Sapa Jade Hill Resort & Spa

Photo gallery for Sapa Jade Hill Resort & Spa

Primary image
Indoor pool
Indoor pool
Indoor pool
Terrace/patio

Overview of Sapa Jade Hill Resort & Spa

Sapa Jade Hill Resort & Spa

4.0 star property
4-star hotel with indoor pool, near Sapa Cathedral

7.6/10 Good

11 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Bar
  • 24/7 front desk
Map
Ly Village, Sa Pa
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Free use of bicycles
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • 120 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
For families
  • Children stay free
  • Playground on site
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

Getting around

  • Lao Cai Train Station - 34 min drive

About this property

Sapa Jade Hill Resort & Spa

4-star hotel in the mountains
You can look forward to a terrace, an art gallery on site, and a coffee shop/cafe at Sapa Jade Hill Resort & Spa. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking and valet parking
  • Free bicycle rentals, a porter/bellhop, and barbecue grills
  • Books, free newspapers, and concierge services
  • Guest reviews give good marks for the walkable location
Room features
All guestrooms at Sapa Jade Hill Resort & Spa boast perks such as 24-hour room service and bathrobes, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Rainfall showers, eco-friendly toiletries, and hair dryers
  • 59-inch TVs with premium channels
  • Wardrobes/closets, recycling, and heating

Languages

English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free secured, uncovered onsite valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free
  • Playground
  • Children's games
  • Toys

Working away

  • 120 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An indoor pool
  • Art gallery on site
  • Spa services

Languages

  • English
  • French
  • Vietnamese

Room amenities

Be entertained

  • 59-inch TV
  • Premium cable channels

Home comfort

  • Heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Recycling
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Firewood is available for an extra charge of VND 2000000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Policies

This property does not have elevators.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Property Registration Number 5300703813

Also known as

Sapa Jade Hill Resort
Jade Hill Resort
Sapa Jade Hill
Sapa Jade Hill Resort Sa Pa
Hotel Sapa Jade Hill Resort & Spa Sa Pa
Sa Pa Sapa Jade Hill Resort & Spa Hotel
Sapa Jade Hill Resort & Spa Sa Pa
Sapa Jade Hill Sa Pa
Sapa Jade Hill
Hotel Sapa Jade Hill Resort & Spa
Sapa Jade Hill Resort
Sapa Jade Hill Resort Spa
Sapa Jade Hill & Spa Sa Pa
Sapa Jade Hill Resort & Spa Hotel
Sapa Jade Hill Resort & Spa Sa Pa
Sapa Jade Hill Resort & Spa Hotel Sa Pa

Frequently asked questions

Does Sapa Jade Hill Resort & Spa offer free cancellation for a full refund?
Yes, Sapa Jade Hill Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sapa Jade Hill Resort & Spa?
As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at Sapa Jade Hill Resort & Spa on 4 Oct 2022 start from CA $169, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sapa Jade Hill Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sapa Jade Hill Resort & Spa?
Yes, there's an indoor pool.
Are pets allowed at Sapa Jade Hill Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Sapa Jade Hill Resort & Spa?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Sapa Jade Hill Resort & Spa?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Sapa Jade Hill Resort & Spa and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include spa services and a picnic area. Sapa Jade Hill Resort & Spa also has a garden.
Are there restaurants at or near Sapa Jade Hill Resort & Spa?
Yes, there's an onsite restaurant.

Overall score and ratings

7.6

Good

8.4/10

Cleanliness

8.5/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.7/10

Eco-friendliness

8/10 Very good

We liked the property's internal ambience, the swimming pool, the views from some of the bungalows/villas and the friendliness, professionalism and hard work of the staff and management. We disliked the noisy and dirty surroundings outside the property
Raviv, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very friendly, professional, caring and hard working staff and management. The ambience within the property and the views from many of it's parts are beautiful
Raviv, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely stay! I saw Muong Hoa valley from my room and along the road in Jade Hill. Great decoration and nice staff too
1-night trip with friends
Verified Expedia guest review

4/10 Fair

The views were absolutely stunning, overlooking the valley below was a truly wonderful sight. The resort is only partly constructed though and noisy building work started before 7am every day. The road between reception and the room was so filthy our clothes were marked with mud and cement on nearly every trip between the two.
7-night romance trip
Verified Expedia guest review

4/10 Fair

Don’t stay here
Chose the sapa jade hill from recommendation of a Friend. Was told can have a padi field view in the room. The resort also looked great on the website. What a mistake ! The resort is so far from town and no amenities at all. Difficult to even get food. There is also no padi fields in sight. The buggy that’s supposed to pick us to and from our room can take a Long time to come. Sometimes you have to call them a few times before they send the buggy. We were 40 mins late for our dinner appointment Because the buggy didn’t come. The daily afternoon mist that last till the next morning makes things much worse. You cannot see beyond your outstretched hands. It’s so dangerous driving in and out of the resort. Our driver got lost on few occasions even after 2 days I don’t blame him because you simply cannot see the roads at all. I am surprised we didn’t get into any accidents. Wanted to see the infinity pool that looked so gorgeous on the website but the staff told us it’s not completed yet. He even Had the audacity to tell us to come back next month when it MAY be completed. I doubt that it would be. Wanted to take the horse rides but the staff said it was cancelled because the current horse (singular) is too young. Anyway got to see and pat the pony and told some photos.
bit hwa, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Better to eat in Sa Pa
The accommodations looked nice but the walls are so thin you can hear the neighbors in the loft either side. The food in the resort restaurant wasn't worth the price paid. We tried different foods both vietnamese and western and both were disappointing (my wife is vietnamese, i am western). The food in the town was mutch better, i suggest eating in Sa Pa town where the food is a quarter of the price and far better quality.
Aaron, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Van An, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

No thing to complain. Our trip was very smooth from the start. We had good sleep and wonderful local food without going out of the resort. The scenery view is signature of Sapa. We only went to the town for shopping souvenirs, otherwise would happily stay in the resort for the whole time
1-night family trip
Verified Expedia guest review

6/10 Good

자연과 하나되어 힐링함.. 하지만 가성비는 어디
장점 1. 전망 - 힐링이 필요하신분 적극 추천드립니다. 자연속에 동화된느낌.. 2. 독채 - 방갈로 형태라 더욱더 여유로움을 즐길 수 있습니다. 욕조에 뜨거운물에 몸을 담구고 밖을 봤을때의 경험은 정말 최고. 3. 친절 - 전반적으로 친절합니다. 뭐 가격이 쌔니깐 당연하겠지요.. 단점 1. 전망이 좋은데 역시 좋은곳은 개발이 들어가겠지요 바로 옆 밑 앞 뒤 전부 호텔 짓느라 낮에는 시끄럽습니다. (이건 사파 전지역 공통임...) 2. 현재 호텔들이 밀집된 곳에서 떨어진 곳이라 비포장 도로입니다. 시내 까지 이동하기 굉장히 어려워요.. 3. 가격.. - 방내부만 봤을때는 좁은 모텔방 느낌입니다. 물론 가구나 분위기는 천지차이지만. 그럼에도 20만원 가까운 가격은
Yong Hwan, 1-night romance trip
Verified Hotels.com guest review