Hyatt Centric Gran Via Madrid in Madrid: Reviews, Deals, and Hotel Rooms on Hotels.com

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Room options

Suite, Terrace

City view
Sleeps 3
1 King Bed

Premier Room, 1 King Bed

Sleeps 2
1 King Bed

Room, 2 Twin Beds

30 sq m
Sleeps 2
2 Twin Beds

Junior Suite

40 sq m
City view
Sleeps 2
1 King Bed

Executive Suite

60 sq m
City view
Sleeps 4
1 King Bed

Room, 1 King Bed

30 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Balcony

30 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed (Gran Via View)

30 sq m
City view
Sleeps 2
1 King Bed

Family Room, Multiple Beds

Sleeps 5
1 King Bed and 2 Double Beds

Room, 1 King Bed, Terrace

30 sq m
City view
Sleeps 2
1 King Bed

Room, 2 Double Beds

35 sq m
Sleeps 3
2 Double Beds

At a glance

Hotel size

159 rooms
Arranged over 10 floors

Arriving/Leaving

Check-in time from 3:00 PM - noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

No cribs (infant beds)

Pets

Pets stay free
Service animals welcome
Food and water bowls available

Internet

Free WiFi in public areas
Free WiFi in rooms

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
2 bars/lounges
Restaurant
24-hour room service
Water dispenser

Working away

Business center
Meeting rooms
Conference space (2121 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop

Facilities

Safe-deposit box at front desk
Terrace
24-hour fitness center
Vegan dining options
Vegetarian dining options
Double-glazed windows
Water dispenser

Accessibility

Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Be entertained

55-inch TV
Satellite TV channels

Home comfort

Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board

Sleep well

Soundproofed rooms
Premium bedding

Freshen up

Private bathroom
Designer toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Phone

More

Daily housekeeping
In-room safe

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

6 Sept 2023

Great place to stay in central Madrid!

We enjoyed this property very much! It is a great location in Madrid, clean, comfortable, and the staff was friendly and helpful. After arriving on an overnight flight, we were thrilled to have our room ready early. Maria at the front desk was lovely and helpful. The room was spacious compared to some other European hotels we have stayed in. Checkout was a breeze and the staff held our luggage so we could continue to explore the city before having to catch a taxi to the airport. Olga was super helpful at that time, and we much appreciated it! We can't comment on the restaurant as we were out and about early, and all day. However we can give an enthusiastic thumbs up for all other aspects!