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All properties in Mahahual, Quintana Roo, Mexico

Aquastar Hotel & Apartments, Mahahual

3.5-star beachfront hotel with restaurant, near Mahahual Beach

  • Free WiFi
From
$52 CAD

Image gallery

  • Exclusive Room, Private Pool, Ocean View - Guest Room
  • Exclusive Room, Private Pool, Ocean View - Guest Room
  • Beach
  • Rooftop Pool
  • Exclusive Room, Private Pool, Ocean View - Guest Room
Exclusive Room, Private Pool, Ocean View - Guest Room. Image 1 of 89
1 / 89Exclusive Room, Private Pool, Ocean View - Guest Room
Carretera Mahahual, Mahahual, 77728, QROO, Mexico
7.8.Good.
  • Close to all amenities and is a new building with air

    Jan. 28, 2020

  • Todo muy biem :)

    Apr. 5, 2021

See all 157 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Dining options
Easy parking

Property highlights

For families

  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Iron/ironing board
  • Hair dryer

What’s around

  • On the beach
  • Mahahual Beach - 1 min walk
  • Costa Maya Port - 31 min walk
  • Mahahual Lighthouse - 5 min walk
  • Surfinggreen - 14 min walk
  • Dolphin Discovery - 29 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Premium Room, Bathtub, Oceanfront
  • Basic Double Room, 2 Double Beds
  • Premium Apartment
  • Family Condo
  • Junior Double Room
  • Comfort Double Room, 2 Double Beds
  • Deluxe Room, 1 Queen Bed
  • Standard Room, 1 King Bed, No Windows
  • Exclusive Room, Private Pool, Ocean View

Location

Carretera Mahahual, Mahahual, 77728, QROO, Mexico
  • On the beach
  • Mahahual Beach - 1 min walk
  • Costa Maya Port - 31 min walk

What’s around

Landmarks

  • On the beach
  • Mahahual Beach - 1 min walk
  • Costa Maya Port - 31 min walk
  • Mahahual Lighthouse - 5 min walk
  • Surfinggreen - 14 min walk
  • Dolphin Discovery - 29 min walk
  • Maya Water Park - 30 min walk
  • Banco Chinchorro Biosphere Reserve - 6.2 mi / 9.9 km
  • Arrecifes de Xcalak National Park - 14.9 mi / 24 km
  • Sian Ka'an Biosphere Reserve - 24.3 mi / 39 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 132 min drive

At a glance

Hotel size

  • This hotel has 23 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 2
  • Pool sun loungers
  • Ecotours on site

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Aqua Star Hotel Apartments Mahahual
  • Aquastar & Apartments Mahahual
  • Aquastar Hotel & Apartments Hotel
  • Aquastar Hotel & Apartments Mahahual
  • Aquastar Hotel & Apartments Hotel Mahahual
  • Aqua Star Hotel Apartments
  • Aqua Star Mahahual
  • Aqua Star Hotel Apartments

Policies

This property does not have elevators.

Guests must contact this property in advance to reserve onsite parking.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Aquastar Hotel & Apartments does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there are 2 outdoor pools.
  • You can check in starting at 3 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include The Krazy Lobster (6-min walk), Crepe 'n Crepe (6-min walk), and Tipsy Turtle (7-min walk).
  • Onsite recreation at Aquastar Hotel & Apartments includes ecotours. Aquastar Hotel & Apartments also has 2 outdoor pools.
7.8.Good.
  • 10.0.Exceptional

    The location right on the malecón was beautiful. We enjoyed the sunrise from the beach in front. Restaurant employees were great

    1 night family trip, Feb. 20, 2021

    Verified CheapTickets guest review

  • 10.0.Exceptional

    Stunning !!!!

    Probably the best place to stay in Mahahual ! In love with the place and the hotel !

    Steffie, 1 night trip, Feb. 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Absolutely stunning view

    Wonderful place & excellent service !!!!!

    olivier, 1 night trip, Jan. 31, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    great place

    Great little hotel on the malicon with a great restaurant and pool

    Michael, 2 night trip, Nov. 22, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great location! Nice rooms and good attention from the staff

    1 night romance trip, Aug. 13, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Beach is very nice and has a bit less sea grass to deal with than the area around Tulum. Many things still closed but hotel was good and found a great restaurant to have dinner. They are doing a really good job under the current circumstances.

    Wendy, 1 night family trip, Jul. 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very friendly and accommodating staff. It’s on the beach so very nice view from the rooms.

    2 night family trip, Mar. 7, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Not credit card allowed for payment. Not late check-out even for some minutes

    1 night family trip, Feb. 18, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Not to many options on the area but this one was really bad, super dirty all over the place was vacant for moths dust on beds furniture all over. Not ready for any guest! Beware looks nice on pictures but it is not specially for the price maybe 1 star.

    1 night family trip, Dec. 27, 2019

    Verified Expedia guest review

  • 6.0.Good

    the area is beautiful, the hotel is nice and clean. rooms don't have a table or at least one chair so it was an inconvenience when trying to read or use the computer. the breakfast part was a complete confusion every day. it was not consistent with the prices, the portions, and the differences. we really hate dealing with the incongruency staff have about the food and prices. definitively no breakfast or continental breakfast next time.

    3 night family trip, Nov. 23, 2019

    Verified Expedia guest review

See all 157 reviews