Garza Blanca Cancún - All Inclusive

Photo gallery for Garza Blanca Cancún - All Inclusive

Primary image
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
7 outdoor pools, pool umbrellas, sun loungers

Overview of Garza Blanca Cancún - All Inclusive

VIP Access

Garza Blanca Cancún - All Inclusive

5.0 star property
Upscale beachfront property with free water park, near Mujeres Beach

9.0/10 Superb

69 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is CA $838
Price available on 07/20/2022
Map
Carretera Punta Sam Km 5.2 Manzana 9, Lote 3 SM 2, Zona Continental de Isla, Punta Sam, QROO, 77400
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 7 outdoor pools and 3 spa tubs
  • Free water park
  • Health club
  • Free beach cabanas
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar
For families
  • Separate bathtub and shower
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Mujeres Beach - 30 min walk
  • Punta Sam Ferry Terminal - 3 min drive
  • El Meco Archaeological Site - 3 min drive
  • Cancún Underwater Museum (Cancún) - 3 min drive
  • Gran Puerto Pier - 7 min drive
  • Ultramar Ferry Puerto Juárez - 7 min drive
  • Playa Mujeres Golf Club - 10 min drive
  • Garrafon Natural Reef Park - 79 min drive
  • Mercado 23 - 9 min drive
  • Cancun Mall - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive
  • Airport shuttle (surcharge)

About this property

Garza Blanca Cancún - All Inclusive

At Garza Blanca Cancún - All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be 1.6 mi (2.5 km) from Mujeres Beach. There's plenty of fun with the 7 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body treatments. Blanca Blue, one of 4 restaurants, serves dinner. Other highlights at this luxurious property include 2 bars/lounges, a beach bar, and a health club.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service

Water activities

Snorkeling

Land activities

Fitness facilities
Spa facilities
Independently operated tours
Kids club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
Property requires that all guests receive on-site PCR COVID-19 testing (USD 100 per person, per stay); reservations required for on-site testing
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
This information is provided by our partners.

At a glance

Hotel size

  • 452 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • This property offers health screenings for COVID-19. Guests should contact the property upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site
  • Onsite carport and garage

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Free water park access
  • Grocery/convenience store

What to do

  • On the beach
  • Beach yoga
  • Beach volleyball
  • Shopping
  • Bicycle rentals nearby
  • Jet skiing nearby
  • Snorkeling nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Communal living room
  • Health club
  • 7 outdoor pools
  • Free water park
  • Shopping mall on site
  • Full-service spa
  • 3 spa tubs

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Accessible bathtub
  • Wheelchair-width doorways

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station

Home comfort

  • Air conditioning
  • Bathrobes

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Separate bathtub and shower
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service

Water activities

Snorkeling

Land activities

Fitness facilities
Spa facilities
Independently operated tours
Kids club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Theme parties

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

Blanca Blue - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Food Truck - This seafood restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Snack - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Bocados - This restaurant serves dinner only. Open daily.
Hiroshi - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.5 per accommodation, per night
  • COVID-19 testing fee (PCR screening): USD 100 per person, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (roundtrip, Maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property requires that all guests receive on-site PCR COVID-19 testing (USD 100 per person, per stay); reservations required for on-site testing.

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Long-term renters welcome.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres
Garza Blanca Cancún
Garza Blanca Cancún All Inclusive
Villa Del Palmar Cancun Beach Resort Spa
Garza Blanca Cancún - All Inclusive Punta Sam
Villa Del Palmar All Inclusive Contemporary Splendor
Garza Blanca Cancún - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

9.0

Superb

9.6/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Yahima, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Had a fantastic weekend getaway here with my fiance, highly recommended! The staff were phenomenal (especially Tomas, Edson, and Irving!) and the food was excellent. Make sure to get a reservation at Davino while you're here!
Bradley, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place all food options good clean need more English stations and bars should stay open past 11 pm but other than that ever Great
Darrin Allen, 4-night romance trip
Verified Expedia guest review

