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Room options

Suite, Terrace

  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Gran Via View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Room, 1 King Bed, Terrace

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

At a glance

Hotel size

  • 159 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets stay free
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Water dispenser

Working away

  • Business center
  • Meeting rooms
  • Conference space (2121 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Water dispenser

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Reviews

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay in central Madrid!
We enjoyed this property very much! It is a great location in Madrid, clean, comfortable, and the staff was friendly and helpful. After arriving on an overnight flight, we were thrilled to have our room ready early. Maria at the front desk was lovely and helpful. The room was spacious compared to some other European hotels we have stayed in. Checkout was a breeze and the staff held our luggage so we could continue to explore the city before having to catch a taxi to the airport. Olga was super helpful at that time, and we much appreciated it! We can't comment on the restaurant as we were out and about early, and all day. However we can give an enthusiastic thumbs up for all other aspects!
James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

fabrice, 1-night trip
Verified Hotels.com guest review

6/10 Good

Kai Lun, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall great. Central location. Quite rooms. Clean hotel. Comfortable beds. Great bathroom with tub and shower.
AGHA, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect stay!
Everything was perfect ! Room, service, location , all perfect!!
Eduardo B, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Denny, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing, great service, courteous staff.
xiaoming, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Our family liked this hotel . Friendly staff , good service, comfortable rooms . Thank you very much. And see you soon )
Iuliia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel, clean, staff very responsive. Nice roof top. Location very good for shopping but a bit crowded street but no noise at all on the rooms
Tania, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Good memories
Babak, 3-night family trip
Verified Expedia guest review