Da Housetel, Kuta

Immediately feel at home, lovely friendly staff and a great atmosphere. Would definitely recommend to stay here.

was given the promised twin room with ceiling fans, rather a mixed dorm with no fans at 36 C. has to fight for a blanket. Toilets and wash basins blocked with no locks, very poor quality toiletries. breaksfast very averages, room very dirty with layers of dirt. staff very rude and unhelpful. on everything u try to speak to them they say we havent paid for this luxury, such as drinking water, of hot water, as in Indoenasia water is a luxury and they need to pay even if they go their father home. they asked me to pay 60,000 IDr for aiport drop off, when i gave them my card, they said it 120,000 because of early moning flight. i paid. after paying they said go and sort it with the driver, the drivier was awfully rude and said after taking the money said he will pick me up only if i give him a wake-up call. the receptionist promised to help me with the wake-up call. next day morning there was no one at the reception when I managed to call, the driver had switched off the phone, and did not turn up, I was late for my flight i had to sort my own transportation at 4 in the morning. i emailed them, where they promised tor refund me, since 10 Jan 2017, i am still waiting and now they even respond to my email any more! Sad really!. i would recommend this place to stay NOT!!!!!! They are liars, cheaters and rude people!