Akumal Natura

Photo gallery for Akumal Natura

Beach nearby
Beach nearby
Natural pool
Natural pool

Overview of Akumal Natura

Akumal Natura

3.0 star property
3-star hotel with restaurant, near Akumal Beach

9.0/10 Superb

145 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Bar
  • 24/7 front desk
Avenida Gonzalo Guerrero S/N, 400 Meters Camino Akumal, Uxuxubi, Akumal, QROO, 77782
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Free use of bicycles
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Free self parking

Choose dates to view prices

About this area

What's nearby

  • Akumal Beach - 27 min walk
  • Tulum National Park - 22 min drive
  • Tulum Mayan Ruins - 25 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 86 min drive
  • Cozumel Intl. Airport (CZM) - 26.9 miles/43.3 km
  • Airport shuttle (surcharge)

About this property

Akumal Natura

3-star hotel in a rural location
A roundtrip airport shuttle, a terrace, and a garden are just a few of the amenities provided at Akumal Natura. Treat yourself to a massage or other spa services. The onsite restaurant, Namaste, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Free self parking
  • Free bicycle rentals, a front desk safe, and concierge services
  • Multilingual staff, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews speak well of the location
Room features
All guestrooms at Akumal Natura offer amenities such as free WiFi.
Other conveniences in all rooms include:
  • Showers and free toiletries
  • Patios, ceiling fans, and daily housekeeping


English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms


  • Check-in time from 2:00 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets stay free (dogs and cats only)
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Private picnics
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Yoga classes
  • Beach nearby
  • Ecotours nearby
  • Scuba diving nearby


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free bicycle rentals


  • 20 buildings/towers
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Spa services


  • Wheelchair-accessible parking


  • English
  • French
  • Italian
  • Spanish

Room amenities

Home comfort

  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Patio

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Champagne service


  • Daily housekeeping

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include massages.


Namaste - This restaurant specializes in international cuisine and serves dinner only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 95 per vehicle (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


There is no hot water on site.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Akumal Natura Hotel
Natura Hotel
Akumal Natura Hotel
Akumal Natura Akumal
Akumal Natura Hotel Akumal

Frequently asked questions

Does Akumal Natura offer free cancellation for a full refund?
Yes, Akumal Natura does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Akumal Natura?
As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at Akumal Natura on 7 Oct 2022 start from CA $246, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Akumal Natura?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Akumal Natura?
Yes, cats and dogs stay free.
Is parking offered on site at Akumal Natura?
Yes, there's free self parking.
Is airport shuttle service offered by Akumal Natura?
Yes, an airport shuttle is available. The charge is USD 95 per vehicle one-way.
What are the check-in and check-out times at Akumal Natura?
You can check in from 2:00 PM - 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Akumal Natura and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes yoga. Enjoy amenities like spa services and a garden.
Are there restaurants at or near Akumal Natura?
Yes, Namaste offers international cuisine. Nearby restaurants include El Ultima Maya (11-min walk), El Ultimo Maya (11-min walk), and Tequilaville (12-min walk).
Does Akumal Natura have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Akumal Natura like?
Akumal Natura is located a short 19-minute walk from Hekab Be Biblioteca. Travelers say this hotel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



2/10 Poor

Wifi in the rooms does not work. It's located no where near the beach despite the beautiful image they show of a beach. Lot's of bugs. Owners not very nice. We made a last minute reservation to enjoy a night of relaxing in the jungle with internet. We had been without internet for a week. And they just put up an image of their guests using wifi in their rooms. But the wifi is atrocious. So it was a big waste of time and money. We didn't want to use their restaurant. Bugs are everywhere and if you plan to be there you'll want to bring a six pack of spray hahaha!! Otherwise the place is great ;)
Jeremiah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dilma, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Akumals small town charm has been overrun by big hotels on the beach, if you really want to immerse yourself into the tranquility of this town stay here! You will feel so welcomed and relaxed. The staff is absolutley wonderful, you know they love what they do. The Glampsite, is really beautiful with meticulous attention to detail and the wellbeing of their guests, from hot water service in the morning to fresh cold drinking water available at the restaurant at any time. The Private cenote (for guests only) really ads to the experience, the wildlife in there (birds, turtles, little fish) will be along side you:) The accommodation was spotless! (I‘m a nature lover, so i don‘t mind the occasional bug) Just bare in mind there could be the occasional spider i suppose, but there were none visiting us. The bed was a cloud, loved it. The shower is an experience in itself, absoulte privacy but it feels like you‘re „out there“ also very clean and tidy! The occasional lizzard might check in;) I feel like this place is a hidden gem! I‘d be back in a heartbeat. If you can‘t decide on where to stay in akumal or are passing through, stay here, you will leave with a smile on your face or maybe won‘t want to leave at all ;)
muriel, 1-night romance trip
Verified Ebookers guest review

10/10 Exceptional

Really enjoyed our stay. Staff were very attentive. Bed were comfortable and food in the restaurant was excellent. Also enjoyed the tour of the rescue sanctuary with our very knowledgeable guide.
Susan, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Audric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

To be honest I was a little nervous about glamping but it was one of our favorite stays to date. The accommodations were super comfortable and the food/drinks were amazing. Cesar and team showed true hospitality and we hope to come back soon!
Elizabeth, 3-night trip
Verified Hotels.com guest review

8/10 Very good

This property has a great concept. Cenotes & tents.
kristi, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The property was beautiful. I loved the cenotes on the property!
Thea, 1-night romance trip
Verified Expedia guest review

6/10 Good

This place makes sense in the $50-70 range, but the New Years price hike in combination with the basic everything was weird.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 1-night trip with friends
Verified Hotels.com guest review