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All properties in Ixtapa, Guerrero, Mexico

Sunscape Dorado Pacifico Ixtapa Todo Incluido, Ixtapa

All-inclusive property with full-service spa, connected to a shopping center, near El Palmar Beach

  • Free parking

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  • Waterslide
  • Waterslide
  • Beach
  • Beach
  • Waterslide
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1 / 56Waterslide
Paseo de Ixtapa S/N Lote 3-A, Ixtapa, 40880, GRO, Mexico
7.0.Good.
  • Limpien los baños que están súper puercos

    Jun. 17, 2019

See all 35 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
  • Free parking
  • Pool
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 285 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 4 bars/lounges
  • Full-service spa
  • Outdoor pool

Feel at home

  • Children's pool
  • In-room childcare (surcharge)
  • Children's club (free)
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • On the beach
  • El Palmar Beach - 1 min walk
  • Marina Ixtapa - 17 min walk
  • Zihuatanejo Bay - 5.1 mi / 8.1 km
  • Ixtapa Island - 5.3 mi / 8.5 km
  • La Madera Beach - 6 mi / 9.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Ocean View
  • Deluxe Partial Ocean View
  • Family Connecting
  • Sunclub Deluxe Double Ocean View
  • Sun Club Family Suite Ocean Front
  • Sunclub Honeymoon Suite
  • Sun Club Family Connecting
  • Run of the House

Location

Paseo de Ixtapa S/N Lote 3-A, Ixtapa, 40880, GRO, Mexico
  • On the beach
  • El Palmar Beach - 1 min walk
  • Marina Ixtapa - 17 min walk

What’s around

Landmarks

  • On the beach
  • El Palmar Beach - 1 min walk
  • Marina Ixtapa - 17 min walk
  • Zihuatanejo Bay - 5.1 mi / 8.1 km
  • Ixtapa Island - 5.3 mi / 8.5 km
  • La Madera Beach - 6 mi / 9.6 km
  • La Ropa Beach - 6.1 mi / 9.9 km
  • Linda Beach - 7.3 mi / 11.8 km
  • Las Gatas Beach - 8.2 mi / 13.3 km
  • Larga Beach - 9.6 mi / 15.5 km
  • Blanca Beach - 12.4 mi / 20 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 20 min drive

At a glance

Size

  • 285 rooms
  • Arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Payment types at the property

American ExpressMastercardVisa

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)

Food and drink

  • 6 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Waterslide
  • Tennis on site
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1389
  • Conference space size (meters) - 129
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1982
  • Elevator

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities
  • Fitness facilities

Entertainment
  • Onsite entertainment and activities

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling
  • Windsurfing
  • Surcharge for premium food items
  • Premium/non-domestic alcoholic beverages
  • Premium food items
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Sunscape SPA has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Windows - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Bluewater - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Tamarindo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Open select days.

Da Mario - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.

Coco Cafe - Onsite café. Open 24 hours. Open daily.

Small print

Also known as

  • Ixtapa Sunscape
  • Hotel Dorado Pacifico
  • Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
  • Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
  • Sunscape Dorado Pacifico Todo Incluido All-inclusive property
  • Sunscape Dorado Pacifico Todo Incluido Ixtapa
  • Sunscape Dorado Pacifico Todo Incluido
  • Sunscape Dorado Pacifico Todo
  • Pacifico Dorado
  • Sunscape Dorado Pacifico
  • Sunscape Dorado Pacifico Todo Incluido
  • Sunscape Dorado Pacifico Ixtapa Todo Incluido Ixtapa
  • Sunscape Dorado
  • Sunscape Dorado Pacifico
  • Sunscape Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico Ixtapa All Inclusive
  • Sunscape Dorado Pacifico Ixtapa Resort
  • Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
  • Sunscape Dorado Pacifico Resort All Inclusive

Optional extras

WiFi is available in guestrooms for MXN 500 per week (rates may vary)

Policies

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • New Year's Day gala dinner fee for stays on 1 January

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, there are 6 onsite restaurants, featuring international cuisine and ocean views. Nearby restaurants include Emilio's Pizza (4-min walk), Bistro Soleiado (5-min walk), and Deborah's Restaurant (7-min walk).
  • Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sunscape Dorado Pacifico Ixtapa Todo Incluido also has 4 bars and a waterslide, as well as a fitness center and spa services.
7.0.Good.
  • 8.0.Very Good

    No me gusto el baño de la habitación, deben remedelarlos ya lucen viejos y desgastados.

    3 night family trip, Mar. 13, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Todo el trato del personal excelente buena instalaciones y la comida bien

    3 night romance trip, Feb. 27, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Le falta limpieza a los baños que están cerca de la alberca, olían mal. De ahí en fuera todo muy bien.

    Roman, 3 night family trip, Jan. 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Todo estuvo muy bien, excelente vista, servicio, es muy seguro.

    2 night family trip, Nov. 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente Hotel, muy buena ubicación, El único detalle fue con la Televisión, me costaba trabajo que encendiera y para cambiar los canales, a pesar que la reporte, continuo igual, seguramente porque ya esta viejita la TV es de plasma, pero en lo general excelente Hotel.

    1 night trip, Oct. 5, 2019

    Verified Expedia guest review

  • 6.0.Good

    Se ve que remodelaron sus instalaciones y quedaron muy bien, pero las almohadas son un asco, termine con un fuerte dolor de cuello, que me lo quito el excelente masaje que me hicieron en el spa pero al día siguiente con sus almohadas acabe igual de mal... El buffet tiene poca variedad y cocinan con mucho aceite.

    3 night trip with friends, Oct. 4, 2019

    Verified Expedia guest review

  • 6.0.Good

    Me gusto el trato de los meseros y el equipo de animación fue muy bueno, considero que a las instalaciones les hace falta mantenimiento y renovar algunas cosas porque en general se ve viejo, considero que hay discriminación porque no hay areas para fumadores.

    3 night family trip, Aug. 12, 2019

    Verified Expedia guest review

  • 4.0.Fair

    No era posible que les teníamos que pedir cosas de limpieza porque ellos no dejaban nada! Al inicio del check in te marean con un tiempo compartido aunque ellos dicen que no lo es, cuando una persona diga no estoy interesada ya no le molesten.

    6 night family trip, Aug. 11, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The Sunclub package is very good, I enjoyed it. You get a room with view to the sea, and special drinks in one of the bars and in the sunclub room. This is a nice hotel. I visited with my family in July, very busy during the summer. I would only say that they should have a bit more variety on the food options, but still very good. Also the snacks should be a buffet option instead of ordering in the food truck, and there should be french fries available, not only chips.

    3 night family trip, Jul. 19, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Para nada un 4 estrellas, no me volvería a hospedar aquí definitivamente

    Jesus, 4 night family trip, Jul. 15, 2019

    Verified Expedia guest review

See all 35 reviews