Guests
All properties in Cardiff, Wales, United Kingdom

Austins Self Service Guest House, Cardiff

City-center guesthouse in Cardiff

  • Free WiFi
From
$72 CAD

Image gallery

  • Standard Single Room, Shared Bathroom - Guest Room
  • Standard Single Room, Shared Bathroom - Guest Room
  • Twin Room, Shared Bathroom - Bathroom
  • Superior Twin Room, Refrigerator & Microwave (Ensuite) - Bathroom
  • Standard Single Room, Shared Bathroom - Guest Room
Standard Single Room, Shared Bathroom - Guest Room. Image 1 of 36
1 / 36Standard Single Room, Shared Bathroom - Guest Room
11 Coldstream Terrace, Cardiff, CF11 6LJ, Wales, United Kingdom
8.6.Fabulous.
  • Got to Cardiff early and were able to leave our luggage at Anchorage house. They brought…

    Sep. 24, 2019

  • A clean, updated facility which is no-frills but had everything I needed and which was…

    May 19, 2019

See all 119 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Quiet
Safe
Shopping
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 20 smoke-free guestrooms
  • Daily housekeeping
  • Luggage storage
  • Free WiFi

Feel at home

  • Television
  • Free toiletries
  • Daily housekeeping
  • Coffee/tea maker
  • Digital TV service
  • Flat-panel TV

What’s around

  • In Riverside
  • Sophia Gardens - 6 min walk
  • Principality Stadium - 7 min walk
  • Cardiff Castle - 7 min walk
  • Cardiff Market - 9 min walk
  • Queen Arcade - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Twin Room, Ensuite
  • Economy Single Room, 1 Single Bed, Shared Bathroom
  • Standard Single Room, Shared Bathroom
  • Economy Double Room, Shared Bathroom
  • Double Room, Ensuite
  • Twin Room, Shared Bathroom
  • Superior Double Room, Refrigerator & Microwave
  • Superior Twin Room, Refrigerator & Microwave (Ensuite)
  • Family Suite, 2 Bedrooms
  • Studio
  • Studio

What’s around

Landmarks

  • In Riverside
  • Sophia Gardens - 6 min walk
  • Principality Stadium - 7 min walk
  • Cardiff Castle - 7 min walk
  • Cardiff Market - 9 min walk
  • Queen Arcade - 9 min walk
  • St. David's Hall - 10 min walk
  • St. John the Baptist Church - 10 min walk
  • St. David's - 10 min walk
  • Swalec Stadium - 11 min walk
  • Bute Park - 11 min walk

Getting around

  • Cardiff International Airport (CWL) - 19 min drive
  • Bristol International Airport (BRS) - 60 min drive
  • Cardiff (CFW-Cardiff Train Station) - 9 min walk
  • Cardiff Central Station - 10 min walk
  • Cardiff Queen Street Station - 16 min walk
map
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11 Coldstream Terrace, Cardiff, CF11 6LJ, Wales, United Kingdom

At a glance

Size

  • 20 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 10 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

There is no front desk at this property. Guests will receive an email with check-in instructions and an access code prior to arrival. Guests can access their accommodation through a private entrance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 10 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Offsite parking nearby (GBP 9.60 per day)

Other information

  • Smoke-free property
  • No alcohol served onsite
*See fees and policies for additional details or extra charges

At the property

Services

  • Luggage storage

Facilities

  • Number of buildings/towers - 2

Languages Spoken

  • English
  • Polish
  • Spanish
  • Turkish
  • Welsh

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Free toiletries

Be entertained

  • Flat-screen TV
  • Digital TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Parking is available nearby and costs GBP 9.60 per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Austins Hotel Cardiff
  • Austins Self Service House Ca
  • Austins Self Service Cardiff
  • Austins Self Service Guest House Cardiff
  • Austins Self Service Guest House Guesthouse
  • Austins Self Service Guest House Guesthouse Cardiff
  • Austins Cardiff
  • Austins Guesthouse House Cardiff
  • Austins Guesthouse House
  • Austins Guesthouse Cardiff
  • Austins Guesthouse Cardiff Wales
  • Austins Self Service Guest House Guesthouse Cardiff
  • Austins Self Service Guest House Guesthouse
  • Austins Self Service Guest House Cardiff

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Austins Self Service Guest House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Austins Self Service Guest House.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is 10 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Pettigrew Tea Rooms (3-min walk), Revolution (6-min walk), and Restaurant Minuet (7-min walk).
8.6.Fabulous.
  • 8.0.Very Good

    Close to down town. Easy to get around. Close to castle.

