Maya Tulum by G Hotels
3.5-star beachfront hotel with spa, near Tulum Beach
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Maya Tulum by G Hotels
Photo gallery for Maya Tulum by G Hotels
Overview of Maya Tulum by G Hotels
7.6 out of 10 Good
7.6/10 Good
Property highlights
- Pool
- Spa
- Pet-friendly
- Free parking
- Restaurant
- Air conditioning
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780
Main amenities
- Daily housekeeping
- On the beach
- Restaurant and bar/lounge
- Full-service spa
- Outdoor pool
- Breakfast available
- Massage/treatment rooms
- Meeting rooms
- Terrace
- 24-hour front desk
- Coffee/tea in a common area
- Air conditioning
Feel at home
- Children stay free
- Garden
- Terrace
- Daily housekeeping
- Espresso maker
- Blackout drapes/curtains
Room options
View all photos for Ocean View King
Ocean View King
View all photos for Suite Oceanfront Two Double Beds
Suite Oceanfront Two Double Beds
View all photos for Oceanfront King Bed Minipool
Oceanfront King Bed Minipool
View all photos for Jungle View Two Double Beds
Jungle View Two Double Beds
View all photos for Ocean View Two Double Beds
Ocean View Two Double Beds
View all photos for Suite King Oceanfront Minipool Jacuzzi
Suite King Oceanfront Minipool Jacuzzi
View all photos for Oceanfront Two Double Beds Minipool
Oceanfront Two Double Beds Minipool
View all photos for Jungle View King Bed Minipool
Jungle View King Bed Minipool
View all photos for Mayan Villa House
Mayan Villa House
View all photos for Suite Jungle View Two Double Beds
Suite Jungle View Two Double Beds
View all photos for Oceanfront King Bed
Oceanfront King Bed
View all photos for Jungle View King
Jungle View King
About this area
What's nearby
- On the beach
- Tulum Beach - 2 min walk
- Tulum National Park - 3 min drive
- Las Palmas Public Beach - 10 min drive
- Playa Paraiso - 12 min drive
- Sian Ka'an Biosphere Reserve - 6 min drive
- Tulum Mayan Ruins - 12 min drive
- Gran Cenote - 10 min drive
- Soliman Bay - 30 min drive
- Xel-Há Park - 20 min drive
- Dos Ojos Cenote - 27 min drive
Getting around
Restaurants
- Coco Tulum Beach Bar - 10 min walk
- Posada Margherita - 7 min walk
- Puro Corazon - 11 min walk
- El Tabano - 4 min walk
- Charly's Vegan Tacos - 16 min walk
About this property
Maya Tulum by G Hotels
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.
At a glance
Hotel size
- 51 rooms
- Arranged over 1 level
Arriving/Leaving
- Check-in time from 3 PM - anytime
- Minimum check-in age: 18
- Check-out time is 11:00 AM
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
- Specific rooms only, restrictions apply*
- Pets must be supervised
- Food and water bowls available
Parking
- Free secured, uncovered onsite self parking
- Onsite parking limited
Other information
- Designated smoking areas (fines apply)
Property amenities
Food and drink
- Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
- Restaurant
- Bar/lounge
- Coffee/tea in a common area
Traveling with children
- Children stay free (see details)
What to do
- On the beach
- Yoga classes
- Free use of nearby fitness center
Working away
- Meeting room
- Computer station
- Coworking spaces
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- 51 buildings/towers
- Built in 1986
- Safe-deposit box at front desk
- Garden
- Terrace
- An outdoor pool
- Designer stores on site
- Full-service spa
- Massage/treatment rooms
Accessibility
- Smooth flooring in room
Room amenities
Home comfort
- Air conditioning
- Ceiling fan
- Minibar
- Espresso maker
- Iron/ironing board (on request)
Sleep well
- Blackout drapes/curtains
- Premium bedding
Freshen up
- Rainfall showerhead
- Shower only
- Free toiletries
- Hair dryer
- Towels
Stay connected
- WiFi
More
- Daily housekeeping
- In-room safe
- Mobile key entry
Special features
Spa
Maya Tulum Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- Resort fee: USD 15 per accommodation, per night
- Resort fee inclusions:
- Beach access
- Beach loungers
- Beach towels
- Concierge service
- Housekeeping
- In-room bottled water
- In-room safe
- Internet access (may be limited)
- Pool access
Optional extras
- Cooked-to-order breakfast is offered for an extra charge of approximately USD 20–40 for adults, and USD 20–40 for children
Pets
- Pet deposit: USD 500 per stay
- Pets are allowed for an extra charge of USD 50 per pet, per night
Pool, spa, & gym (if applicable)
- Pool access available from 8:00 AM to 7:00 PM
- Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
- Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Maya Tulum
Maya Tulum Retreat And Resort
Maya Tulum Retreat Resort
Maya Tulum Retreat Hotel
Maya Tulum Resort Wellness Retreat
Maya Resort Wellness Retreat
Maya Tulum Wellness Retreat
Maya Wellness Retreat
Maya Tulum by G Hotels Hotel
Maya Tulum by G Hotels Tulum
Maya Tulum by G Hotels Hotel Tulum
Maya Tulum Resort Wellness Retreat
Frequently asked questions
Reviews
7.6
Good
8.2/10
Cleanliness