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1 room, 2 adults

JR-EAST HOTEL METS SHIBUYA, Tokyo

3.5-star3.5 stars
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002, Japan

3.5-star hotel with restaurant, near Shibuya Crossing
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Location was perfect. Clean and cozy. Staff was helpful to our needsFeb. 2, 2020
  • The entrance is located at right beside the new South Gate of shibuya station. Very easy…Dec. 25, 2019

JR-EAST HOTEL METS SHIBUYA, Tokyo

  • Superior Single Room, Smoking (Maximum occupancy 1 adult)
  • Superior Double Room, Smoking (Maximum occupancy 1 adult)
  • Superior Double Room, Non Smoking (Maximum occupancy 1 adult)
  • Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)
  • Superior Twin Room, Smoking (Maximum occupancy 1 adult)
  • Premium Single Room, Non Smoking (Maximum occupancy 1 adult)
  • Premium Single Room, Smoking (Maximum occupancy 1 adult)
  • Premium Double Room, Non Smoking (Maximum occupancy 1 adult)
  • Premium Double Room, Smoking (Maximum occupancy 1 adult)
  • Premium Twin Room, Non Smoking (Maximum occupancy 1 adult)
  • Premium Twin Room, Smoking (Maximum occupancy 1 adult)
  • Premium Green Room, Non Smoking (Maximum occupancy 1 adult)
  • Superior Single Room, Non Smoking (Maximum occupancy 2 adults)
  • Superior Single Room, Smoking (Maximum occupancy 2 adults)
  • Superior Double Room, Non Smoking (Maximum occupancy 2 adults)
  • Superior Double Room, Smoking (Maximum occupancy 2 adults)
  • Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)
  • Superior Twin Room, Smoking (Maximum occupancy 2 adults)
  • Premium Single Room, Non Smoking (Maximum occupancy 2 adults)
  • Premium Single Room, Smoking (Maximum occupancy 2 adults)
  • Premium Double Room, Non Smoking (Maximum occupancy 2 adults)
  • Premium Double Room, Smoking (Maximum occupancy 2 adults)
  • Premium Twin Room, Non Smoking (Maximum occupancy 2 adults)
  • Premium Twin Room, Smoking (Maximum occupancy 2 adults)
  • Premium Green Room, Non Smoking (Maximum occupancy 2 adults)
  • Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

What’s around JR-EAST HOTEL METS SHIBUYA, Tokyo

Landmarks

  • In Shibuya
  • Shibuya Crossing - 10 min walk
  • Yoyogi Park - 28 min walk
  • Meiji Jingu Shrine - 32 min walk
  • Roppongi Hills - 33 min walk
  • Tokyo National Olympic Stadium - 36 min walk
  • Tokyo Midtown - 41 min walk
  • Shinjuku Gyoen National Garden - 43 min walk

Getting around

  • Haneda Airport (HND) - 17 min drive
  • Ebisu Station - 13 min walk
  • Shinsen Station - 16 min walk
  • Daikan-yama Station - 16 min walk
  • Shibuya Station - 9 min walk
  • Omote-sando Station - 18 min walk
  • Naka-Meguro Station - 20 min walk

At a glance

Key facts

Hotel size

  • This hotel has 195 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
Working away
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

JR-EAST HOTEL METS SHIBUYA, Tokyo’s small print

Also known as

  • JR-EAST HOTEL METS
  • JR-EAST METS SHIBUYA
  • JR-EAST METS
  • Jr East Mets Shibuya Tokyo
  • JR-EAST HOTEL METS SHIBUYA Hotel
  • JR-EAST HOTEL METS SHIBUYA Tokyo
  • JR-EAST HOTEL METS SHIBUYA Hotel Tokyo

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Covered self parking costs JPY 2000 per night with in/out privileges

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for JR-EAST HOTEL METS SHIBUYA, Tokyo

  • Does JR-EAST HOTEL METS SHIBUYA offer free cancellation for a full refund?
    Yes, JR-EAST HOTEL METS SHIBUYA does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at JR-EAST HOTEL METS SHIBUYA?
    Yes. Self parking costs JPY 2000 per night. Parking spots may be limited.
  • Are pets allowed at JR-EAST HOTEL METS SHIBUYA?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at JR-EAST HOTEL METS SHIBUYA?
    You can check in from 3:00 PM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near JR-EAST HOTEL METS SHIBUYA?
    Yes, there's an onsite restaurant. Nearby restaurants include CAFFE VELOCE (1-min walk), DOUTOR (1-min walk), and YAYOIKEN (1-min walk).

Recent reviews

Fabulous 8.8 From 949 reviews

Very Good 8.0
Nice hotel with great location
Rooms were nice, simple and clean. Hotel has direct access to the shibuya station which hotel guests can use to get to shibuya crossing.
ca2 night trip
Exceptional 10.0
Excellent choice!
Great location and amenities! Thank you for helping make our stay more enjoyable!
Joelle, ca2 night romance trip
Exceptional 10.0
Great hotel in Osaka
Convenient location,friendly, free coffee, laundry ,clean
Lynda, ca3 night romance trip
Very Good 8.0
This location is very convenient with your JR Pass. Our bed was a bit small; double; so if you are used to a bigger bed make sure you book at least a queen. Restaurant morning breakfast could be better; not much variety. Otherwise good Hotel.
Terri, ca3 night romance trip
Very Good 8.0
Very Nice Hotel but Very Little English
With the exception of one person on the evening shift, the hotel staff could not speak English making it difficult to enquire about directions, information, etc.
Diane, ca10 night trip with friends
Exceptional 10.0
Amazing property and location. Service and cleanliness was excellent. The only inconvenience was that Shibuya station is under construction and walking aroubd the station takes some time but I see great potential for this property.
Sherry, ca3 night romance trip
Exceptional 10.0
This was our first trip to Japan, I always check reviews on Hotels etc & they were accurate on the Met. very happy with our stay, reception people were outstanding with information & made you feel so welcome. breakfast was great . Location was ideal to train station & cheap to get around . many restaurants near by.
Colin, ca5 night family trip
Exceptional 10.0
Great location with comfortable rooms
Room was clean, comfortable and good value. Although the rooms are small for western standards, it wasn’t a problem for me. (We didn’t come to Tokyo to hang out in our rooms!) All staff that I interacted with were friendly, spoke good English and professional! The location is great coming in from Narita Airport, just take the NEX to Shibuya and the hotel entrance is in the station. Also, It’s easy to get around Tokyo using trains from the station. Shibuya crossing and area is a short walk from the hotel. There is a Lawson convenience store just outside on the street which is super handy for snacks and drinks to have in your room. They also have an amenities shelf in the main lobby with all sorts of things any traveller could want. I was happy with my stay.
Michael, ca5 night trip
Exceptional 10.0
Great value for your dollar
What a blessing it is to have a hotel connected to the subway/rail station. Very trendy hotel, great lobby, amenities and very nice rooms. The location is 8/10, if it were 300 meters closer to that center it would be perfect. Staff was super friendly and helpful. No complaints at all.
Andrew, ca6 night romance trip
Exceptional 10.0
Great hotel
Excellent overall, great location and would stay again
ca4 night romance trip

JR-EAST HOTEL METS SHIBUYA, Tokyo

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