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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

West Lake Home Hotel & Spa, Hanoi

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
No. 156 Yen Phu Street, Tay Ho, Hanoi, Vietnam

Lakefront hotel with restaurant, connected to the convention center, near Ho Chi Minh Mausoleum
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
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  • Nice but not so comfortable. Staffs and the manager were amazing.Oct. 30, 2018
  • We reallyenjoyed our stay and would return any day. What a difference from the Old…Nov. 29, 2017

West Lake Home Hotel & Spa, Hanoi

from $75 CAD
  • Deluxe Family Room
  • Deluxe Single or Double Room
  • Executive Single or Double Room, Lake View
  • Superior Single or Double Room
  • Standard King Room

What’s around West Lake Home Hotel & Spa, Hanoi

Landmarks

  • In Yên Phụ
  • Hanoi Old City Gate - 36 min walk
  • Hoan Kiem Lake - 43 min walk
  • Ho Chi Minh Mausoleum - 32 min walk
  • Dong Xuan Market - 33 min walk
  • Imperial Citadel of Thang Long - 35 min walk
  • Hanoi War Museum - 40 min walk
  • Thang Long Water Puppet Theatre - 45 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 19 min drive
  • Hanoi Long Bien Station - 2 min drive
  • Hanoi Railway Station - 5 min drive
  • Hanoi Gia Lam Station - 7 min drive
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 36 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

WiFi rated fast

  • Great for browsing, email, and video chat

Transportation

Parking

  • No parking

  • Free self parking

  • Discounted offsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Free bicycles on site
  • Hiking/biking trails nearby
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Languages Spoken
  • English
  • French
  • Italian
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Fireplace
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

West Lake Home Hotel & Spa, Hanoi’s small print

Also known as

  • West Lake Home Hanoi
  • West Lake Home Hotel & Spa Hotel Hanoi
  • Home Hotel Tay Ho
  • West Lake Home Hotel Hanoi
  • West Lake Home Hotel
  • West Lake Home
  • West Lake Home & Spa Hanoi
  • West Lake Home Hotel & Spa Hotel
  • West Lake Home Hotel & Spa Hanoi

Policies

Only registered guests are allowed in the guestrooms.

Optional extras

Rollaway beds are available for VND 330000.0 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 410000 per vehicle

Airport shuttle service for children up to age 10 costs VND 0000000

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.8 From 78 reviews

Exceptional 10.0
Great value for money and located centrally
Great value for money, good size rooms, clean and tidy. Right next to a large hostel, don’t be put off by that as the hostel is a great location for all info on trips, booking taxis etc and the staff are mainly from the U.K. You will get some noise if you are located at the front but you get that in virtually every hotel in Hanoi. Located in a good area for bars & restaurants. Try Durty Burger, Black Jacks for good UK style food.
Sharon, vn1 night family trip
Fair 4.0
Not clean, service is subpar, outside of location would not recommend
us10 night business trip
Very Good 8.0
Hotel not too far from airport, convenient when you land or for onward journey but not in best area of town. Efficient check in, clean room & comfortable bed. Breakfast was ok with magnificent view of the lake.
Francoise, hk1 night romance trip
Very Good 8.0
Hanoi back onto the bucket list
Athough the taxi driver did not present himself at the airport we eventually arrived at the hotel (better late than never) and was greeted with warm friendly smile and a room upgrade(taxi) so all good would I return yes,would I return to Hanoi in a heart beat,great place great people great food
kevin, ie4 night romance trip
Exceptional 10.0
Perfect.
Very happy and helpful staff with a good grasp of English. The hotel was perfectly clean and comfortable and within walking distance of the lake and main attractions. The view from the 8 th floor restaurant was amazing. I would recommend this Hotel to all travellers.
Rosalind, auOther trip

West Lake Home Hotel & Spa, Hanoi

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