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Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur

Photo gallery for Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur

Outdoor pool
40-inch flat-screen TV with satellite channels, TV
40-inch flat-screen TV with satellite channels, TV
40-inch flat-screen TV with satellite channels, TV
Studio Queen Room @ Residences | In-room safe, blackout drapes, iron/ironing board, free WiFi

Overview of Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur

Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur

4.0 star property
4-star aparthotel with outdoor pool, near Pavilion Kuala Lumpur

7.8/10 Good

134 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
Map
172, Jalan Imbi, Kuala Lumpur, 55100
Main amenities
  • 52 smoke-free apartments
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
Feel at home
  • Children's pool
  • Kitchenette
  • Separate dining area
  • Television
  • Washer/dryer
  • Coffee/tea maker

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About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 4 min walk
  • Berjaya Times Square - 10 min walk
  • KLCC Park - 15 min walk
  • Suria KLCC Shopping Centre - 19 min walk
  • Petronas Twin Towers - 22 min walk
  • Kuala Lumpur Tower - 10 min drive
  • Petaling Street - 13 min drive
  • Merdeka Square - 12 min drive
  • Kuala Lumpur Sentral - 10 min drive
  • World Trade Centre Kuala Lumpur - 18 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive
  • Kuala Lumpur International Airport (KUL) - 51 min drive
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 5 min drive
  • Bukit Bintang Station - 9 min walk
  • Imbi Station - 12 min walk
  • Raja Chulan Station - 13 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Qba Latin Bar & Grill - 3 min walk
  • Restoran Win Heng Seng - 3 min walk
  • Suki-Ya - 4 min walk
  • Hokkaido Ramen Santouka - 4 min walk
  • TWG Tea Salon & Boutique - 4 min walk

About this property

Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur

Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur offers an airport shuttle and a great location, putting you within a 15-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Checkers Cafe, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a fitness center are other highlights, and apartments offer conveniences like kitchenettes and washers/dryers. The pool and comfortable beds get great marks from fellow travelers. Public transportation is just a short walk: Bukit Bintang Station is 9 minutes and Imbi Station is 12 minutes.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to Dorsett Kuala Lumpur
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Secured valet parking on site (MYR 30.00 per day)
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Family friendly

  • Children's pool

Restaurants on site

  • Checkers Cafe
  • Windows Lounge

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 42.3 for adults and MYR 22.15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Hair dryer
  • Shampoo
  • Free toiletries
  • Toilet paper
  • Slippers
  • Soap
  • Towels provided

Living spaces

  • Dining room

Entertainment

  • 40-inch flat-screen TV with satellite service

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Blackout drapes/curtains
  • Safe at front desk
  • Free newspapers (lobby)
  • 24-hour front desk
  • Porter/bellhop

Location highlights

  • In the shopping district
  • Near outlet shopping

Things to do

  • Fitness center

Safety features

  • Fire extinguisher
  • Smoke detector

General

  • 52 rooms

Special features

Dining

Checkers Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Windows Lounge - This lobby lounge specializes in local and international cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 42.3 for adults and MYR 22.15 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Parking

  • Secured valet parking costs MYR 30.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Dorsett Residences Bukit Bintang Dorsett Kuala Lumpur Aparthotel
Dorsett Residences Bukit Bintang Dorsett Kuala Lumpur Aparthotel
Dorsett Residences Dorsett Aparthotel
Dorsett Residences Bukit Bintang Dorsett Kuala Lumpur
Dorsett Residences Dorsett
Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur
Dorsett Residences Dorsett

Frequently asked questions

Does Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur offer free cancellation for a full refund?
Yes, Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur?
Yes. Valet parking costs MYR 30.00 per day.
Is airport shuttle service offered by Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur and nearby?
Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur has an outdoor pool and a fitness center.
Are there restaurants at or near Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur?
Yes, Checkers Cafe offers international cuisine. Nearby restaurants include Suki-Ya (4-min walk), Hokkaido Ramen Santouka (4-min walk), and TWG Tea Salon & Boutique (4-min walk).
Does Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
What's the area around Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur like?
Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur is a short 9-minute walk from Bukit Bintang Station and 4 minutes' walk from Pavilion Kuala Lumpur. Travelers say the local area is good for shopping and very quiet.

