Batam Harbour Boutique Hotel & Spa

Photo gallery for Batam Harbour Boutique Hotel & Spa

Primary image
Balcony
Balcony
Desk, laptop workspace, blackout drapes, free WiFi
Desk, laptop workspace, blackout drapes, free WiFi

Overview of Batam Harbour Boutique Hotel & Spa

Batam Harbour Boutique Hotel & Spa

3.5 star property
3.5-star hotel with spa, near Nagoya Hill Mall

8.2/10 Very good

152 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Kitchenette
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
Komplek Citra Supermall, Jl. Duyung Blok H No. 20-28, Batam, 29432
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Free area shuttle
  • Free shopping center shuttle
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Kitchenette
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Batam Centre Ferry Terminal - 20 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 21 min drive
  • Singapore Changi Airport (SIN) - 13.9 miles/22.3 km
  • Seletar Airport (XSP) - 20.6 miles/33.1 km
  • Free area shuttle
  • Free shopping center shuttle

About this property

Batam Harbour Boutique Hotel & Spa

Situated by the ocean, Batam Harbour Boutique Hotel & Spa is a great choice for a stay in Batam. Guests can visit the spa to indulge in hot stone massages, facials, or body scrubs, and international cuisine is served at Heliconia, which is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a terrace, and a garden. Fellow travelers say good things about the helpful staff and location.

Languages

Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 39 rooms

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (IDR 13000 per night)

Offsite

  • Free area shuttle within 3 kilometers
  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Free local shuttle

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Kitchenette
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Alamanda. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Dining

Heliconia - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Cash deposit: IDR 200000.00 1

Parking

  • Self parking costs IDR 13000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Batam Harbour Hotel
Batam Harbour
Batam Harbour Hotel Spa
Batam Harbour & Spa Batam
Batam Harbour Boutique Hotel Spa
Batam Harbour Boutique Hotel & Spa Hotel
Batam Harbour Boutique Hotel & Spa Batam
Batam Harbour Boutique Hotel & Spa Hotel Batam

Frequently asked questions

Overall score and ratings

8.2

Very good

8.3/10

Cleanliness

9.0/10

Staff & service

7.5/10

Amenities

7.9/10

Property conditions & facilities

6.0/10

Eco-friendliness

10/10 Exceptional

Didier, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Batam Trip 22 to 25 Apr 2022
Affordable hotel with comfortable room (Deluxe Studio Suite). However the kitchen does not come with basic cutleries like plates, bowls, fork, spoon, knife, etc. we had to borrow from the restaurant. The electric stove is useful but the conventional oven should be changed to a microwave oven.
ALAUDDIN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loved my big room and the bed was very comfortable. I enjoyed it was in a very good location and very quiet. It was a very good stay. Thank you for being there.
Margaret, 4-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Happy staying
Staff all friendly and helpful enjoy staying and also the room is good
Juraini, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The room is spacious, clean and the aircon is good. Only set back is before the check out time, water is cut off.
CK, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Sum Chueb, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

4/10 Fair

room was stinking .. ask to change room .. and paid 30 dollars more to upgrade to second floor
Sunny, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review