Vivo Stay

Photo gallery for Vivo Stay

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Standard Triple Room | Desk, soundproofing, free WiFi, bed sheets
Standard Twin Room | Desk, soundproofing, free WiFi, bed sheets
Standard Triple Room | Desk, soundproofing, free WiFi, bed sheets
Standard Double Room | Desk, soundproofing, free WiFi, bed sheets

Overview of Vivo Stay

Vivo Stay

2.5 star property
City-center Medan hotel with bar/lounge

8.0/10 Very good

20 verified guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
  • Laundry facilities
The price is CA $17
Price available on 10/02/2022
Jalan Surabaya No. 2-4, Medan, 20212
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Free area shuttle
  • Bar/lounge
  • Coffee shop/cafe
  • Airport shuttle
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Soundproofed rooms
  • Free area shuttle

Choose dates to view prices

About this area

What's nearby

  • Heart of Medan

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 48 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

About this property

Vivo Stay

Hotel in the business district
Take advantage of a roundtrip airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services at Vivo Stay. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and an area shuttle
  • Tour/ticket assistance and luggage storage
  • Guest reviews speak well of the helpful staff and location
Room features
All guestrooms at Vivo Stay boast perks such as air conditioning, as well as amenities like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping and desks


Chinese (Mandarin), English, Hindi, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms
  • Arranged over 4 floors


  • Check-in time starts at noon
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 10 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking


  • Airport shuttle on request (during limited hours)*


  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10 AM
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Free local shuttle


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • 1 building/tower
  • Built in 2015


  • Chinese (Mandarin)
  • English
  • Hindi
  • Indonesian

Room amenities

Be entertained

  • 32-inch LED TV

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of IDR 30000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.


This property accepts credit cards.

Also known as

Vivo Stay Hotel Medan
Vivo Stay Hotel
Vivo Stay Medan
Vivo Stay Hotel
Vivo Stay Medan
Vivo Stay Hotel Medan

Frequently asked questions

Does Vivo Stay offer free cancellation for a full refund?
Yes, Vivo Stay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Vivo Stay?
As of 1 Oct 2022, prices found for a 1-night stay for 2 adults at Vivo Stay on 2 Oct 2022 start from CA $17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Vivo Stay?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Vivo Stay?
Sorry, pets aren't allowed.
Is parking offered on site at Vivo Stay?
Sorry, there's no onsite parking at Vivo Stay.
Is airport shuttle service offered by Vivo Stay?
Yes, an airport shuttle is available. The charge is IDR 150000 per vehicle one-way.
What are the check-in and check-out times at Vivo Stay?
You can check in starting at noon. Check-out time is noon.
Are there restaurants at or near Vivo Stay?
Yes. Nearby restaurants include Mie Tiong Sim (4-min walk), Soto Kesawan (6-min walk), and Coffeeholic (7-min walk).
What's the area around Vivo Stay like?
Vivo Stay is in the heart of Medan, a short 18-minute walk from Sun Plaza and 7 minutes' walk from Tjong A Fie's Mansion. Travelers say this hotel is in a good location.

Overall score and ratings


Very good




Staff & service


Property conditions & facilities

8/10 Very good

No way to find such a low rate hostel. Worth it !
A budgeted hostel. Room is spacious and the condition toilet is acceptable with the paid rate. Location not bad. May think of come back it.
Siew Lah, 1-night trip with friends
Verified guest review

6/10 Good

Basic and affordable hotel in city centre
Hotel is in good location near to Medan mall. Very basic but affordable. There is no lift and our room was on level 5! Fortunately we didn’t have much luggage. Staff was helpful
1-night trip
Verified Expedia guest review

6/10 Good

Basic stay with great staff
The stay was basic. The room’s clean and well-prepared. The staff are very friendly and helpful. My complaints are: the AC is not working very well hence we felt uncomfortable in the room in most times; not enough sockets in the room (one socket was behind the TV and it was pretty difficult to use); there was a water outage but handled by the staff quickly; and the lift was being built at that time. Other than that, the location’s great and the hotel’s minimalistic design is a favorite.
Nin, 2-night trip
Verified Expedia guest review

8/10 Very good

Nice budget hotel but still need to improve
Good budget hotel. Clean, cozy, and near to town. The downside for me are 1) No lift for 3 levels of hotel 2) Water for bath smells like corroded metal
Firdaus, 3-night trip
Verified Expedia guest review

4/10 Fair

No breakfast included
the only thing prost is just location, nothing more. i though there s breakfast included.
joe, 1-night business trip
Verified guest review

10/10 Exceptional

Room was clean, only thing was that the lock of the room was pretty hard to open
Oscar, 1-night trip
Verified Orbitz guest review

6/10 Good

Inexpensive place to lay your head
Positives: communal sitting area where you can grab a beer, coffee or food; friendly staff; air conditioning. Negatives: our door didn't lock; room smelled like cigarette smoke; elevator was out of order;
Lauryn, 1-night romance trip
Verified guest review

10/10 Exceptional

it is pretty amazing
Grace, 2-night trip with friends
Verified guest review

10/10 Exceptional

Friendly and helpful staff
Friendly staff and they gave us many assistance in the tour such as clearly information and directory. They will recommend some nice places and even help us in the transportation. Accommodation condition is quite good as it is a new hotel.
Verified guest review

8/10 Very good

The venue is within the reach of any destination which we are asking for. Helpful in providing information regarding local transportation and eateries.
Verified Expedia guest review