Overall score and ratings

7.8

Good

8.1/10

Cleanliness

7.9/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8/10 Very good

Amna, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Irsyaduddin, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Not for the anti-roaches
Came to the room and was greeted with 3 baby roaches at the kitchenette. Unfortunately, didnt read the reviews before coming as a relative put word that the place was fine during their stay. Baby roaches just keep appearing after some point. You can tell the furnitures were not properly maintained as there were stains on the sofa, bedsheets and towels. Meanwhile the shower, while you put it to hot, the water keep changing from hot>cold>hot>all the way cold.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location in Bukit Bintang area yet quiet for a good night sleep with noise insulation. Overall great facility with only some minor improvement area. You need to request additional towels for swimming if you require them.
Yee, 3-night family trip
Verified Expedia guest review

2/10 Poor

Service is poor. No response No towels in the bathroom. Have to request many times before sending towels to the room. Patches of tissue paper found inside the fold towels. It’s so unhygienic Cockroaches everywhere in the apartment
Po-Yoke Vivien, 2-night family trip
Verified Expedia guest review

2/10 Poor

Boh Soon, 1-night trip
Verified Hotels.com guest review

4/10 Fair

What did i like? Dorsett Residences - great view from the infinity pool and its on the 30th floor with .unit wasfantastic although i think in 2022, you should already have a smart tv with Netflix. What i didnt like? Upon arrival my unit was not ready this was post 3pm. Then they wanted to so call upgrade me to the hotel which i agreed to. The Dorsett Hotel room is pretty run down. Spotted a roach in the room then immediately asked if my initial unit that i booked is ready or not but they unfortunately said itll be ready the next day only. Asked for a wine glass and the guy who answered my call just said that it is ramadan time and our staffs are busy handling a buka puasa event. Upon stressing on how can you say that to an in house guest then he mentioned will try to get someone to provide the glass. Wanted to order dinner and he mentioned our restaurants are only for buka puasa reservations which need to reserve earlier. This was not mentioned on the site. Best part he did not even apologize for the inconvenience caused. The pool at the hotel was also closed for maintenance The Dorsett Residences is 10x better than the hotel. Although they need to do something about the smell that always comes out from the toilet room. Guards are pretty unwelcoming as well. One of the days from my stay i went out late night and came back to know the parking was full. Upon asking where else to park then he just dont know go and ask the reception which then i had to park the car at an
loginee, 1-night trip
Verified Expedia guest review

2/10 Poor

Disappointment & Disaster Guaranteed
It was a disaster from the moment we enter the property: - Despite standard Check-In time at 3pm, the room was not ready until 5pm. We were asked to wait at lobby. - The lobby was hot and like without air-conditioning system. The hotel use fan to blow and hot air was circulated as the lobby main entrance were wide opened. - Apartment door and door lock malfunction. First, the door lock was malfunction when we checked in. Coincidently a house-keeper passed by and she used her key to force open for us. Then we found the door was stuck and hard to open & close. It needs very strong push (or kicks sometimes) to force open and close it as it was stuck with the door frame somehow. Found some break-in marks on the door and the housekeeper promised to send maintenance for immediate repairs. Unfortunately, never turn up at all after many hours. - When we tried to contact the receptionist for the door repair using the apartment's phone, nobody pick up the call after more than 10 trials. Can't imagine if emergency occurred. - Extremely limited car park space and you'll probably don't get a car park at most of the time. Yet, you'll still need to pay for it, not free parking. The security guard can't speak English or Malay well, communication breakdown. - Both receptionist and maintenance promised to repair the door or change room but never happen. - Shower gel canister at toilet was empty and not refill the next day. - Limited choice on breakfast buffet menu. & more...
Malfunction Apartment Door - Door lock was not functioning well and the door stuck with the door frame, hard to open or close. Serious security issue and nobody take any action after so many complaints.
Make your call to receptionist and nobody pick up the call after more than 10 trials at different time.
You can only push the RED button to call... in case of emergency, and your call will never picked up, GOOD LUCK!
Hot lobby and receptionist counter... fan blowing hot air and keep you in sauna condition.
MICHAEL, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Noisy and unclean. Few kitchen and bathroom amenities
Peter, 3-night family trip
Verified Expedia guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review