Emotions by Hodelpa Puerto Plata

Photo gallery for Emotions by Hodelpa Puerto Plata

Primary image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
3 outdoor pools, pool umbrellas, sun loungers

Overview of Emotions by Hodelpa Puerto Plata

Emotions by Hodelpa Puerto Plata

4.0 star property
4-star beachfront hotel with spa, near Playa Dorada

7.6/10 Good

470 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is CA $197
Price available on 07/12/2022
Map
Playa Dorada, Puerto Plata, 57000
Main amenities
  • On the beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Nightclub
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
For families
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Private bathroom
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Playa Dorada
  • Playa Dorada - 8 min walk
  • Playa Dorada Golf Course - 1 min drive
  • Fun City - 4 min drive
  • Embassy of the United States Dominican Republic - 17 min drive
  • Malecón De Puerto Plata - 18 min drive
  • Fort San Felipe - 19 min drive
  • Puerto Plata Cable Car - 22 min drive
  • Playa Grande - 29 min drive
  • Cofresi Beach - 34 min drive
  • Sosua Beach - 35 min drive

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 26 min drive
  • Cibao Intl. Airport (STI) - 96 min drive
  • Airport shuttle (surcharge)

About this property

Emotions by Hodelpa Puerto Plata

At Emotions by Hodelpa Puerto Plata, you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be within a 10-minute walk of Playa Dorada. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Amici, one of 5 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this upscale hotel include 2 bars/lounges, a nightclub, and a poolside bar. Fellow travelers say good things about the pool and helpful staff.

All-inclusive

All-inclusive room rates at Emotions by Hodelpa Puerto Plata are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
24-hour room service

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 425 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 9:00 AM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Taking the kids

  • Children's club (surcharge)
  • Children's pool
  • Playground

What to do

  • On the beach
  • Beach volleyball
  • Kayaking
  • Snorkeling
  • Windsurfing
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

More

  • Limited housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Emotions by Hodelpa Puerto Plata are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
24-hour room service

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Spa

Evolution Spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Dining

Amici - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Bigaro - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.
Oregano - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
Lolita - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Ergos - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 13 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Emotions Hodelpa Playa Dorada All-inclusive property
Emotions Hodelpa Playa Dorada Hotel Puerto Plata
Hotel Emotions by Hodelpa - Playa Dorada Puerto Plata
Emotions Hodelpa Playa Dorada Puerto Plata
Puerto Plata Emotions by Hodelpa - Playa Dorada Hotel
Hotel Emotions by Hodelpa - Playa Dorada
Emotions Hodelpa Playa Dorada Hotel
Emotions by Hodelpa - Playa Dorada Puerto Plata
Emotions by Hodelpa Playa Dorada
Emotions Hodelpa Playa Dorada
Emotions By Hodelpa Dorada

Frequently asked questions

Overall score and ratings

7.6

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.5/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

4/10 Fair

Boring
If your looking for entertainment this is not one for you we were there 3 night 4 days one night they had entertainment no aerobics no games zero animation and there snack bar was horrible burger buns were old and stale and food was like whatever leftovers they had
Rita, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Enrico, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super!
Johann, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible experience. Not good customer service. And hotel is not friendly.
Carmen, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Derek, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good overall, excelent service, Will go back any time.
Emilio, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Terrible
Very disappointing stay even just for one night. Room serviced was offered just by scanning a QR come in the room. There was no such code in the room, tried calling the lobby but the phone did not work. Went to the lobby where it took me a few times to finally get a phone number to call but eventually no response ever. My party was not allowed to get into the premises because we are not blonde with blue eyes. I got no help from the hotel guest services to reach out the main gate. I had to walk to show them I am a paying guest, and they need to be let in.
Luis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Damaris, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Need improvement on checkin. Was very tedious and long wait. Otherwise, had a good stay!
Arelis, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Clean
For the price we paid it was a fair return. Hotel was clean although its an older hotel and needs some TLC in areas. They had one silent night which was great since on some other nights the music was so loud it was impossible to sleep. Perhaps point the speakers toward to reception could have helped. There were inconsistencies with housekeeping. One day we had toilet paper the next nothing same with one day been in mini fridge next nothing. we had asked for a bedside lamp there was only one and it never came. The food can definitely improve, but we kept it basic and we did ok. Beach was clean and plenty of space everywhere. Never felt crowded so for a 3 day getaway we were pleased. Staff when walking around seem to avoid guests.We are used to the Mexican hospitality were every time you walk around and see people you acknowledge them. Just different I guess
andres, 3-night trip
Verified Hotels.com guest review