Sapa Topaz Hotel & Spa

Photo gallery for Sapa Topaz Hotel & Spa

Primary image
Terrace/patio
Balcony
Minibar, in-room safe, desk, laptop workspace
Family Balcony Valley View | Minibar, in-room safe, desk, laptop workspace

Overview of Sapa Topaz Hotel & Spa

Sapa Topaz Hotel & Spa

4.0 star property
4-star hotel in Sa Pa with restaurant and bar/lounge

12 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Spa
Map
29 Thac Bac Str, Sa Pa, Lao Cai
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Self parking
  • Room service
  • Spa services
  • Business center
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

Getting around

  • Lao Cai Train Station - 31 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Sapa Topaz Hotel & Spa

4-star hotel
Take advantage of a roundtrip airport shuttle, a terrace, and a garden at Sapa Topaz Hotel & Spa. Treat yourself to spa services, such as a facial, a body scrub, or a massage. Be sure to enjoy Vietnamese cuisine at the onsite restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), an area shuttle, and an area shuttle
  • A computer station, tour/ticket assistance, and an elevator
  • Smoke-free premises, a 24-hour front desk, and luggage storage
Room features
All guestrooms at Sapa Topaz Hotel & Spa include perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (VND 115000 per day)

Transfers

  • Airport shuttle at scheduled times*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Spa services

Accessibility

  • Elevator

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Dining

Onsite venue - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Parking

  • Self parking costs VND 115000 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Icon 36 Hotel
Hotel Icon 36 Sapa Hotel Sa Pa
Icon 36 Sapa
Hotel Icon 36 Sapa Hotel
Icon 36 Sapa Hotel Sa Pa
Icon 36 Sapa Sa Pa
Sa Pa Icon 36 Sapa Hotel Hotel
Icon 36 Sapa Hotel
Sapa Topaz Hotel & Spa Hotel
Sapa Topaz Hotel & Spa Sa Pa
Sapa Topaz Hotel & Spa Hotel Sa Pa

Frequently asked questions

Does Sapa Topaz Hotel & Spa offer free cancellation for a full refund?
Yes, Sapa Topaz Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sapa Topaz Hotel & Spa?
As of 29 Sept 2022, prices found for a 1-night stay for 2 adults at Sapa Topaz Hotel & Spa on 3 Oct 2022 start from CA $23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sapa Topaz Hotel & Spa?
This property confirms that disinfectant is used to clean the property and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sapa Topaz Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Sapa Topaz Hotel & Spa?
Yes. Self parking costs VND 115000 per day.
Is airport shuttle service offered by Sapa Topaz Hotel & Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sapa Topaz Hotel & Spa?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at Sapa Topaz Hotel & Spa and nearby?
Sapa Topaz Hotel & Spa has spa services and a garden.
Are there restaurants at or near Sapa Topaz Hotel & Spa?
Yes, there's an onsite restaurant that offers Vietnamese cuisine. Nearby restaurants include The Lizard (4-min walk), Nature Bar&Grill (5-min walk), and Le Petit Gecko (5-min walk).
What's the area around Sapa Topaz Hotel & Spa like?
Sapa Topaz Hotel & Spa is a short 1-minute walk from Sapa Museum and 3 minutes' walk from Cable Car Station Sapa.

Overall score and ratings

5.8

7.3/10

Cleanliness

6.5/10

Staff & service

9.0/10

Amenities

5.3/10

Property conditions & facilities

6.0/10

Eco-friendliness

8/10 Very good

Dịch vụ khách sạn tốt so với giá. Vị trí gần các điểm vui chơi, không gian yên tĩnh đặc biệt có sân vườn với view núi đẹp. Khách sạn cần cập nhật lại tên, địa điểm để khách dễ dàng di chuyển tới.
NIN, 1-night trip
Verified Expedia guest review

4/10 Fair

Won Seo, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing view
I was welcomed by a warm check in and got an upgrade to a balcony room with amazing nice view room, staff was super helpful and friendly, the receptionist were so impatient to answer all my questions, they gave me many tips with a local map which I can easily find highlight visiting places, restaurants, shops, market. So if you stay here, dont mind to ask them about everything, They offer cheap motorbike rent for 24 hours, the hotel location is also quite convenient to catch Fansipan mountain, Cat cat village, and Sapa town. We had chance to try a diner at the hotel restaurant, the lovely waitress suggested to try something local so we ordered a local hot pot, they served hot pot with a fish and a lot of fresh local vegetable, I can say the taste is wonderful and so new for us . Breakfast is not bad with variety of choice, you can order some fired eggs or omelet, or even Pho... , Overall I enjoyed my stay here. but there is only one thing I could recommend to improve is the wifi, I can access however it was not so stable sometime. I will be back next time
1-night trip
Verified Expedia guest review

4/10 Fair

Okay hotel, heating extra, confused staff
Stayed here for 1 night. Staff were generally confused and not helpful. Tried to help staff and let them know that location was not it stated location on google maps and should be adjusted. Did not acknowledge. Room did not include heat and had to pay 100k extra for sketchy heat lamp. Location was generally a bit of hike from the main square. View of mountain was great. Breakfast was descent.
Erik, 1-night trip
Verified Expedia guest review

2/10 Poor

Dont stay here!!
We needed to rest for couple of hours in the afternoon. Saw a good deal on expedia and booked. When we were checking in we realized the hotel had a power cut. The front desk said the whole city had power cut but we were too tired to fight and went to the room. The power came after 2 hours and the heater and ac system is not functional. The shower room had cracks in the floor and the water drainage was slow. The walls and roof are so thin that people in the top floor and neighboring rooms are so loud! avoid this hotel unless you just need a cheap stay and they paid u to stay here.
1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was super helpful and really nice the entire time. They helped us set everything up
1-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

6/10 Good

Cheap and good view
Staff communication skill still needs improvement, did asked for early check in under paid condition but they dont understand Poor breakfast line and not sufficient for the guest, by 7.30 bacon were finished off Location was uphill but they change the name from summit sth to icon 360 Unfortunate events, we met with the huge local group tour where they sang karaoke in their room and left the door open. Staff did warned them but still they wouldn’t care
bux, 2-night trip
Verified Expedia guest review

2/10 Poor

Sapa Icon 36
We visit Icon 36 the middle of feburary 2018. When we came they don't now we will come because we have ordered with hotels.com our room there was 8 degress vhen we come we moved 3 times until they found a room with a heater it was still a cold room , the breek fast was not good and it was very cold the breekfast room. We have booked for 11 days but we moved after 5 days, don't book this hotel in winter time it is a summer hotel.
Jens Jørgen, 11-night romance trip
Verified Hotels.com guest review