights

    Main amenities

    • 70 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Ski passes
    • Self parking

    For families

    • Private bathroom
    • Television
    • Daily housekeeping
    • Laundry facilities
    • Hair dryer
    • Blackout drapes/curtains

    What’s around

    • Saint Andrew Church - 9 min walk
    • Perfume Museum - 10 min walk
    • Caldea Spa - 12 min walk
    • Carmen Thyssen Museum - 13 min walk
    • Pyrenees Andorra Shopping Centre - 17 min walk
    • Placa del Poble - 20 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Triple Room
    • Quadruple Room
    • Family Room
    • Double Room, Terrace
    • Comfort Room
    • Attic double room
    • Triple Loft

    What’s around

    Landmarks

    • Saint Andrew Church - 9 min walk
    • Perfume Museum - 10 min walk
    • Caldea Spa - 12 min walk
    • Carmen Thyssen Museum - 13 min walk
    • Pyrenees Andorra Shopping Centre - 17 min walk
    • Placa del Poble - 20 min walk
    • Casa de la Vall - 20 min walk
    • Casa Rull - 2.4 mi / 3.8 km
    • Madriu-Perafita-Claror Valley - 2 mi / 3.2 km
    • Sant Vicenc d'Enclar Church - 2.7 mi / 4.3 km
    • Santa Coloma Church - 2.7 mi / 4.4 km

    Getting around

    • La Seu d'Urgell (LEU) - 33 min drive
    • L'Hospitalet-pres-l'Andorre Station - 37 min drive
    • Burton's Station - 42 min drive
    • Porté-Puymorens Station - 43 min drive
    • Airport shuttle (surcharge)
    • Area shuttle (surcharge)
    map
    See on map
    Avda. Fiter i Rosell , 51, Escaldes-Engordany, AD-700, Andorra, Andorra

    At a glance

    Hotel size

    • This hotel has 70 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time 3 PM-3 AM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle*

    Parking

    • Onsite self parking (EUR 15 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli

    Things to do

    • Ski passes available

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Elevator

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • French
    • Spanish

    In the room

    Home comforts

    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Deep soaking bathtub
    • Bidet
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 7.9 per person (approximately)
    • Airport shuttle service is offered for an extra charge
    • Area shuttle service is offered for an extra charge

    ParkingPay at property

    • Self parking costs EUR 15 per day

    Pool, spa, and gym (if applicable)Pay at property

    • Hot springs access available from 10:00 AM to 10:00 PM

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Policies

    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

    This property accepts Visa and Mastercard. Cash is not accepted. 

    Also known as

    • Silken Insitu Eurotel Andorra Hotel Escaldes-Engordany
    • Hotel Silken Insitu Eurotel Andorra Hotel
    • Hotel Silken Insitu Eurotel Andorra Escaldes-Engordany
    • Hotel Silken Insitu Eurotel Andorra Hotel Escaldes-Engordany
    • Silken Insitu Eurotel Andorra Hotel
    • Silken Insitu Eurotel Andorra Escaldes-Engordany
    • Insitu Eurotel Andorra
    • Hotel Silken Insitu Eurotel Andorra Escaldes-Engordany
    • Silken Insitu Eurotel Andorra
    • Silken Insitu Eurotel orra Es
    • Silken Insitu Eurotel Andorra

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Hotel Silken Insitu Eurotel Andorra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 15 per day. Parking spots may be limited.
    • Sorry, pets aren't allowed.
    • You can check in from 3 PM - 3 AM. Check-out time is noon. Contactless check-out is available.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include L'Escenari de pizzes (9-min walk), Restaurant 120 (10-min walk), and Pizzeria Angelo (11-min walk).
    • Yes, an airport shuttle is available.
    7.6.Good.
    • 8.0.Very Good

      Très bien

      1 night trip, Jul. 27, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      La experiencia ha sido buena. La limpieza estaba bien. Las fotos que se enseñan no son igual que la habitacion. La tv muy pequeña, la habitación muy fria y pedi dos habitaciones con camas de matrimonio y ambas nos las pusieron con camas individuales. Mobiliario antiguo. Si es para pasar solo una noche no esta mal, perp hay de mejores por las mismas estrellas

      Noemi, 1 night family trip, Oct. 2, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Hotel céntrico,muy amplia la habitación con terraza al río, personal muy atento y serviciales. Nos vamos encantados

      inmaculada, 2 night trip, Sep. 26, 2020

      Verified Hotels.com guest review

    • 8.0.Very Good

      Bien agréable avec personnel très à l'écoute

      1 night trip, Sep. 2, 2020

      Verified Hotels.com guest review

    • 2.0.Poor

      Ventilador roto

      Al llegar al hotel en la habitación habia un ventilador que no funcionaba. En recepción nos dijeron que iban a mirar que se podia hacer la unica solucio fue un ventilador muy pequeño lo cual pasamos una noche muy mala. Hasta que sobre las 3 de la mañana empezo a refrescar la habitación. Me esperaba mas para un hotel de 3 estrellas

      Iván, 1 night family trip, Aug. 7, 2020

      Verified Hotels.com guest review

    • 8.0.Very Good

      La tranquilidad que hay y el trato que te dan los trabajadores también es muy bueno.

      Aj, 3 night romance trip, Feb. 9, 2020

      Verified Expedia guest review

    • 8.0.Very Good

      Séjour agréable dans l'ensemble.

      Correct. On peu déplorer le bruit dans les étages dès que commence le ménage et les portes qui claquent au rez de chaussée. Accueil sympathique à l'arrivée et au petit déjeuner. Le problème des parkings d'hôtels inexistants ou payants au prix fort reste récurant.

      4 night trip, Dec. 22, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      Hotel aceptable para pasar una o dos noches. Poco espacio en la habitación

      2 night family trip, Dec. 19, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      El trato del personal es excepcional. No me gustó el fuerte olor a tabaco en la habitación

      3 night trip, Nov. 16, 2019

      Verified Expedia guest review

    • 6.0.Good

      My experience with EUROTEL

      We stayed for 2 nights at EUROTEL. The only positive thing I can say about our stay was the good breakfast. The room was not clean. First they sent us into a room with a broken sink that smelled moldy. Then the second room that we finally stayed had a very dirty bathroom with a bathtub in a terrible condition and a toilet that had stains as you can see in the photos. The hotel needs to be immediately renovated. However the most disappoint part of our stay was the service of the lady at the reception. She deliberately lied to us telling us we must pay 15euro for parking per day (30 in total) because we cannot find free or cheap parking in Andorra. That was a complete lie. Very close to the hotel you can find park places in the blue zone that are free from 20:00 to 9:30. Also the second day we stayed was a Sunday and on Sundays parking is free everywhere. I’m glad my son didn’t believe her and told me he had read online that we could find cheaper parking. In fact she was shocked when we denied to pay for the hotels parking. Finally we asked her what would she recommend us to see in the area. Her answer was unbelievable. She said : “there is a tourist office in the city where you can ask what to see in the city”. This is supposed to be a 3 star hotel however only the breakfast is up to those standards. I wouldn’t stay again there due to the bad conditioned rooms and the terrible customer service. Stay at a place closer to the city center as this hotel is quite far.

      maria, 2 night family trip, Sep. 20, 2019

      Verified Hotels.com guest review

    See all 36 reviews