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El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma

Photo gallery for El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma

Kayaking
Premium bedding, free minibar, in-room safe, desk
6 restaurants, breakfast and lunch served, international cuisine
Separate tub and shower, deep soaking tub, free toiletries, hair dryer
Sauna, steam room, body treatments, hot stone massages

Overview of El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma

El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma

4.5 star property
Kantenah beachfront property with 6 restaurants and spa

8.2/10 Very good

285 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Km 95 Carretera Cancun, Tulum Kantenah, Riviera Maya, Carretera Playa, Kantenah, QROO, 77710

Guests rated this location 8.0/10 - Very good

Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 7 bars/lounges
  • 3 swim-up bars
  • Full-service spa
  • 4 outdoor pools and lazy river
  • Fitness center
  • Sauna
  • Steam room
  • Free beach cabanas
  • Beach umbrellas
  • Beach sun loungers
Feel at home
  • Private bathroom
  • Private spa tub
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • On the beach
  • Xpu-ha Beach - 11 min drive
  • Akumal Beach - 16 min drive
  • Half Moon Bay - 24 min drive
  • Xel-Há Park - 20 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 22.4 miles/36.1 km

Restaurants

  • Xtra Time Sports Bar - 8 min drive
  • Gourmet Pub - 1 min walk
  • Guacamayas Bar - 8 min drive
  • Lobby Bar White Sand - 10 min drive
  • Terrace Tapas Lounge & Bar - 5 min drive
Map

About this property

El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma

At El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll have access to onsite snorkeling, beach volleyball, and kayaking. There's plenty of fun with the 4 outdoor pools and lazy river, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body treatments. Arrecifes, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 3 swim-up bars, a beach bar, and a fitness center. The pool and helpful staff get good marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 380 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • 6 restaurants
  • 7 bars/lounges
  • 3 swim-up bars
  • Beach bar
  • Private dining
  • Private picnics
  • 24-hour room service

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Snorkeling
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Horse riding nearby
  • Parasailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free beach cabanas
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Full-service spa
  • Lazy river
  • Sauna
  • Steam room

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Private indoor spa tub

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, NÁAY SPA. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Arrecifes - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Culinarium - This restaurant serves dinner only. Open daily.
La Carreta - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
MIA CASA PALMS - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
KLAY TALAY - This restaurant serves dinner only. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

<p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive
Sensimar Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Riviera Maya Gourmet All Inclusive
Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive
Sensimar Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive Karisma
Hotel Sensimar Resort Riviera Maya, Gourmet - All Inclusive
Sensimar Resort Riviera Maya, Gourmet - All Inclusive Kantenah
Sensimar Riviera Maya Gourmet All Inclusive Karisma Kantenah
Sensimar Riviera Maya Gourmet All Inclusive Karisma
Sensimar Resort Riviera Maya Gourmet All Inclusive
El Dorado Seaside Palms Adults Only by Karisma
El Dorado Seaside Suites Palms by Karisma Adults only
Sensimar Resort Riviera Maya Gourmet All Inclusive by Karisma
El Dorado Seaside Palms – Adults Only All Inclusive by Karisma

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma?
Yes, there are 4 outdoor pools.
Are pets allowed at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma and nearby?
Have fun with onsite activities like kayaking, snorkeling, and volleyball. Additional recreation onsite includes aerobics. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma also has 3 swim-up bars, a lazy river, and a sauna, as well as a steam room, a picnic area, and a garden.
Are there restaurants at or near El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma?
Yes, there are 6 onsite restaurants, featuring international cuisine.
Does El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma have rooms with private spa tubs?
Yes, each room has a private indoor spa tub and a deep soaking bathtub.
What's the area around El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma like?
El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma is located on the waterfront. Popular attractions include Akumal Beach, which is 16 minutes away by car.

Reviews

8.2

Very good

8.9/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.5/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Michael, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Jorge, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cheryl, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I feel that you should rent peddle bikes to your guests to ride around the property. There should be suites on the lowers levels for people with knee issues. Clothing and T-shirts should be much cheaper, as the prices for them where ridiculous!
Verified Expedia guest review

4/10 Fair

Verified Expedia guest review

8/10 Very good

Stayed with my spouse and for a week and the resort was beautiful food was pretty good just rained most of our trip. The seaweed was pretty bad so we couldn’t go on the beach.
Verified Travelocity guest review

10/10 Exceptional

The property was beautiful, the staff were so accommodating. We had a lovely stay. I would definitely go back.
Elizabeth S, 6-night trip with friends
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

The property is beautiful and well-maintained. Beach is fantastic. Food was excellent.
Verified Orbitz guest review

10/10 Exceptional

Nancy, 3-night trip with friends
Verified Expedia guest review