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All properties in Guatemala City, Guatemala (department), Guatemala
1 room, 2 adults

AC Hotel by Marriott Guatemala City, Guatemala City

4-star4 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Refrigerator
11 Avenida 35-02, Paseo Cayala Zona 16, Guatemala City, 01016, Guatemala

4-star hotel with restaurant, near Paseo Cayala
  • Free WiFi
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Beautiful hotel but lacking bell service. Perfect location in Cayala.Feb. 6, 2018
  • The staff service is excellent, they remember you by name and your specific preferences.Mar. 19, 2020

AC Hotel by Marriott Guatemala City, Guatemala City

from $112 CAD
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Habitacion con Cama King
  • Deluxe Room, 2 Double Beds, Non Smoking, Balcony
  • Deluxe Room, 1 King Bed, Non Smoking, Balcony

What’s around AC Hotel by Marriott Guatemala City, Guatemala City

Landmarks

  • In Zona 16
  • Paseo Cayala - 2 min walk
  • Universidad del Valle de Guatemala - 11 min walk
  • Kanajuyú Ecological Park - 43 min walk
  • U.S. Embassy in Guatemala - 4.5 mi / 7.2 km
  • Botanical Garden - 3.7 mi / 5.9 km
  • Avenida La Reforma - 3.7 mi / 6 km
  • Estadio Nacional Mateo Flores - 4 mi / 6.4 km

Getting around

  • La Aurora Intl. Airport (GUA) - 28 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 114 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival. It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2659
  • Conference space size (meters) - 247
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
  • Rooftop terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Wheelchair-accessible bathroom vanity
  • Visual fire alarm
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 46-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

AC Hotel by Marriott Guatemala City, Guatemala City’s small print

Also known as

  • AC Hotel Marriott Guatemala City
  • AC Marriott Guatemala City
  • Ac By Marriott Guatemala City
  • AC Hotel by Marriott Guatemala City Hotel
  • AC Hotel by Marriott Guatemala City Guatemala City
  • AC Hotel by Marriott Guatemala City Hotel Guatemala City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Buffet breakfast is offered for an extra charge of GTQ 13.50 for adults and GTQ 13.50 for children (approximately)

Cribs/Infant beds are available for an extra charge

Pets are allowed for an extra charge of GTQ 100 per pet, per stay

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for AC Hotel by Marriott Guatemala City, Guatemala City

  • Does AC Hotel by Marriott Guatemala City offer free cancellation for a full refund?
    Yes, AC Hotel by Marriott Guatemala City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at AC Hotel by Marriott Guatemala City?
    Sorry, there's no parking at AC Hotel by Marriott Guatemala City.
  • Are pets allowed at AC Hotel by Marriott Guatemala City?
    Yes, pets are welcome. There's a charge of GTQ 100 per pet, per stay.
  • What are the check-in and check-out times at AC Hotel by Marriott Guatemala City?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near AC Hotel by Marriott Guatemala City?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by AC Hotel by Marriott Guatemala City?
    Yes, an airport shuttle is available.

Recent reviews

Fabulous 8.8 From 269 reviews

Exceptional 10.0
The AC Hotel Guatemala is a great choice !
Our first visit to Guatemala City, we by chance booked at the AC Hotel . From check in to check out , our stay was fabulous. The room was clean & well appointed . We called for extra towels , which arrived quickly . The cleaning staff were friendly and professional. We arrived after room service hours : however we ordered some hamburgers, from the restaurant which were delivered to our room . While a bit pricey, the food was delicious and prompt . We also spent a bit of time on the terrace , service , food and drinks , were all spot on . The area around the hotel has plenty of food , coffee and shopping choices . The AC hotel will be our first choice when visiting Guatemala City in the future .
Sandee, us1 night trip
Exceptional 10.0
La mejor opción en Ciudad Guatemala
La habitación es muy moderna, pero a la vez cómoda. Tuvimos un pequeño inconveniente en la noche, pero fue resuelto tan pronto lo reportamos. El hotel está ubicado en un área muy bonita, segura, con muchos restaurantes y entretenimiento alrededor. Es la mejor opción para hospedaje en ciudad de Guatemala.
Eda, us1 night trip
Exceptional 10.0
The hotel has an excellent location in ciudad cayala. Restaurants, stores and entertainment are walking distance. It is a very safe and beautiful place. I highly recommend the convenience, comfortable and beautiful hotel to stay. Service is excellent, people are very kind, the terrace in the sixth floor is magical place for a sunset view with relaxing music.
Gracia maria, us2 night family trip
Exceptional 10.0
The best
The hotel and the area in general were just great.
Marco, us1 night family trip
Good 6.0
Housekeeping not trustable!!!
The location is amazing!!! I booked supposedly "2 queen beds" when i got to the hotel was told they only have full beds. It was pretty tight for me and my 2 children. I would give them probably 2 stars. I forgot the charger of my note 9 on the desk's outlet, I called several times to try to recover it and magically the charger vanished and was never found. All of this in within 12 hrs.
us8 night family trip
Good 6.0
Its It's ok
No information about the hotel in the room and dining options not very good for price. Better options in cayala
Phillip, us3 night romance trip
Exceptional 10.0
Nice area hotel
Excellent hotel and location, I will recommend this hotel to everybody. Friendly staff and good service. The only issue is the parking procedure that you have to leave the vehicle outside, go to the 6th floor to do the check in, then go back to the car to park in a designated area for the hotel.
Oscar, us1 night romance trip
Very Good 8.0
Guatemala visit
Great area lots of options for food and activities. The hotel was new. Breakfast buffet let a lot to be desired it was poor. But it was really easy getting food delivered to the hotel. There was some noise because there’s night life right below and around the hotel. Felt very safe and there was a lot of security features that the hotel offered.self serve Laundry was free which was very convenient.
us4 night family trip
Exceptional 10.0
Cayala - amazing location
Silvia, us1 night trip
Good 6.0
It is the only hotel in Cayala City which makes it hard to compare. Not a five star hotel. Location is great. Buffet breakfast ok, the quiche I got was cold since there is no heater to keep them warm. I liked the coffee though! The food I give it a 3 of 5 Good thing is that you can find other restaurants in the area which is safe to walk. The room was clean.
us1 night romance trip

AC Hotel by Marriott Guatemala City, Guatemala City

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