Oakwood Hotel & Residence Kuala Lumpur

Photo gallery for Oakwood Hotel & Residence Kuala Lumpur

Primary image
Outdoor pool
TV
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Oakwood Hotel & Residence Kuala Lumpur

VIP Access

Oakwood Hotel & Residence Kuala Lumpur

4.0 star property
4-star hotel with outdoor pool, near Petronas Twin Towers

8.6/10 Fabulous

385 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
222 Jalan Ampang, Kuala Lumpur, Kuala Lumpur, 50450
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • Pool bar
  • Room service
  • Business center
  • 4 meeting rooms
  • Airport pick-up service
  • Terrace
For families
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In Kampung Datuk Keramat
  • Suria KLCC Shopping Centre - 23 min walk
  • Petronas Twin Towers - 25 min walk
  • KLCC Park - 31 min walk
  • Pavilion Kuala Lumpur - 36 min walk
  • Berjaya Times Square - 44 min walk
  • Kuala Lumpur Tower - 11 min drive
  • Petaling Street - 14 min drive
  • World Trade Centre Kuala Lumpur - 14 min drive
  • National Zoo - 14 min drive
  • Kuala Lumpur Sentral - 19 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur International Airport (KUL) - 45 min drive
  • Kuala Lumpur Titiwangsa Station - 5 min drive
  • Kuala Lumpur Masjid Jamek Station - 5 min drive
  • Kuala Lumpur Pasar Seni Station - 6 min drive
  • Dato' Keramat Station - 10 min walk
  • Ampang Park Station - 14 min walk
  • Jelatek Station - 19 min walk
  • Airport pick-up service

About this property

Oakwood Hotel & Residence Kuala Lumpur

Putting you just a 5-minute drive from KLCC Park and Petronas Twin Towers, Oakwood Hotel & Residence Kuala Lumpur offers an airport pick-up service (available on request) for MYR 280.00 per vehicle. Guests can take a dip in the outdoor pool or grab a bite to eat at TrEat Restaurant and Bar, which serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a poolside bar, a fitness center, and a terrace. Fellow travelers like the helpful staff and breakfast. Public transportation is just a short walk: Dato' Keramat Station is 10 minutes and Ampang Park Station is 14 minutes.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 251 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 2 PM - noon
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Onsite self parking (MYR 8 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Transfers

  • Airport pickup from 6:00 AM to 11:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Working away

  • Business center
  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Doorbell and phone notification

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

TrEat Restaurant and Bar - This poolside restaurant serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: MYR 150.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 48 for adults and MYR 24 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 280.00 per vehicle

Children & extra beds

  • Rollaway beds are available for MYR 100.0 per day

Parking

  • Self parking costs MYR 8 per day with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Oakwood Hotel Kuala Lumpur
Oakwood Kuala Lumpur
Oakwood Hotel Residence Kuala Lumpur
Oakwood & Kuala Lumpur
Oakwood Hotel & Residence Kuala Lumpur Hotel
Oakwood Hotel & Residence Kuala Lumpur Kuala Lumpur
Oakwood Hotel & Residence Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Is Oakwood Hotel & Residence Kuala Lumpur currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at Oakwood Hotel & Residence Kuala Lumpur?
As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at Oakwood Hotel & Residence Kuala Lumpur on 22 Aug 2022 start from CA $68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Oakwood Hotel & Residence Kuala Lumpur offer free cancellation for a full refund?
Yes, Oakwood Hotel & Residence Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Oakwood Hotel & Residence Kuala Lumpur?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Oakwood Hotel & Residence Kuala Lumpur?
Yes, there's an outdoor pool.
Are pets allowed at Oakwood Hotel & Residence Kuala Lumpur?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Oakwood Hotel & Residence Kuala Lumpur?
Yes. Self parking costs MYR 8 per day.
Is airport shuttle service offered by Oakwood Hotel & Residence Kuala Lumpur?
Yes, a shuttle from the airport to the hotel is available from 6:00 AM to 11:30 PM on request. The charge is MYR 280.00 per vehicle.
What are the check-in and check-out times at Oakwood Hotel & Residence Kuala Lumpur?
You can check in from 2 PM - noon. Check-out time is noon.
What is there to do at Oakwood Hotel & Residence Kuala Lumpur and nearby?
Oakwood Hotel & Residence Kuala Lumpur has an outdoor pool and a fitness center.
Are there restaurants at or near Oakwood Hotel & Residence Kuala Lumpur?
Yes, TrEat Restaurant and Bar offers poolside dining. Nearby restaurants include Wadi Hadramawt (3-min walk), SOULed OUT (9-min walk), and Cilantro Restaurant & Wine Bar (12-min walk).
What's the area around Oakwood Hotel & Residence Kuala Lumpur like?
Oakwood Hotel & Residence Kuala Lumpur is a short 14-minute walk from Gleneagles Kuala Lumpur and 3 minutes' walk from Royal Thai Embassy.

Overall score and ratings

8.6

Fabulous

8.6/10

Cleanliness

8.5/10

Staff & service

8.5/10

Amenities

8.6/10

Property conditions & facilities

7.1/10

Eco-friendliness

8/10 Very good

The shower does not has hot water. I call the Guest service line at 11pm something but no ppl pick up. Breakfast buffet is serving limited food variety.
KHOH, 1-night business trip
Verified Hotels.com guest review

6/10 Good

This place is a good location, given its near to both KLCC and Pavillion mall, so ideal for shopping. Room is not too bad either and ideal given they installed a tap filter for water in the bathroom Main problems I encountered on my stay were the following: When given the room, we didnt have any towels. So had to call housekeeping to inform them but they took over an hour The other thing was that the bed sheets werent changed at all during my stay over the few days. I raised this with reception upon checkout but they didnt exactly seem to care much.
David, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

teik hooi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mohd, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Siti Asmida, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Noor Azlan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

good stay
It was good. But the Website needs to update the information about the new parking fees and increased deposite.
Sureswaran, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

James, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Staff NO MASK. Unsafe for kids
The room a bit dirty. Housekeeping staff rarely use mask. Very unsafe for kids. They just call someone while serving me. Very bad customer service. They offer to clean my room without mask. Laundry room super dirty. Water leaking everywhere. Washing machine was in very bad condition. Need to replace a new one
Njoo Aland, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Very bad experience
Hotel location was nice. Price also great. But unfortunately the service and cleanliness was below average. I called lobby many times until someone answer my call. Just one person on the lobby. Laundry room was verrryyyy dirty. Water everywhere. Very bad condition of their washing machine
Njoo Aland, 2-night family trip
Verified Hotels.com guest review