Garza Blanca Cancún - All Inclusive

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On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
7 outdoor pools, pool umbrellas, sun loungers

Overview of Garza Blanca Cancún - All Inclusive

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Garza Blanca Cancún - All Inclusive

5.0 star property
Beachfront property in Punta Sam with free water park and spa

9.0/10 Superb

101 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Carretera Punta Sam Km 5.2 Manzana 9, Lote 3 SM 2, Zona Continental de Isla, Punta Sam, QROO, 77400
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 7 outdoor pools and 3 spa tubs
  • Free water park
  • Health club
  • Free beach cabanas
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar
Feel at home
  • Separate bathtub and shower
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Playa Mujeres Golf Club - 9 min drive
  • Ultramar Ferry Puerto Juárez - 13 min drive
  • Cancun Mall - 16 min drive
  • Norte Beach - 80 min drive
  • Puerto Cancun Marina Town Center - 16 min drive
  • Plaza Las Americas - 16 min drive
  • Dubai Palace Casino - 20 min drive
  • Playa Tortugas - 21 min drive
  • Langosta Beach - 23 min drive
  • Tortuga Beach - 25 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive
  • Airport shuttle (surcharge)

About this property

Garza Blanca Cancún - All Inclusive

At Garza Blanca Cancún - All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll have access to onsite beach volleyball. There's plenty of fun with the 7 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body treatments. Blanca Blue, one of 4 restaurants, serves dinner. Other highlights at this luxurious property include 2 bars/lounges, a beach bar, and a health club.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service

Water activities

Snorkeling

Land activities

Fitness facilities
Spa facilities
Independently operated tours
Kids club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
Property requires that all guests receive on-site PCR COVID-19 testing (USD 100 per person, per stay); reservations required for on-site testing
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
This information is provided by our partners.

At a glance

Hotel size

  • 452 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • This property offers health screenings for COVID-19. Guests should contact the property upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site
  • Onsite carport and garage

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free water park access
  • Grocery/convenience store

What to do

  • On the beach
  • Beach yoga
  • Beach volleyball
  • Shopping
  • Bicycle rentals nearby
  • Jet skiing nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Communal living room
  • Health club
  • 7 outdoor pools
  • Free water park
  • Shopping mall on site
  • Full-service spa
  • 3 spa tubs

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Accessible bathtub
  • Wheelchair-width doorways

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station

Home comfort

  • Air conditioning
  • Bathrobes

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Separate bathtub and shower
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service

Water activities

Snorkeling

Land activities

Fitness facilities
Spa facilities
Independently operated tours
Kids club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Theme parties

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

Blanca Blue - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Food Truck - This seafood restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Snack - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Bocados - This restaurant serves dinner only. Open daily.
Hiroshi - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.5 per person, per night
  • COVID-19 testing fee (PCR screening): USD 100 per person, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (roundtrip, maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property requires that all guests receive on-site PCR COVID-19 testing (USD 100 per person, per stay); reservations required for on-site testing.

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Long-term renters welcome.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres
Garza Blanca Cancún
Garza Blanca Cancún All Inclusive
Villa Del Palmar Cancun Beach Resort Spa
Garza Blanca Cancún - All Inclusive Punta Sam
Villa Del Palmar All Inclusive Contemporary Splendor
Garza Blanca Cancún - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

9.0

Superb

9.7/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

LOVED it! Would stay again
Amazing stay! Family vacation with 2 kids age 12 & 9. We had the 2 bedroom suite and it was perfect. Accommodations were spacious, clean, and comfortable. Full kitchen and in room washer/dryer made the week stay feel like home. The pools were beautiful and well maintained. Plenty of pool lounge chairs and umbrellas and great poolside service. Cocktails were amazing especially the pool bar. Food was excellent! You have full access to the neighboring hotel's amenities. Recommend trying to reserve some dinner reservations prior to your arrival. We have been to several results in Cancun and this was by far the best in quality and variety. The staff go the extra mile to make the stay special. Only negative is the beach. If you are looking for ocean waves and long white sandy beaches, this isn't the hotel for you. The beach is small and they are constantly removing seaweed from the shoreline. We took a day excursion to Isla Mujeres and LOVED it. The ferry docks very close to the hotel. The beaches on the island are gorgeous and with a fun island life vibe.
Dianna, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service, hotel it’s so luxury. Reservamos guiados por el mapa de sargazo y desgraciadamente no es correcto la playa estaba con sargazo imposible nadar en el mar :-(
Aricela, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yahima, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lia, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Had a fantastic weekend getaway here with my fiance, highly recommended! The staff were phenomenal (especially Tomas, Edson, and Irving!) and the food was excellent. Make sure to get a reservation at Davino while you're here!
Bradley, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Anthony Sal, 6-night trip
Verified Expedia guest review

8/10 Very good

This property is new and beautiful. Staff is friendly and want to help. Food I’d excellent. One thing that we didn’t like is that you have limited area of the beech where you can walk. It is rough with many coral stones an on one side is ending at the pier which is messy. The other side is kind of wild not maintained facing private property. It isa also hard to get into the ocean because of the corals and seaweed.It is a shame because this area is protected by Isla Mujeres so the waves or not big and would be perfect for swimming.
Snezana, 8-night family trip
Verified Expedia guest review

8/10 Very good

the building and room were great and nice but there was no free WIFI we paid $17 for each day.
faegheh, 4-night family trip
Verified Expedia guest review

8/10 Very good

The service staffs are all nice. But no enough activities in the hotel, kinda of bored
Xiao Xia, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Justin Robert, 3-night trip
Verified Expedia guest review