Profolio Straits Quay

Photo gallery for Profolio Straits Quay

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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Profolio Straits Quay

Profolio Straits Quay

3.5 star property
3.5-star hotel in George Town with outdoor pool and bar/lounge

7.8/10 Good

37 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
The price is CA $68
Price available on 08/22/2022
Map
3H-1-2, Straits Quay, Jalan Seri Tanjung Pinang, George Town, Penang, 10470
Main amenities
  • Daily housekeeping
  • 15 restaurants and bar/lounge
  • Outdoor pool
  • Outdoor tennis court
  • Fitness center
  • Children's pool
  • 5 coffee shops/cafes
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Convenience store
For families
  • Children's pool
  • Kitchenette
  • Private spa tub
  • Second bathroom
  • Separate bathtub and shower
  • Separate dining area
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • Gurney Drive - 6 min drive
  • KOMTAR - 18 min drive
  • Penang Hill - 30 min drive
  • ESCAPE Adventureplay - 29 min drive
  • Queensbay Mall - 35 min drive

Getting around

  • Penang Intl. Airport (PEN) - 43 min drive
  • Penang Sentral - 47 min drive
  • Sungai Petani Station - 49 min drive
  • Airport shuttle (surcharge)

About this property

Profolio Straits Quay

Profolio Straits Quay offers an airport shuttle (available on request) for MYR 60 per vehicle one-way. Guests can indulge in massages, then grab a bite to eat at one of the 15 restaurants. There's an outdoor pool and a bar/lounge, and in-room conveniences include washing machines and refrigerators. Fellow travelers say good things about the pool and comfortable beds.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-in and check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 9 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests must contact the property for check-in information
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle from 6:00 AM to midnight*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 15 restaurants
  • 5 coffee shops
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Grocery/convenience store

What to do

  • Shopping

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Bicycle rentals

Facilities

  • Built in 2010
  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Outdoor tennis court

Accessibility

  • Elevator

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)
  • Washing machine

Sleep well

  • Bed sheets provided

What to enjoy

  • Private spa tub
  • Balcony
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Oven
  • Toaster oven
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Cash deposit: MYR 200.0 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 60 per vehicle (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

This property accepts credit cards.

Also known as

Profolio Straits Quay Apartment
Apartment Profolio Straits Quay
Profolio Straits Quay Apartment George Town
Profolio Straits Quay George Town
Apartment Profolio Straits Quay George Town
George Town Profolio Straits Quay Apartment
Profolio Straits Quay
Profolio Straits Quay Hotel
Profolio Straits Quay George Town
Profolio Straits Quay Hotel George Town

Frequently asked questions

Does Profolio Straits Quay offer free cancellation for a full refund?
Yes, Profolio Straits Quay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Profolio Straits Quay?
As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at Profolio Straits Quay on 22 Aug 2022 start from CA $68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Profolio Straits Quay?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Profolio Straits Quay?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Profolio Straits Quay?
Sorry, pets aren't allowed.
Is parking offered on site at Profolio Straits Quay?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Profolio Straits Quay?
Yes, an airport shuttle is available from 6:00 AM to midnight on request. The charge is MYR 60 per vehicle one-way.
What are the check-in and check-out times at Profolio Straits Quay?
You can check in starting at 3 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Profolio Straits Quay and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near Profolio Straits Quay?
Yes, there are 15 onsite restaurants. Nearby restaurants include Real Food Penang (15-min walk), Winter Warmers (2.2 mi), and The Little Nyonya Cuisine (2.2 mi).
Does Profolio Straits Quay have rooms with private spa tubs?
Yes, each room has a private spa tub.
Does Profolio Straits Quay have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, an oven, and a refrigerator.
Does Profolio Straits Quay have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Profolio Straits Quay like?
Profolio Straits Quay is a short 2-minute walk from Straits Quay Mall and 17 minutes' walk from Penang Avatar Secret Garden.

Overall score and ratings

7.8

Good

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Choy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ahmad Shahrulnizam, 1-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leong Sze, 3-night family trip
Verified Hotels.com guest review

6/10 Good

10-night trip
Verified Expedia guest review

10/10 Exceptional

Muhamad Hafiz, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Still got some rubbish and stuffs didnt finish cleaning up, apparently some closets still got owner stuff in it.
1-night family trip
Verified Expedia guest review

2/10 Poor

4-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Profolio Suite
The first day we had no hot water. The main bathroom was repaired on the second day but the en-suite took several days before we could use it. The TV uses an Android box that had no instructions. 327 channels but no guide and the box had to be reset about 3 times each night. Until we got the manager up we could not see anything but a black screen. A guide to the TV, oven and other items in the room would be useful. Ken the manager was approachable, friendly and helpful but often was off site. The room was comfortable if not a little dated in furniture. The bathrooms (when we could use them) were very up market and luxurious and definitely the highlight of the room. Mattress as is usual in SE Asia was like a rock. Fridge was a good size and very cold but noisy. Microwave is very basic. Oven and hot plates worked ok but took some experimenting without instructions. The air con and fans were very efficient. Second TV in the en-suite was useless. Room is serviced 3 times a week and the washing machine supplied is fine and the balcony was adequate to dry clothes.
William, 12-night romance trip
Verified Hotels.com guest review