Choose dates to view prices

Encantada Tulum

Photo gallery for Encantada Tulum

Front of property
Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
Beach Front Upper | Terrace/patio

Overview of Encantada Tulum

VIP Access

Encantada Tulum

4.0 star property
4-star resort with private beach, near Tulum Beach

9.8/10 Exceptional

85 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
The price is CA $477
Price available on 12/05/2022
Map
Carretera Tulum-Boca Paila Km 8.7, Zona Hotelera, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 bars/lounges
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Room service
  • 2 coffee shops/cafes
  • Spa services
  • Area shuttle
  • Terrace
  • 24-hour front desk
Feel at home
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Premium bedding
  • Bathrobes

Room options

About this area

What's nearby

  • On a private beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 1 min drive
  • Tulum National Park - 21 min drive
  • Playa Paraiso - 27 min drive
  • Tulum Mayan Ruins - 31 min drive
  • Gran Cenote - 35 min drive

Getting around

  • Area shuttle (surcharge)

Restaurants

  • Hechizo - 10 min walk
  • The real coconut - 14 min walk
  • Casa Banana - 15 min walk
  • Hartwood - 19 min walk
  • Mur Mur - 19 min walk

About this property

Encantada Tulum

At Encantada Tulum, you'll be 0.1 mi (0.1 km) from Tulum Beach and 5 mi (8.1 km) from Playa Paraiso. You can indulge in massages or facials, and Encantada Restaurant, one of 2 restaurants, serves regional cuisine. Other highlights at this upscale resort include 2 bars/lounges, a snack bar/deli, and a terrace. Fellow travelers like the helpful staff and WiFi.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site antigen/rapid COVID-19 testing is available for a MXN 1050 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 8 units
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM - 5:30 AM
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (12 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6 AM–noon
  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On a private beach
  • Yoga classes
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Spa services

Accessibility

  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes

Sleep well

  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

Dining

Encantada Restaurant - This restaurant specializes in regional cuisine.
NÜ Tulum - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

On-site antigen/rapid COVID-19 testing is available for a MXN 1050 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Also known as

Encantada Tulum Hotel
Encantada Hotel
Encantada Tulum Resort
Encantada Tulum Tulum
Encantada Tulum Resort
Encantada Tulum Resort Tulum

Frequently asked questions

Does Encantada Tulum offer free cancellation for a full refund?
Yes, Encantada Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Encantada Tulum?
As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at Encantada Tulum on 5 Dec 2022 start from CA $477, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Encantada Tulum?
This property confirms that onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Encantada Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Encantada Tulum?
Yes, there's free self parking.
What are the check-in and check-out times at Encantada Tulum?
You can check in from 3:00 PM - 5:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Encantada Tulum and nearby?
Have fun with nearby activities like boat tours, hiking, and kayaking. Additional recreation onsite includes yoga. Enjoy amenities like 2 bars, a private beach, and spa services. Encantada Tulum also has a garden.
Are there restaurants at or near Encantada Tulum?
Yes, there are 2 onsite restaurants, featuring regional cuisine. Nearby restaurants include Hechizo (10-min walk), The real coconut (14-min walk), and Casa Banana (15-min walk).
Does Encantada Tulum have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Encantada Tulum like?
Encantada Tulum is a short 1-minute walk from Tulum Beach and 13 minutes' walk from Sian Ka'an Biosphere Reserve. Travelers recommend the resort for its walkable location.

Overall score and ratings

9.8

Exceptional

9.9/10

Cleanliness

9.9/10

Staff & service

9.7/10

Amenities

9.9/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Encantada is Heaven!
Absolutely wonderful place to stay. The staff is so friendly and helpful in every way. The rooms are beautiful and smell so good! Food is great, drinks are great, and the beach is right there!
Shirlene, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Robert, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our Tulum home
Our trip was amazing from the moment we step in Encantada we were shown around and the place is beautiful peaceful our villa was amazing the only thing in the garden area there is construction going on in the next resort and it can get pretty loud but the staff and the resort make up for it there amazing. We used whatsup and it was great they answer very quickly. We also stayed with Radhoo there sister resort and they organized everything for us taking our bags and getting our room ready while we enjoyed the day. Food was great and drinks as well. We even helped baby turtles to the beach amazing! Just perfect stay will be back!!! Thank you Encantada!
Rosa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amina, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the privacy and that there are only 8 guest rooms. My room was stunning and eco-friendly. The resort felt safe and the ocean views and surrounding landscape/trees were spectacular. Felt very calm and peaceful which is what I needed. Oscar, at the front desk, was the perfect host. Finally, the food was exceptional and I enjoyed breakfast every day.
Sharon, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

We love this place! One of our favs
Ra'Kerry, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Natalia, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This is a first class boutique hotel (8 rooms) that is very well run by the manager Juan Pablo (JP). The rooms are spacious, super clean and very well maintained. The well trained and friendly staff (too many to mention individually) provides caring, attentive, and personalized service. The front desk staff (Oscar, Becky, Christopher) is extremely helpful and quick to schedule activities or accommodate special wishes, such as organizing a birthday cake. The kitchen staff provides excellent food selections and is more than willing to create something that is not on the menu. The whole premises provide a feeling of “living in nature”, culminating in the gorgeous beach with lovely cabanas. From the moment we entered through the triangular front structure, we were truly enchanted and transformed. A wonderful place to reconnect with nature, recharge and let the soul rejuvenate.
Detlef, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Untouchable in Tulum
Absolutely perfect!! Great location on the beach, wonderful friendly people who attended to my every need with big smiles, and excellent accommodations (clean, comfortable and private suite. Don't look anywhere else; this is the only place to stay in Tulum!
Peter, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great area, quiet, and amazing staff, service and food.
Joseph, 4-night romance trip
Verified Expedia guest review