Dmall Hotel

Photo gallery for Dmall Hotel

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Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
View from room
Coffee and/or coffee maker

Overview of Dmall Hotel

VIP Access

Dmall Hotel

4.0 star property
4-star hotel in Remera with casino and restaurant

8.4/10 Very good

27 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Plot No.145, KG 9 Avenue, Nyarutarama, Kigali
Main amenities
  • Daily housekeeping
  • Casino
  • Restaurant and bar/lounge
  • Free airport shuttle
  • Fitness center
  • Room service
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Separate bedroom
  • Television
  • Garden

Choose dates to view prices

About this area

What's nearby

  • In Remera

Getting around

  • Kigali (KGL-Kigali Intl.) - 12 min drive
  • Free airport shuttle

About this property

Dmall Hotel

4-star hotel in the heart of Remera
You can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and a casino at Dmall Hotel. Hit the jackpot at this hotel with amenities such as a casino gaming table, a casino VIP room, and a slot machine. The onsite restaurant, Dmall, features local and international cuisine. Free in-room WiFi is available to all guests, along with a terrace and a garden.
Additional perks include:
  • Free self parking
  • Luggage storage, a 24-hour front desk, and meeting rooms
  • Smoke-free premises, tour/ticket assistance, and an elevator
  • Guest reviews speak well of the dining options, overall value, and helpful staff
Room features
All guestrooms at Dmall Hotel include perks such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping


Chinese (Mandarin), English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 36 rooms


  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking


  • Free airport shuttle (available 24 hours)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting rooms
  • Conference center


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • Garden
  • Terrace
  • Fitness center
  • Casino
  • Casino gaming table
  • Casino slot machine
  • Casino VIP room


  • Elevator
  • In-room accessibility
  • Wheelchair accessible


  • Chinese (Mandarin)
  • English
  • French

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Dmall - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Dmall Hotel Kigali
Dmall Kigali
Dmall Hotel Hotel
Dmall Hotel Kigali
Dmall Hotel Hotel Kigali

Frequently asked questions

Does Dmall Hotel offer free cancellation for a full refund?
Yes, Dmall Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Dmall Hotel?
As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at Dmall Hotel on 28 Oct 2022 start from CA $188, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Dmall Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Dmall Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Dmall Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Dmall Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Dmall Hotel?
You can check in from 2:00 PM - anytime. Check-out time is 11:30 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Dmall Hotel?
Yes, the 1076 square-foot casino features 1 slot machine and 1 gaming table.
What is there to do at Dmall Hotel and nearby?
Dmall Hotel has a casino and a fitness center, as well as a garden.
Are there restaurants at or near Dmall Hotel?
Yes, Dmall offers local and international cuisine. Nearby restaurants include Zuri (3-min walk), Sakae (6-min walk), and Question Coffee (8-min walk).
What's the area around Dmall Hotel like?
Dmall Hotel is a short 6-minute walk from Rwanda Development Board and 19 minutes' walk from Kigali Heights.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



4/10 Fair

Pierre, 4-night business trip
Verified guest review

10/10 Exceptional

Superb location. Friendly and helpful staff. The king size bed and it's matras is what one would expect in 5 star hotel. It's attached Chinese resto renders the stay into a culinary delight. Keep it up and this is definitely my favourite hotel in East Africa.
Ronny, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Ronny, 1-night trip
Verified Expedia guest review

6/10 Good

The hotel was in a good location and the food was tasty. The cons, the hotel seemed quite dated, the rooms all smelled of smoke and the bed was like laying directly on a wooden board.
1-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

It has a great view. Their meals are at the minimal and more of Chinese.
2-night business trip
Verified Travelocity guest review

10/10 Exceptional

Gbenga, 6-night business trip
Verified guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

2/10 Poor

Tacky design, loud, dirty, shady management. Foreign Owned and Managed. Go with Radisson Blu instead.
2-night business trip
Verified guest review

8/10 Very good

Good stay
This hotel is centrally located, everything is about 10 minute drive, but taxi is expensive, make sure you have a budget for it. The good thing about this hotel, they offer free airport shuttle service. Room was tiny, but bed is comfortable with great views. Housekeeping needs to step it up a notch. There's a restaurant and a supermarket on site. Overall good stay.
Viviane, 4-night trip
Verified guest review