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All properties in Waikoloa, Hawaii, United States of America

Marriott's Waikoloa Ocean Club, Waikoloa

4-star hotel in Waikoloa with 3 outdoor pools and spa

  • Free WiFi and free parking
From
$705 CAD

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1 / 49Sports Facility
69-275 Waikoloa Beach Drive, Waikoloa, 96738, HI, United States of America
8.6.Fabulous.
  • Great stay. Amazing layout. Very relaxing

    Aug. 6, 2021

  • There was not enough food choices onsite or nearby, making for a difficult experience.

    Jul. 7, 2021

See all 57 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Kitchenette
    • Non-smoking

    Property highlights

    Main amenities

    • 112 smoke-free guestrooms
    • Near the beach
    • Restaurant and bar/lounge
    • Full-service spa
    • 3 outdoor pools
    • Breakfast available

    For families

    • Children's pool
    • Kitchenette
    • Cookware, dishware, and utensils
    • Microwave
    • Refrigerator
    • Private bathroom

    What’s around

    • Kings Shops - 4 min walk
    • Genesis Gallery - 4 min walk
    • Waikōloa Beach - 6 min walk
    • Dolphin Quest - 17 min walk
    • Waikoloa Beach Golf Course - 20 min walk
    • Waikoloa Kings Golf Course - 31 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Suite, 1 Bedroom, Balcony, View (island)
    • Suite, 1 Bedroom, Balcony, Pool View
    • Suite, 1 Bedroom, Balcony, Ocean View
    • Suite, 2 Bedrooms, Balcony, View (island)
    • Suite, 2 Bedrooms, Balcony, Pool View
    • Suite, 2 Bedrooms, Balcony, Ocean View
    • Suite, 2 Bedrooms, Balcony, Oceanfront

    What’s around

    Landmarks

    • Kings Shops - 4 min walk
    • Genesis Gallery - 4 min walk
    • Waikōloa Beach - 6 min walk
    • Dolphin Quest - 17 min walk
    • Waikoloa Beach Golf Course - 20 min walk
    • Waikoloa Kings Golf Course - 31 min walk
    • Mauna Lani Beach - 2.4 mi / 3.9 km
    • Great 4-D Movie Ride - 3 mi / 4.8 km
    • Puako Beach - 7.3 mi / 11.8 km
    • Waialea Beach - 7.4 mi / 11.9 km
    • Puako Bay - 7.7 mi / 12.5 km

    Getting around

    • Kona Intl. Airport (KOA) - 27 min drive
    • Kamuela, HI (MUE-Waimea-Kohala) - 34 min drive
    map
    See on map
    69-275 Waikoloa Beach Drive, Waikoloa, 96738, HI, United States of America

    At a glance

    Hotel size

    • This hotel has 112 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time 4:00 PM-anytime
    • Check-out time is 10 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Onsite valet parking (USD 42 per day)
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Room service (during limited hours)
    • Coffee/tea in a common area

    Things to do

    • Number of outdoor pools - 3
    • Children's pool
    • 24-hour fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Kayaking on site
    • Waterslide
    • Spa tub

    Working away

    • Computer station

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Garden
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible on-site restaurant
    • Closed-captioned TV
    • Lowered electrical outlets in bathroom
    • Height-adjustable showerhead
    • Grab bar - near toilet
    • Transfer shower

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board
    • Washer/dryer

    Sleep well

    • Hypo-allergenic bedding available
    • Down comforter
    • Blackout drapes/curtains
    • Premium bedding

    Things to enjoy

    • Number of living rooms
    • Separate sitting area

    Freshen up

    • Private bathroom
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 40-inch LED TV
    • Netflix
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator
    • Microwave
    • Kitchenette
    • Cookware, dishware, and utensils
    • Dishwasher

    Special features

    Spa

    Mandara Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a steam room.

    The spa is open daily.

    Dining

    Hawaii Calls - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

    Kona Coffee Shoppe - This coffee shop serves breakfast only. Open daily.

    Sunset Luau - This restaurant specializes in Hawaiian cuisine and serves dinner only. Open daily.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of USD 30.00 per person (approximately)
    • Safes in guestrooms can be used for an extra charge

    PetsPay at property

    • Service animals exempt from fees

    ParkingPay at property

    • Valet parking costs USD 42 per day

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Contactless check-out is available.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

    Policies

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted.

    State tax ID - TA-070-692-2496-08

    Also known as

    • Marriott's Waikoloa Ocean Club Hotel
    • Marriott's Waikoloa Ocean Club Waikoloa
    • Marriott's Waikoloa Ocean Club Hotel Waikoloa
    • Marriott's Waikoloa Ocean Club Hotel
    • Hotel Marriott's Waikoloa Ocean Club Waikoloa
    • Waikoloa Marriott's Waikoloa Ocean Club Hotel
    • Hotel Marriott's Waikoloa Ocean Club
    • Marriott's Waikoloa Ocean Club Waikoloa
    • Marriott's Ocean Club Hotel
    • Marriott's Ocean Club
    • Marriott's Waikoloa Ocean Club

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Marriott's Waikoloa Ocean Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there are 3 outdoor pools and a children's pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 4:00 PM - anytime. Check-out time is 10 AM. Contactless check-out is available.
    • Yes, Hawaii Calls offers Hawaiian cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Island Fish & Chips (5-min walk), Starbucks (8-min walk), and Daylight Mind (8-min walk).
    • Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Marriott's Waikoloa Ocean Club also has a waterslide and a 24-hour fitness center, as well as spa services and a garden.
    8.6.Fabulous.
    • 10.0.Exceptional

