Guests
All properties in Queenstown, Otago, New Zealand

Sherwood Queenstown, Queenstown

4-star hotel in Queenstown with restaurant and bar/lounge

  • Free WiFi and free parking
From
$116 CAD

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554 Frankton Road, Queenstown, 9300, New Zealand
8.6.Fabulous.
  • Friendly staff, clean space, beautiful location and delicious food! Wish I had booked…

    Feb. 24, 2020

  • The Sherwood is an exceptional hotel in Queenstown and a remarkable example of a business…

    Feb. 11, 2020

See all 298 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Easy parking
Dining options
  • Free parking
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 78 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool access
  • Breakfast available
  • Ski rentals

For families

  • In-room childcare (surcharge)
  • Refrigerator
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • St Josephs Parish - 41 min walk
  • Queenstown Event Centre - 41 min walk
  • Alpine Aqualand - 42 min walk
  • Queenstown Arts Centre - 43 min walk
  • Queenstown Ice Arena - 43 min walk
  • Church of St Peters - 44 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Lodge Queen Bunk Room
  • Lodge Queen
  • Standard King room with Mountain view
  • Family Apartment
  • One Bedroom Apartment
  • One Bedroom Apartment with Mountain View
  • Premium Queen Studio with Lake View
  • Premium King Room with Lake View
  • Premium Two bedroom Apartment
  • Standard King Room
  • Waterfall Queen
  • Standard Twin Room

What’s around

Landmarks

  • St Josephs Parish - 41 min walk
  • Queenstown Event Centre - 41 min walk
  • Alpine Aqualand - 42 min walk
  • Queenstown Arts Centre - 43 min walk
  • Queenstown Ice Arena - 43 min walk
  • Church of St Peters - 44 min walk
  • Queenstown Mall - 44 min walk
  • Williams Cottage - 44 min walk
  • Queenstown Gardens - 2.3 mi / 3.8 km
  • Skycity Queenstown Casino - 2.4 mi / 3.8 km
  • Toi o Tahuna - 2.4 mi / 3.9 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 5 min drive
map
See on map
554 Frankton Road, Queenstown, 9300, New Zealand

At a glance

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Free offsite parking nearby

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli

Things to do

  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Ski equipment rentals on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • Conference space
  • One meeting room
  • Conference center

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 8
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • Roll-in shower

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • Coffee/tea maker

Sleep well

  • Soundproofed rooms

Freshen up

  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

SHERWOOD - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Recreation

On Site

  • Sauna
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Ski equipment rentals on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Breakfast costs between NZD 8.00 and NZD 16.00 for adults, and NZD 8.00 and NZD 8.00 for children (approximately)
  • Late check-out can be arranged for an extra charge of NZD 40.00 (subject to availability)
  • Credit card charges are subject to an extra charge of 3.5 percent

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Guests must contact this property in advance to reserve onsite parking

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, debit cards and cash.

Also known as

  • Sherwood Queenstown Hotel
  • Sherwood Queenstown Hotel
  • Sherwood Queenstown Queenstown
  • Sherwood Queenstown Hotel Queenstown

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Sherwood Queenstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is 10 AM. Late check-out is available for a charge of NZD 40.00 (subject to availability). Contactless check-in and check-out are available.
  • Yes, SHERWOOD offers Modern European cuisine and garden views. Nearby restaurants include Rata Dining (2.1 mi), Speights Ale House (2.1 mi), and Caribe Latin Kitchen (2.2 mi).
  • No, this hotel doesn't have a casino, but Skycity Queenstown Casino (5-min drive) and SKYCITY Wharf Casino (5-min drive) are both nearby.
  • Have fun with onsite winter activities like skiing. Additional recreation onsite includes yoga. Enjoy amenities like a sauna, an arcade, and a picnic area. Sherwood Queenstown also has a garden and access to a nearby outdoor pool.
8.6.Fabulous.
  • 10.0.Exceptional

    LOVED this hotel, had such a cozy, friendly vibe and I love everything they stand for. When I checked in they were so friendly, and offered me milk and a jar for tea and coffee (I love that) very environmentally conscious which I didn't know when booking and was very pleased about that. They also had a nice open mic night one night I got to go to which was so cool. Really lovely place. They gave me a later checkout too when I asked which was awesome because in North America where I'm from it's much later so that was awesome.

    EvB, 1 night trip, Jan. 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice hotel, and their dedication to being environmentally friendly is truly impressive. It's a nice change from the usual "please reuse your towels because we want to pretend we care about the environment" messages we see in every hotel these days. Also the restaurant was absolutely delicious and serves almost exclusively local food.

    Caroline, 1 night romance trip, Sep. 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent hotel, great location and friendly staff. Had an issue with late check out and staff was very cooperative.

    2 night family trip, Aug. 19, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Keep away from this facility. Thhe room had a terrible chemical smell that was overwhelming. The bed was soft, everything was extremely dated and there was no TV.

    1 night family trip, Mar. 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Comfortable stay, Welcome drink was great

    Comfortable stay, easy parking and access, welcome music in the room and nice decor. Sustainability efforts appreciated. A few minutes drive from the centre. Cheers.

    1 night romance trip, Feb. 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very friendly staff and very chill vibe, loved queenstown

    4 night romance trip, Feb. 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I was shocked, doubly shocked, that the WOOL blanket on the bed was made in USA And this in a land of sheet!! SHAME

    2 night family trip, Feb. 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Terrific large (king) room with great views of mountain across the lake. Good location close to town

    3 night romance trip, Jul. 11, 2021

    Verified Wotif guest review

  • 8.0.Very Good

    Second time at Sherwood. The staff were excellent, friendly and accommodating. The room was comfortable, clean and spacious. Free parking onsite, though is on first come first served basis. Overall, we absolutely enjoyed our stay as a family

    3 night family trip, Jul. 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Really cool place!

    1 night trip with friends, Jul. 1, 2021

    Verified Wotif guest review

See all 298 reviews