AC Hotel by Marriott Guatemala City

Photo gallery for AC Hotel by Marriott Guatemala City

Primary image
Deluxe Room, 2 Double Beds, Non Smoking, Balcony | In-room safe, desk, blackout drapes, soundproofing
Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Overview of AC Hotel by Marriott Guatemala City

AC Hotel by Marriott Guatemala City

4.0 star property
4-star hotel with restaurant, near Paseo Cayala

8.4/10 Very good

593 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
11 Avenida 35-02, Paseo Cayala Zona 16, Guatemala City, 01016
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Computer station
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Zona 16
  • Paseo Cayala - 2 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 39 min drive

About this property

AC Hotel by Marriott Guatemala City

4-star hotel in the heart of Zona 16
A grocery/convenience store, a rooftop terrace, and shopping on site are just a few of the amenities provided at AC Hotel by Marriott Guatemala City. Be sure to enjoy a meal at AC Lounge, the onsite restaurant. In addition to a coffee shop/cafe and a library, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), an elevator, and a 24-hour front desk
  • Laundry services, a computer station, and coffee/tea in the lobby
  • Guest reviews give top marks for the location
Room features
All guestrooms at AC Hotel by Marriott Guatemala City boast perks such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 46-inch flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 114 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited (max 1 space per unit)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping
  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (2659 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Rooftop terrace
  • Library
  • Fitness center

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Portable bathtub seats
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Transfer shower
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 46-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 13.50 for adults and USD 13.50 for children (approximately)

Pets

  • Pets are allowed for an extra charge of USD 50 per accommodation, per night

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

AC Hotel Marriott Guatemala City
AC Marriott Guatemala City
Ac By Marriott Guatemala City
AC Hotel by Marriott Guatemala City Hotel
AC Hotel by Marriott Guatemala City Guatemala City
AC Hotel by Marriott Guatemala City Hotel Guatemala City

Frequently asked questions

Does AC Hotel by Marriott Guatemala City offer free cancellation for a full refund?
Yes, AC Hotel by Marriott Guatemala City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at AC Hotel by Marriott Guatemala City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at AC Hotel by Marriott Guatemala City?
Yes, pets are welcome. There's a charge of USD 50 per accommodation, per night. Food and water bowls are available.
Is parking offered on site at AC Hotel by Marriott Guatemala City?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at AC Hotel by Marriott Guatemala City?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at AC Hotel by Marriott Guatemala City and nearby?
Have fun during the warmer months with activities nearby such as cycling. AC Hotel by Marriott Guatemala City also has a fitness center.
Are there restaurants at or near AC Hotel by Marriott Guatemala City?
Yes, there's an onsite restaurant, AC Lounge. Nearby restaurants include Kloster (4-min walk), Tentazione (5-min walk), and Casa Escobar (5-min walk).
What's the area around AC Hotel by Marriott Guatemala City like?
AC Hotel by Marriott Guatemala City is in Zona 16, a short 2-minute walk from Paseo Cayala and 11 minutes' walk from Universidad del Valle de Guatemala. The local area is considered walkable as well as being good for shopping.

Overall score and ratings

8.4

Very good

9.1/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Buenísimo hotel muy recomendable
Henry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jacobo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Humberto, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ciudad Cayala is a beautiful place if you havent visited is worth going. There is a lot of shopping and eating you can do. It is definitely a tourist place due to its vibe. The area has a European look. The hotel is right in the center. Staff were very friendly and our room were clean. We only needed additional towels and the housekeeping staff got them to us. The rooms are spacious and comfortable. I look foward to staying there again.
Henry, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Customer service was great. Very clean place and lots of areas nearby that you can walk to and enjoy. Would really recommended.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Sergio, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel. Didn’t have to leave the area for anything. The first time in a long time where the restaurant in the hotel was good on food and drinks were strong :) I would highly recommend a room with a balcony, if not, you can still get amazing views from the restaurant area
LABRINA, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Location is perfecf
ROBERTO, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Excelente place and kind staff. Will definitely visit again.
Liliam, 1-night trip
Verified Expedia guest review

8/10 Very good

Ileana, 2-night family trip
Verified Hotels.com guest review