6/10 Good

This hotel is still under construction. Definitely not a five star services. The beach is full of rocks and seaweed, Impossible to swim. The hotel is understaffed, Drinks are watered down, I couldnt tell the difference between my frozen margarita or my kids virgin one. Room services takes at least an hour. There is literally nothing to do around, you must take a cab and ride at least 15min to get anywhere. I told the front desk about my room being noisy, there is nothing they did about it for the whole week i was there. Food was generally good. For breakfast its buffet only. Long story short, this is not a five star experience.
Arbi, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful brand new high-end resort. We loved: 1) First class dining, especially Hiroshi and Bocandos. Very glad we got all inclusive so we could try lots of dishes. Also enjoyed beach front dining at the food truck. 2) Accommodations are luxurious and modern. We got a 1 BR suite which had a full kitchen and laundry. My kids were obsessed with the automated toilet. Enjoyed the huge balcony. 3) Beautiful multi level pool area with lots of seating. Very attentive pool-side servers who keep drinks and food constantly flowing. :) 4) All staff very pleasant and seem well trained and happy. Some things could have been better: 1) Beach was full of seaweed and also too windy to relax and swim. Nice white sand though. They won’t allow water sports if there is any wind at all which meant we couldn’t do them most of the time we were there. 2) Housekeeping did not provide bedding for the sofa bed and once we finally got it, took it all away when they came to clean the room. So had to ask for it again…we became reluctant to let housekeeping come back again. They also never take away the room service dishes even after calling 2-3 times. This happened twice. That said, loved being able to dine in the room or on the balcony. 3) Construction next door for a new sister resort as well as in the front of the resort. Not too noisy or dusty most of the time, but something to be aware of. 4) Must go next door for programs. Overall would definitely recommend!
Mei, 7-night family trip
Verified Expedia guest review

8/10 Very good

Nice & heated swimming pools, perfect Italian restaurant
vaclav, 5-night family trip
Verified Orbitz guest review

6/10 Good

Pros: New property means things are still shiny. Construction is present but did not feel like too much of a hassle for us. Family-friendly property. Kids Club located on adjacent Villa Palmar property kept kids occupied for an hour here or there (Ages 7 & 5). Heated pools. Good variety of pools for kids and family. Heated toilet seats everywhere on the property - amazing! Rooftop area (adults only) will be gorgeous when complete. Balconies in rooms are beautiful and come with a hammock - make sure to book oceanview (the streetviews would be disappointing) Cons: Biggest con of the whole trip and frankly, made the trip disappointing for us: FOOD QUALITY, or lack thereof. Very underwhelmed by quality of food at all of the restaurants between the two properties. Best were probably the breakfast buffet and steakhouse on Villa Palmar property but that is saying a lot. (Each restaurant did have a standard kids' menu). Drinks also underwhelming in terms of flavor. Difficult to get drinks at the pools or pool bars. Not enough staffing (which unfortunately is an issue everywhere right now). New property means things are still unfinished and construction is ongoing.
Shobhan, 4-night family trip
Verified Expedia guest review

4/10 Fair

Not a 5-star resort. Had to ask for our room to be cleaned on the first day, out of 5 nights we only got turn-down on the first 2 nights, they did not mop or vacuum the floors, soap was getting smaller and smaller but they never gave new soap, pool staff removed our personal belongings from the cabana to give to another family because we were gone longer than 1 hour (we left to eat lunch on the property), spa charge was incorrect and had to speak with the front desk for almost 40-minutes to get it resolved .. it’s the little things that make a resort exceptional and 5-star. Dealing with stuff like this is not what you want to experience on your vacation.
Melissa, 5-night family trip
Verified Orbitz guest review

6/10 Good

The food was amazing but the Service and wait times were bad, also the late night entertainments were bad I could do some of the tricks, the beach was rocky and covered in sea weed but overall it was good
Kyle, 4-night family trip
Verified Expedia guest review

8/10 Very good

Jacqueline, 7-night trip
Verified Expedia guest review