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AC Hotel by Marriott Guatemala City

4.0 star property
4-star hotel with restaurant, near Paseo Cayala

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AC Hotel by Marriott Guatemala City

Photo gallery for AC Hotel by Marriott Guatemala City

Exterior
Exterior
In-room safe, desk, blackout drapes, soundproofing
Exterior
Reception

Overview of AC Hotel by Marriott Guatemala City

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
11 Avenida 35-02, Paseo Cayala Zona 16, Guatemala City, 01016
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
Feel at home
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, Non Smoking, Balcony

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

  • 37.6 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Non Smoking

  • 26.91 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Double Beds, Non Smoking

  • 37.8 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

About this area

What's nearby

  • In Zona 16
  • Paseo Cayala - 2 min walk
  • U.S. Embassy in Guatemala - 9 min drive
  • La Aurora Zoo - 12 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 27 min drive

Restaurants

  • Starbucks - 3 min walk
  • Casa Escobar - 1 min walk
  • Café Barista - 1 min walk
  • Tre Fratelli - 3 min walk
  • La Cantina 5E - 2 min walk
Map

About this property

AC Hotel by Marriott Guatemala City

AC Hotel by Marriott Guatemala City features a rooftop terrace and puts you just steps from Paseo Cayala. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a snack bar/deli and a terrace.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 114 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited (max 1 space per unit)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping
  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (2659 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Rooftop terrace
  • Library
  • Fitness center

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 46-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 13.50 for adults and USD 13.50 for children

Pets

  • Pets are allowed for an extra charge of USD 50 per accommodation, per night

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

AC Hotel Marriott Guatemala City
AC Marriott Guatemala City
Ac By Marriott Guatemala City
AC Hotel by Marriott Guatemala City Hotel
AC Hotel by Marriott Guatemala City Guatemala City
AC Hotel by Marriott Guatemala City Hotel Guatemala City

Frequently asked questions

Does AC Hotel by Marriott Guatemala City offer free cancellation for a full refund?
Yes, AC Hotel by Marriott Guatemala City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at AC Hotel by Marriott Guatemala City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at AC Hotel by Marriott Guatemala City?
Yes, pets are welcome. There's a charge of USD 50 per accommodation, per night. Food and water bowls are available.
Is parking offered on site at AC Hotel by Marriott Guatemala City?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at AC Hotel by Marriott Guatemala City?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at AC Hotel by Marriott Guatemala City and nearby?
Have fun during the warmer months with activities nearby such as cycling. AC Hotel by Marriott Guatemala City also has a fitness center.
Are there restaurants at or near AC Hotel by Marriott Guatemala City?
Yes, there's an onsite restaurant, AC Lounge.
What's the area around AC Hotel by Marriott Guatemala City like?
AC Hotel by Marriott Guatemala City is in Zona 16, a short 2-minute walk from Paseo Cayala and 13 minutes' walk from Universidad del Valle de Guatemala.

Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Pros: The staff and location are amazing! Cons: This could be lack of research on my part but the bathroom in the rooms are tiny and the have a sliding door so there is a big gap that you can see through when the door is "closed" also the sink is detached from the bathroom.
Jennifer, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manuel, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

BORIS, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Celeste e, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service, staff friendly and cooperative. Hotel extra clean and in an such a great location.
KENNETH, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Outstanding location.
John, 1-night family trip
Verified Expedia guest review

8/10 Very good

Zaul, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Brilliant Hotel
Absolutely brilliant hotel which I would highly recommend .
Ian, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay for going out to Cayala for nightlife, shopping and dining, or even for going to the US embassy. Great staff, very kind.
Luis, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Front desk was extremely helpful upgrading us to a bigger room with an extra bed for our family of 5, when upon arrival they noticed we need an extra bed even though on the website it says this facility doesn’t offer extra beds! Super walkable to fantastic outdoor shopping mall and restaurants.
Narges, 1-night family trip
Verified Expedia guest review