Room was close to my conference and to many amenities in Downtown Ottawa. Very convenient. However, the area is also a little sketchy, with a few homeless shelters and many people walking around aimlessly. Not for the faint of heart.
The room itself was pretty clean, although I found hair in a couple of areas of the bathroom and I hate that.
Some bottled water in the fridge would have been nice.
Netflix was available, but very few TV channels. This was frustrating. Also, no TV in the bedroom.
The pillows were marginally acceptable, but the bed itself was okay. The suite is quite bright and the seamless check in and out process was great.
I used the gym and it was adequate for what I needed.
I didn't use the kitchen, but it appeared to be well stocked although I suspect some of the condiments and other supplies are carried over from previous guest. This in of itself is unsanitary.
I like the iron. Good weight and efficient, however the ironing board was flimsy, not very high and narrow.