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All properties in Medellin, Antioquia, Colombia
1 room, 2 adults

Hotel Madeiro, Medellin

3-star3 stars
Cra 37 #10a 20, EL POBLADO, Medellin, Antioquia, 50021, Colombia

3-star hotel with spa, near Lleras Park
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Location in a very busy part of Poblano in club central proved to be noisy on a Friday…Oct. 2, 2019
  • Hot water was not working and i got charged for dental kit in the room and snacks which…Jun. 6, 2018

Hotel Madeiro, Medellin

from $31 CAD
  • Standard Double Room
  • Superior Double Room, City View
  • Twin Room
  • Triple Room, Multiple Beds

What’s around Hotel Madeiro, Medellin

Landmarks

  • In Zona Rosa
  • Lleras Park - 2 min walk
  • Santafé Mall - 26 min walk
  • Lokkus Contemporary Art - 1 min walk
  • Poblado Park - 8 min walk
  • Monterrey Comercial Mall - 16 min walk
  • La Strada Mall - 17 min walk
  • Golden Mile - 19 min walk

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 46 min drive
  • Poblado Station - 20 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 27 rooms

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is 1 PM
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking on site (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Things to do
  • Full-service spa
  • Sauna
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 41-inch Smart TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Madeiro. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Hotel Madeiro, Medellin’s small print

Also known as

  • Hotel Madeiro Medellin
  • Madeiro Medellin
  • Hotel Madeiro Hotel
  • Hotel Madeiro Medellin
  • Hotel Madeiro Hotel Medellin

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Guests must contact this property in advance to reserve onsite parking.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

Airport shuttle service is offered for an extra charge of COP 80000 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Madeiro, Medellin

  • Does Hotel Madeiro offer free cancellation for a full refund?
    Yes, Hotel Madeiro does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Madeiro?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Madeiro?
    Yes, there's free self parking. Parking spots may be limited.
  • Are pets allowed at Hotel Madeiro?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Madeiro?
    You can check in from 3 PM to anytime. Check-out time is 1 PM.
  • Is airport shuttle service offered by Hotel Madeiro?
    Yes, an airport shuttle is available. The charge is COP 80000 per vehicle one-way.

Recent reviews

Very Good 8.4 From 45 reviews

Good 6.0
Not Tourist Friendly In a Tourist Area
Before checkin, Hotels.com tried to call them to update our booking. They did not answer, so the representative had to call them back. The representative said they said a manager would need to make the update. That was untrue. We checked in and it was updated by the agent. They refused to give us a second key (for a double room with 2 guests). They told us to come when a manager was there. A friend had to request one again in a more aggressive way using Google translate. You need a roomkey to turn in the power in your room so that's highly inconvenient and inconsiderate. The jacuzzi does not heat up and no one ever uses it, nor the sauna. We wanted some folks to visit us in our room, but the front desk would not allow them upstairs. I will not return. Overall, if you are an older couple this place may work. It was quiet overall.
us5 night trip with friends
Good 6.0
A basic hotel but with jacuzzis
Madeiro does not quite fulfill its apparent ambitions of cool boutique hotel. To start with, amenities are basic and most rooms have no windows! Only the rooms on the front do, and have a huge jacuzzi tub by it. The jacuzzi does not leave much space for anything else (our bathroom was tiny) but if you are into jacuzzi, go for it. Also because the location is the best in town. Breakfast is basic to say the least.
Riccardo, us2 night trip
Exceptional 10.0
amazing hotel
It was a really nice hotel amazing room and great location
Habib, gb2 night trip
Exceptional 10.0
Excellence customer service. All staff very attentive.
Jose, us1 night trip
Poor 2.0
AMERICANS & FOREIGNS STAY AWAY FROM THIS PLACE
Americans stay away from this hotel. They are not supposed to charge taxes if you are foreign. Even after showing them my american passport, they insist I should pay taxes, when I refused, they threatened me to call the police and cancelled my reservation, Estefania Gomez (Front Desk) was very rude and unprofessional, the worst service, the only bad service, I received in my whole 2 months visit. And the sad thing is that Hotels.com did not do anything to solve the problem, even though my reservation was paid in full, the hotel cancelled it, so basically my money was stole from me, since I never received what I paid for. I really was hoping to have some kind of back up from hotels.com, since all was made through them, but they did nothing. At this point, not sure if I will keep using hotels.com
Lina, us1 night business trip
Very Good 8.0
Nice and clean hotel but staff speak no english. Google luck with asking for basic help and information
Tari, us5 night trip
Very Good 8.0
awesome location in Poblado. close to everything and no noise to hear from Parque Lleras. nice building. My room did not have a window but rooms have AC. I had issues with safe box - had to called Front desk all the time to open it- and Breakfast could be improved but other than that an awesome deal. safe area. comfortable bed.
Fernando, us1 night trip
Good 6.0
solo por la ubicacion
Muy amables en el desk. Super la ubicacion.camas y almohadas muy duras, lastima.
luz, mx4 night family trip
Poor 2.0
El peor hotel de Medellín
La peor experiencia de mi vida. Nunca antes me había pasado; soy socio gold de hoteles.com y reserve para un viaje de trabajo una noche; llegue tarde y me encontré que el hotel había cancelado mi reserva sin informarme además aparecía aún activa y el trato recibido no es acorde con un hotel de calidad. Llamé a hoteles.com y me encontré con que fue el mismo hotel quien canceló porque no habían confirmado un abono , cosa irregular ya que al reservar ofertaron reserva sin tarjeta de crédito. En conclusión tuve que salir a buscar hotel tarde en la noche estando expuesto a un atraco y por supuesto muy decepcionado con este mal Servicio , cosa que jamás me había sucedido ni en la plataforma ni en Medellín donde la gente es maravillosa
Carlos, co1 night business trip
Exceptional 10.0
A recommander
Très bien situer
Pierre-Yves, ca1 night trip

Hotel Madeiro, Medellin

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