Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired Internet access in rooms
Parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Accessibility
Braille/raised signage
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Heating
Minibar
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Jetted bathtub
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired Internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Reviews
9.2
Superb
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
5 Sept 2023
Excellent Place to Stay
One of the best hotels and can stay in this hotel again
Rajashekar
Rajashekar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jul 2023
Marie
Marie, 1-night trip
Verified Hotels.com guest review
6/10 Good
2 Jul 2023
No windows in the room… overpriced!
No windows in the room… overpriced!
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jun 2023
JOSE ANTONIO
JOSE ANTONIO, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 Jun 2023
Nice hotel
Very close to the train station (I guess all of them are “close” depending on your definition but this is just 2 minutes). We got a very good room with nice bed, jacuzzi, view of the town and the river, and staff were very welcoming too.
Keivan
Keivan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 May 2023
Very friendly front desk and breakfast staff, the food is very fresh, will certainly recommend to friends.
Niannian
Niannian, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 May 2023
Got a really nice river view room on the highest floor, the room is clean and large, jacuzzi looks great, a lot of inca style decoration, substantial breakfast.
Jiaxin
Jiaxin, 1-night trip
Verified Expedia guest review
6/10 Good
7 Jan 2023
The staff is great, the breakfast starts at 5 am and has some (limited but okay) options. Room is a bit noisy (during the daytime). Cold but the staff gave a heater so temparature is okay. The room is overall clean BUT the bed sheet is not clean - we see dust and stains on that and we have to wear clothes for sleeping that night.
Fu
Verified Expedia guest review
10/10 Exceptional
4 Dec 2022
They gave me a room upgrade and it was a beautiful room with a mountain view and jaccuzzi tub.
Ruth
Verified Expedia guest review
10/10 Exceptional
4 Dec 2022
I felt cared for from the moment I stepped off the train.
There was someone waiting for me at the station and walked me up to the hotle.
Check in was painless
The room was beautiful and well appointed.
Bed was comy but pillows could have been better.
All in all a great experience and stay.