      Beautiful hotel and beach

      5 night family trip, Jun. 21, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Honestly one of the best hotels I've ever stayed in. We stayed here 12 years ago before it was redone and the new version was ten times better. The property is breathtakingly beautiful with new pools and an open lobby where you see the pools and the sea. The hotel has a beach in the front with great service to set up umbrellas and chairs for you. There is a lawn just behind the beach where they have events (movie night for the kids was amazing). Service was outstanding. We came during Covid and all the rules were followed (very clean). We were surprised that Hawaii was so busy even with Covid restrictions. The concierge really helped us get last minute dinner reservations and even got us a last minute spot at their on site luau (two days a week). The room construction is new and feels modern and up to date; we had the ocean view. Beds were super comfortable. The bathroom has some features that might be more popular with the 20 something crowd like a window into the bathtub but don't worry it can be covered. Overall you can't go wrong with this hotel if you are willing to pay for it.

      2 night family trip, Apr. 3, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Close to beach. Lots of amenities Friendly staff

      6 night family trip, Mar. 13, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Beautiful design on a secluded beach. The staff was wonderful

      United, 2 night family trip, Mar. 1, 2020

      Verified Expedia guest review

    • 2.0.Poor

      This property is NOT a 4 star or higher property. They do not provide the level of service of a 4 or 5 star resort. I booked an ocean view suite. They gave me a suite on the third floor that FACES the POOL and GARDEN AREA, you could see some of the ocean through the palm trees. If you were on the uppermost level(s) you might have a view of the ocean. The suite was also accessible for handicapped visitors! That means that bars are all over the bathroom, counters and other things are lowered, AND THERE ARE LIGHTS GOING OFF 24/7 IN THE BEDROOM. The desk staff insisted they did not have the authority to make a room change and would have the resort manager contact me THE NEXT MORNING. I checked in on Sunday night, received a call from the reservationist on Monday afternoon informing me that no room changes could be made until Wednesday (I was leaving on Friday). The Ocean Club property manager left one voicemail message on the hotel room phone on TUESDAY stating that he was told that I would like to speak with him about the room. That's it -- he didn't even bother to speak on what my issue was exactly. He offered no resolutions, he didn't even say to call him back! He didn't leave a number, he didn't visit the suite! It was the most blaring example of CUSTOMER-NO SERVICE I have ever experienced. I stayed at this Marriott (hotel) for may honeymoon a few years ago, and have recommended it to many people since. I will not return and will be sure to tell of this experience.

      GB, 5 night trip, Oct. 6, 2019

      Verified Travelocity guest review

    • 4.0.Fair

      Sterile, could have been anywhere. I felt like I was in Florida.

      1 night romance trip, Aug. 10, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      Expedia customer service was extremely unhelpful. Expedia sent me an email on July 2nd with incorrect check in and check out times. We planned our schedule around those times. (Check our at 11 am). I explained my situation to the front desk at Marriott. Marriott would not honor the extra hour. The Marriott front desk employee was rude and unhelpful when I explained my situation and asked them to honor what was printed in Expedia’s email. The front desk worker said “that’s not our problem, take it up with expedia”. I was on the phone for over 45 mins, and the expedia rep said she would email me a message so that I could show her proof of the incorrect info that expedia sent me in their email message. She never sent it. I tried calling back and refused to go through the whole song and dance with yet another dumb f@&?! Expedia and Marriott are a great pair. They both suck badly. As for the Waikoloa Vacation Club.... the room was clean. However, this is the worst vacation club in the Hawaiian islands. No kids activities. The pool is small (dont let the pictures fool you). Bell service and room service is awesome. Food is mediocre, but the service was great! The beach isn’t great, lots of rocks. The fishponds look swampy. There are wayyyyyyy better options in waikoloa. Don’t stay here!

      Boomersmom, 3 night family trip, Jul. 17, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Beautiful property and well-kept grounds. It’s a good location with shopping and restaurants across the street. Lava Lava Beach Club is just down the beach. There are only two restaurants. Hawaii Calls is the main one and it’s underwhelming, especially on the service side. The other place is more of a bistro/coffee shop. For what it is, it’s decent. The biggest overarching complaint with the resort is the service and staff. The staff culture is lacking. The pool area is solid, with a kids area that is good for littles. The pool side food service is awful. The resort has an usable pond area before the beach. The beach area has limited old crummy chairs, there are plenty of activities, and the sand is ok. The resort definitely has a few years on it but the 1-bedroom suite that we stayed at on the condo side was well-appointed. The kitchenette had a refrigerator, dishwasher, and microwave. No stove. The bathroom had a shower but no tub. We had two decks with a partial view of the ocean and pool area. Overall, it’s a great property with below-average service and weak food options on property which is offset by close dining nearby. For the price, I’d stay there again.

      BJ, 10 night trip, May 3, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Loved this place. Really clean and friendly staff.

      1 night romance trip, Apr. 13, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      Excellent family friendly resort. Rooms were clean and equipped with everything a family needs.

      Suzi, 4 night family trip, Apr. 9, 2019

      Verified Expedia guest review

    See all 57 reviews