    2 night romance trip, May 10, 2019

    Verified Expedia guest review

  • 6.0.Good

    Faulty shower

    We came to our first guest room and the shower door had completely fallen off and tried to ask cleaners for help but they weren’t much help. So had to call the number your given on the email they came and tried to fix it but it came off so after a few calls back and fourth they did move us rooms and after that it was really good

    2 night trip with friends, Sep. 24, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Terrible wifi, uncomfortable bed

    Check in was easy. Good location close to center, sophia gardens coach station, motorpoint arena. Small but comfortable room. Appeared clean but then i saw the spider web on the ceiling Terrible wifi, most of the time it would not connect and when it did, the service was terrible. I had to sit on the staircase outside my room to have a decent wifi connection. And the shower machine was probably broken? I had to shower with boiling hot water The bed was terribly uncomfortable, at least for me. I could not sleep at all.

    Alisia, 2 night trip, Sep. 21, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    When I’ve moved the side table looking for a outlet to charge my phone , I saw an empty packet of crisp. Carpet is dirty. The only toiletries in there was a bottle of shower gel. The temperature gauge of the water is broken and we shower with hot water for the two nights of our stay.

    Bernardino, 2 night trip, Jul. 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Noisy other guests

    Very clean, comfortable guest house. However, the major problem was handful of other guests. First, a gay party above my head made me to immediately change the room, for the one situated beneath somebody who was snorring like a dragon and moving furniture from an early morning. What you could do is to install eg. visible signs with rules: "no jumping on stairs" "quiet after 22:00" "no smoking marijuana inside" "parties outside". Quality of sleep was bad.

    Anna, 2 night business trip, Jul. 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Always a great stay , staff are very welcoming and will look after any need you may have , when in Cardiff this is where I stay

    2 night trip, Jun. 23, 2021

    Verified Expedia guest review

  • 6.0.Good

    Excellent Location. Good price. Great Kitchen. I returned because of everything they had 2 years ago but this time the room was a but run down. A sporadic digital TV connection, Poor Internet connection and if working, was very slow. Poor flushing toilet. Shower door track disengaged, Unable to adjust shower faucet, only very hot. Desk lamp light not working although, I still enjoyed my stay. Would come back again. Please fix the issues mentioned and you will have an excellent place.

    2 night trip, Jun. 20, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Wouldve been nice if there was a microwave and hot plates.

    2 night trip with friends, May 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    4 stars.

    It was a cosy and lovely room with the absolute basic amenities (but no communal areas which is expected in a guest house). Took a really long time for the room to warm up but once it had it was lovely. The bed was very creaky and uncomfortable and my room only had blinds, no curtains so it was too light to sleep. Other than this, the room was nice but basic, the tea and coffee making facilities were really good and the ensuite was in a nice condition - other than the constant noise from either the tank or the pipes or whatever made it. The guesthouse is in decent range of the town and if you're looking for a very basic stay for a short period of a night or two then it'd do. You do get what you pay for though!

    1 night trip, Nov. 15, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    The location is perfect. It would have been nice if the shared toilet/bathroom is cleaned everyday since the smell of urine is so strong. My room was located at the lower ground floor and I can hear all the footsteps, doors opening and banging and the guests upstairs talking. Nevertheless, the location is perfect if you dont mind the cons I mentioned.

    3 night trip, Aug. 10, 2020

    Verified Expedia guest review

See all 119 reviews