Guests
All properties in Muhoza, Northern Province, Rwanda

Fatima Hotel, Muhoza

Family-friendly hotel in Muhoza with 3 restaurants and spa

  • Free English breakfast, free WiFi, and free parking

Image gallery

  • Courtyard
  • Courtyard
  • Pool
  • Executive Suite - Bathroom
  • Courtyard
Courtyard. Image 1 of 15
1 / 15Courtyard
80 Ruhengeri, Muhoza, 0250, NORTHERN PROVINCE, Rwanda
7.6.Good.
  • Loved the location. Breakfast was excellent. Hot water in the showers was intermittent.

    Aug. 17, 2019

  • The Hotel was a modern facility with large rooms, good showers and helpful staff. The…

    Jun. 21, 2019

See all 9 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 65 guestrooms
  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace

For families

  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Refrigerator
  • Private bathroom

What’s around

  • Heart of Muhoza
  • Cathedral of Ruhengeri - 31 min walk
  • Shyira Diocese Cathedral - 34 min walk
  • Volcanoes National Park - 9.8 mi / 15.8 km
  • Musanze Caves - 11.7 mi / 18.8 km
  • St. Francis Hospital Mutolere - 25.6 mi / 41.1 km

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Enter dates for 2 guests

Guests
  • Standard Double Room
  • Executive Suite
  • Deluxe Suite
  • Family Apartment
  • Standard Single Room
  • Presidential Suite

What’s around

Landmarks

  • Heart of Muhoza
  • Cathedral of Ruhengeri - 31 min walk
  • Shyira Diocese Cathedral - 34 min walk
  • Volcanoes National Park - 9.8 mi / 15.8 km
  • Musanze Caves - 11.7 mi / 18.8 km
  • St. Francis Hospital Mutolere - 25.6 mi / 41.1 km
  • Mgahinga Gorilla National Park - 25.9 mi / 41.7 km

Getting around

  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
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80 Ruhengeri, Muhoza, 0250, NORTHERN PROVINCE, Rwanda

At a glance

Hotel size

  • This hotel has 65 rooms

Arriving/leaving

  • Check-in time 2:00 PM-8:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Free English breakfast daily
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • French

In the room

Home comforts

  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Things to enjoy

  • Separate sitting area
  • Furnished balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Karifoke has 5 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

Dining

Onsite venue - This restaurant specializes in local cuisine and serves lunch and dinner.

Onsite venue #2 - This restaurant serves breakfast only.

Onsite venue #3 - This restaurant specializes in international cuisine and serves lunch and dinner.

Small print

Also known as

  • Fatima Hotel Ruhengeri
  • Fatima Hotel Hotel Muhoza
  • Fatima Ruhengeri
  • Fatima Hotel Hotel
  • Fatima Hotel Muhoza

Optional extras

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 30 per pet, per stay

Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one way)

Area shuttle service is offered for an extra charge

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Fatima Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • You can check in from 2:00 PM - 8:00 PM. Check-out time is noon. Contactless check-in is available.
  • Yes, there are 3 onsite restaurants, featuring local cuisine. Nearby restaurants include Superior Bar (4-min walk), LA PAILLOTTE (2 mi), and Amharo (2 mi).
  • Yes, an airport shuttle is available. The charge is USD 50 per vehicle one way.
  • Fatima Hotel has 3 bars, a spa, and an outdoor pool, as well as a fitness center, a picnic area, and a garden.
7.6.Good.
  • 10.0.Exceptional

    Walking distance to most of the cot attractions. Only 20min drive to kirigi park office and park entrance.

    1 night family trip, Jun. 16, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    This is a new property. The rooms were clean, quiet, and comfortable. Taller or larger people might feel a bit claustrophobic in the small "tube-like" showers. The views of the volcanoes were beautiful, and the hotel had a nice restaurant attached and a bar/patio area next to the pool. The location is conveniently located on the main road through town. The grounds are attractive and well maintained. The staff were friendly but did not always follow through (asked for a hair dryer and didn't get one, for example), and we had some issues getting the front desk staff to honor a prepaid reservation (this may have been caused by a staff change but it still seems like important and basic customer service).

    3 night trip, Sep. 9, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Overall very pretty. The reasons it did not get a 5 were: challenges with the water temperature for the shower and breakfast was only "ok" and not on time even though we asked night before if it could please be ready at the time they said it would be. We asked both nights but never was - which was a challenge since we had to leave the hotel early for day activities.

    Ann, 2 night trip, Aug. 9, 2018

    Verified Expedia guest review

  • 6.0.Good

    Bien mais peu de charme

    Service impeccable. Propre. Belle piscine et resto sympa. Grandes chambres. L’ensemble est neanmoins froid et aseptisé sans grand charme.

    Vincent, 1 night trip, Nov. 30, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    チェックイン時、予約した部屋が用意されておらず、案内された部屋は浴室が狭くて汚いため、1泊はワンランク下の部屋に宿泊することとなった。他の宿泊客も多くはなく、ホテルはガラガラなのに全く理解できない。しかもフロントの従業員が謝ることもなかった。とても信じられない対応である。家具も調度品もチープで、特に1泊目に滞在した道路側の部屋は車の音で夜もうるさい。二度と利用しない。

    2 night family trip, Aug. 31, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Value for money

    Fatima hotel is a average plave to stay, but it is value for money. Specially if you compare the resorts in the area...Fqtima has a great pool area with a nice bar in cottage style. Rooms are fine, however check before staying. Some rooms have some minor issues, but then again: this is Africa after all...

    Patrick, 1 night family trip, Jul. 24, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    Anneli, 1 night romance trip, Dec. 13, 2018

    Verified Hotels.com guest review

See all 9 reviews