Sandals Guest House

Photo gallery for Sandals Guest House

Primary image
Outdoor pool
Outdoor pool
Minibar, in-room safe, individually decorated, individually furnished

Overview of Sandals Guest House

Sandals Guest House

5.0 star property
Umhlanga beach guesthouse with outdoor pool and pool bar

9.6/10 Exceptional

24 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
39 Chartwell Drive, Umhlanga, KwaZulu-Natal, 4320
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Pool bar
  • Bar/lounge
  • Room service
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Snack bar/deli
Feel at home
  • Refrigerator
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Umhlanga Rocks Beach - 1 min drive
  • Durban Beach - 9 min drive
  • UShaka Marine World - 21 min drive

Getting around

  • King Shaka Intl. Airport (DUR) - 16 min drive
  • Airport shuttle (surcharge)

About this property

Sandals Guest House

5-star luxury guesthouse on the Strip
Free full breakfast, a roundtrip airport shuttle, and a poolside bar are just a few of the amenities provided at Sandals Guest House. Free in-room WiFi is available to all guests, along with a terrace and a garden.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Free newspapers, tour/ticket assistance, and coffee/tea in the lobby
  • A front desk safe, luggage storage, and concierge services
  • Guest reviews say good things about the bar, helpful staff, and proximity to shopping
Room features
All guestrooms at Sandals Guest House include thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and refrigerators


Afrikaans, English, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 5 rooms
  • Arranged over 1 level


  • Check-in time from 2 PM - 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 5 AM - 11 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (11 years old and younger) not allowed
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free secured, uncovered onsite self parking
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–10 AM
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Portable hoist available


  • Afrikaans
  • English
  • Zulu

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Shuttle transfer per adult: ZAR 300.00 (one way)

Optional extras

  • Airport shuttle service is offered for an extra charge of ZAR 300.00 per vehicle (one way)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.


This property does not have elevators.

This property accepts credit cards, debit cards, mobile payments and cash.

Also known as

Sandals Guest House Hotel Durban
Sandals Guest House Durban
Sandals Durban
Sandals Guest House Guesthouse Umhlanga
Sandals Guest House Guesthouse
Sandals Guest House Umhlanga
Sandals Guest House Umhlanga
Sandals Guest House Guesthouse
Sandals Guest House Guesthouse Umhlanga

Frequently asked questions

Does Sandals Guest House offer free cancellation for a full refund?
Yes, Sandals Guest House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sandals Guest House?
As of 19 Aug 2022, prices found for a 1-night stay for 2 adults at Sandals Guest House on 18 Sep 2022 start from CA $177, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sandals Guest House?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sandals Guest House?
Yes, there's an outdoor pool.
Are pets allowed at Sandals Guest House?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sandals Guest House?
Yes, there's free self parking.
Is airport shuttle service offered by Sandals Guest House?
Yes, an airport shuttle is available. The charge is ZAR 300.00 per vehicle one way.
What are the check-in and check-out times at Sandals Guest House?
You can check in from 2 PM - 10:00 PM. Check-out time is 10 AM.
Is there an onsite casino at Sandals Guest House?
No, this guesthouse doesn't have a casino, but Sibaya Casino (8-min drive) and Suncoast Casino and Entertainment World (14-min drive) are both nearby.
What is there to do at Sandals Guest House and nearby?
Sandals Guest House has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Sandals Guest House?
Yes. Nearby restaurants include Little Havana (4-min walk), Pintxada (4-min walk), and Angelo's (4-min walk).
What's the area around Sandals Guest House like?
Sandals Guest House is located on the Umhlanga Strip, a short 7-minute walk from Umhlanga Rocks Beach and 9 minutes' walk from Umhlanga Lighthouse. Travelers say this guesthouse is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

stay at Sandals
For my needs it worked well very helpful staff who went that exra mile delicious varied breakfasts
Sarah E, 2-night trip
Verified guest review

10/10 Exceptional

My stay was great, and the premises were neat and very clean. Hosts were extremely helpful and went out of there way to assist with everything.
Wayne, 4-night business trip
Verified guest review

8/10 Very good

Double charge and incorrect pricing.
Charged twice for the same night. Paid through and then was asked to pay again on checking out. Upon realising the double charge a few days later the telephone apparently not working and despite me calling from 2 different numbers Now when I cal the Sandals number listed it says this number does not exist.
james, 1-night business trip
Verified guest review

10/10 Exceptional

Great place, and location. This was the second time I stayed there, and will definitely be back.
Ian, 1-night business trip
Verified guest review

10/10 Exceptional

Jørgen, 1-night family trip
Verified guest review

10/10 Exceptional

Jackie & staff were excellent. Sandals Guest House is beautifully appointed. Will return in the future.
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, great rooms, great breakfast. I would absolutely stay here again when visiting Durban. It was so great, we extended our stay here after our original three nights! And, I don't think we've ever had a better free breakfast.
Sarah, 3-night romance trip
Verified guest review

10/10 Exceptional

Malinda, Gavin and their staff made us most welcome, they are phenomenal hosts and deserve every success. Sandals is a very relaxing and pleasant place to be. Lots of advice on restaurants and shopping. Wonderfully comfortable beds and amenities, outstanding breakfasts, snacks and drinks in the bar every evening. We loved every minute of our time with them.
Clarissa, 7-night romance trip
Verified guest review

6/10 Good

Bashar, 1-night business trip
Verified guest review