Guests
All properties in Zihuatanejo, Guerrero, Mexico

Hotel Casa de la Palma, Zihuatanejo

Bayfront Zihuatanejo Centro hotel with outdoor pool

  • Free continental breakfast and free WiFi
From
$28 CAD

Image gallery

  • Grand Room - Guest Room
  • Grand Room - Guest Room
  • Outdoor Pool
  • Outdoor Pool
  • Grand Room - Guest Room
Grand Room - Guest Room. Image 1 of 50
1 / 50Grand Room - Guest Room
Calle Ciruelos S/N, Zihuatanejo, 40890, GRO, Mexico
9.0.Superb.
  • Owners hired great staff. Manager Karen is an excellent manager and cares about the…

    Feb. 24, 2020

  • Very clean, staff helpful but a bit noisy.

    Jan. 18, 2020

See all 62 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Shopping
Dining options
  • Parking available
  • Pool
  • Free WiFi

Property highlights

Main amenities

  • 17 guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Free airport shuttle

For families

  • Children's pool
  • Television
  • Terrace
  • Daily housekeeping
  • Cable TV service
  • Parking (limited spaces)

What’s around

  • In Zihuatanejo Centro
  • Municipal Market - 3 min walk
  • Zihuatanejo Bay - 3 min walk
  • Kioto Plaza - 7 min walk
  • Principal Beach - 9 min walk
  • La Madera Beach - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Basic Room
  • Comfort Room
  • Junior Double Room
  • Double Room
  • Family Room
  • Grand Room
  • Economy Room, 1 Double Bed

What’s around

Landmarks

  • In Zihuatanejo Centro
  • Municipal Market - 3 min walk
  • Zihuatanejo Bay - 3 min walk
  • Kioto Plaza - 7 min walk
  • Principal Beach - 9 min walk
  • La Madera Beach - 10 min walk
  • Fisherman's Walk - 10 min walk
  • Archaeological Museum of the Great Coast - 13 min walk
  • Playa Contramar - 15 min walk
  • La Ropa Beach - 18 min walk
  • Contramar Beach - 27 min walk

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 14 min drive
  • Free airport shuttle
map
See on map
Calle Ciruelos S/N, Zihuatanejo, 40890, GRO, Mexico

At a glance

Hotel size

  • This hotel has 17 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Onsite carport and garage
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
  • Refrigerator in a common area

Things to do

  • Outdoor pool
  • Children's pool
  • Pool sun loungers
  • Pool umbrellas

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Closed-captioned TV

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Iron/ironing board (on request)

Freshen up

  • Shower only
  • Hair dryer (on request)

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts Visa, Mastercard and cash.

Also known as

  • Hotel Casa Palma Zihuatanejo
  • Casa Palma Zihuatanejo
  • Hotel Casa de la Palma Hotel
  • Hotel Casa de la Palma Zihuatanejo
  • Hotel Casa de la Palma Hotel Zihuatanejo

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hotel Casa de la Palma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 10 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include La Papa Loca (3-min walk), Carmelitas Cafe (4-min walk), and Sabores y Colores (5-min walk).
  • Yes, a free airport shuttle is available.
  • Hotel Casa de la Palma has an outdoor pool.
9.0.Superb.
  • 8.0.Very Good

    The hotel was a 2 1/2 * so don't expect 5*. But - it was clean; a good location and the staff, especially Anna and Jessica were wonderful. They made it very special. Would also like more places to hang towells and clothes.

    Lyla, 6 night family trip, Jan. 14, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Its very good

    Georgie, 4 night trip with friends, Sep. 7, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    It was easy to find and centrally located close to shops, restaurants, the market and the beach. Though it has a phone at the front desk, I couldn't make a collect long distance call. Proximity to a public phone is unknown.

    1 night trip with friends, Jan. 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We had a nice big room with a balcony. The hotel is right in the heart of central Zihuatanejo, so you really get a feel for an authentic Mexican town.

    5 night trip, Dec. 16, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    La Palma

    Great place, super helpful staff for non Spanish speaker

    5 night trip, Jan. 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It great place personal was great be back in dec clean place love cat

    Mirella, 2 night romance trip, Sep. 4, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff they really made it an enjoyable time. Really close to everything.

    7 night romance trip, Feb. 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Staff!

    The staff was excellent, the room very clean and very centrally located There was a building next-door that was doing construction work in the middle of the night and they went above and beyond to help us out and move to another room when necessary. Anna and the whole staff is amazing.

    Traci, 7 night family trip, Feb. 14, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    An excellent basic hotel in the Centro. Staff, particularly Ana, were extremely helpful and responsive. Would definitely return.

    2 night trip, Feb. 13, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    One night stay this time but may stay longer next Front office staff pleasant

    Wanderers, 1 night family trip, Feb. 9, 2020

    Verified Travelocity guest review

See all 62 reviews