Wish Tulum

Photo gallery for Wish Tulum

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Royal Room, 1 King Bed, Garden View | Balcony

Overview of Wish Tulum

Wish Tulum

3.5-star property
3.5-star hotel with outdoor pool, near Tulum Mayan Ruins

8.6/10 Fabulous

289 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Separate bedrooms
The price is CA $68
Price available on 10/19/2022
Avenida Coba, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Library
  • Front desk safe
  • ATM/banking services
  • Concierge services
  • Picnic area
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Separate bedroom
  • Garden
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Tulum City Center
  • Tulum National Park - 1 min drive
  • Gran Cenote - 5 min drive
  • Playa Paraiso - 10 min drive
  • Tulum Beach - 12 min drive
  • Tulum Mayan Ruins - 25 min drive
  • Sian Ka'an Biosphere Reserve - 29 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 107 min drive
  • Airport shuttle (surcharge)

About this property

Wish Tulum

3.5-star hotel in the heart of Tulum City Center
Take advantage of a roundtrip airport shuttle, a garden, and a library at Wish Tulum. The onsite restaurant, El Capitan, features Mexican cuisine. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Concierge services, ATM/banking services, and tour/ticket assistance
  • A front desk safe, luggage storage, and a 24-hour front desk
  • Guest reviews speak highly of the location
Room features
All guestrooms at Wish Tulum have perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Balconies or patios, refrigerators, and coffee/tea makers


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 3 floors


  • Check-in time from 3 PM - 9 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking


  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant

Traveling with children

  • Children stay free

What to do

  • Beach nearby
  • Scuba diving nearby


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage


  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • An outdoor pool


  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe

Special features


El Capitan - This restaurant specializes in Mexican cuisine.

Fees & policies

Refundable deposits

  • Deposit: USD 100.0 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 125.00 per person (roundtrip)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Also known as

Wish Tulum Hotel
Wish Tulum Hotel
Wish Tulum Tulum
Wish Tulum Hotel Tulum

Frequently asked questions

Does Wish Tulum offer free cancellation for a full refund?
Yes, Wish Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Wish Tulum?
As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at Wish Tulum on 22 Oct 2022 start from CA $54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Wish Tulum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Wish Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Wish Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Wish Tulum?
Sorry, there's no onsite parking at Wish Tulum.
Is airport shuttle service offered by Wish Tulum?
Yes, an airport shuttle is available. The charge is USD 125.00 per person roundtrip.
What are the check-in and check-out times at Wish Tulum?
You can check in from 3 PM - 9 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Wish Tulum and nearby?
Have fun during the warmer months with activities nearby such as scuba diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Wish Tulum?
Yes, El Capitan offers Mexican cuisine. Nearby restaurants include La Coqueta (6-min walk), Papaya Pizza & Co (9-min walk), and Tropi Tacos (10-min walk).
Does Wish Tulum have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Wish Tulum like?
Wish Tulum is in Tulum City Center, a short 10-minute walk from Tulum National Park and 18 minutes' walk from Dos Aguas Park. Travelers give top marks for the hotel's prime location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff, clean and comfortable, close to town and the beach. Would stay again.
Peter, 4-night romance trip
Verified Expedia guest review

2/10 Poor

Staff is not helpful
Avion, 2-night trip
Verified Expedia guest review

6/10 Good

Disappointing customer service from the hotel and hotels.com - my flight got canceled right after I made the room reservation (arriving the next day) and even though I booked an extra night for when i got another flight (arriving 2 days later), they wouldn't refund the initial booking. Clean but extremely minimal room. Very small bathroom. Construction noise and dust everywhere around the place. Sadly Tulum is losing it's idyllic feel, i had been warned about this before my trip. Managed to find a few places still with some character near town (hope those remain open). Careful with varying taxi prices and the places on the beach strip cost more than any US, Euro cities.
1-night trip
Verified Hotels.com guest review

6/10 Good

Only good thing was location and the balcony. Room was very basic,bathroom extremely tiny. No breakfast available at hotel not even coffee. The restaurant next door you could eat your meals there if you wanted. It would have been nice if we were given a discount there. There was a coffee maker and kettle though but you had to buy the tea or coffee. Water provided was not actual mineral water the bottles were labeled “Voss” but who knows what water they filled them with. There is an amazing supermarket called Chedraoui across the street that had literally anything you need from food to clothes to luggage to souvenirs! Lighting was flourescent in the room and bathroom quite dark as the lighting was very poor. Bed and pillows very very uncomfortable.
Ghada, 5-night family trip
Verified Expedia guest review

8/10 Very good

I booked a studio with two bedrooms, the description was printed on my Expedia receipt. Unfortunately, the hotel has NO two bedroom suites. People arrive frequently with similar Expedia reservations. The hotel has not been able to correct the mistake that Expedia keeps making. Please eliminate this listing from your wedsite.
Nancy, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice budget place...
bobby, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Great staff! Very accomodating!
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice place
4-night trip
Verified Expedia guest review

10/10 Exceptional

I always stay at wish. It is so close to El Centro and it's close to the beach
5-night family trip
Verified Expedia guest review