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The Metcalfe Hotel

Photo gallery for The Metcalfe Hotel

Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Overview of The Metcalfe Hotel

The Metcalfe Hotel

4.0 star property
4-star hotel with restaurant, near Confederation Park

9.0/10 Superb

999 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Restaurant
The price is CA $176
Price available on 01/01/2023
123 Metcalfe Street, Ottawa, ON, K1P 5L9

Room options

About this area

What's nearby

  • In Downtown Ottawa
  • Parliament Hill - 7 min walk
  • University of Ottawa - 4 min drive
  • Byward Market Square - 2 min drive
  • Rideau Canal - 4 min drive
  • Carleton University - 10 min drive
  • Casino du Lac Leamy - 13 min drive

Getting around

  • Ottawa International Airport (YOW) - 15 min drive
  • Ottawa Station - 6 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
  • Ottawa Fallowfield Station - 17 min drive


  • Grounded Kitchen - 3 min walk
  • Thali - 3 min walk
  • Beckta 2.0 - 3 min walk
  • India Curry House - 3 min walk
  • Nando's - 4 min walk

About this property

The Metcalfe Hotel

The Metcalfe Hotel puts you 0.4 mi (0.6 km) from Parliament Hill and 2.5 mi (4.1 km) from Carleton University. This upscale hotel is also 4.3 mi (6.9 km) from Casino du Lac Leamy. Fellow travelers love the comfortable beds and comfortable guestrooms.


English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms


  • Check-in time from 4:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite valet parking (CAD 35 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–1:00 PM on weekends
  • Restaurant
  • Room service (limited hours)

Working away

  • 6 meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • Library
  • Communal living room


  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairways


  • English
  • French
  • German
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service


  • Daily housekeeping
  • In-room safe
  • Recycling

Special features


Cocotte - Onsite bistro.

Fees & policies

Optional extras

  • Breakfast costs between CAD 15 and CAD 25.00 for adults, and CAD 10.00 and CAD 20.00 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 75 per accommodation, per stay


  • Valet parking costs CAD 35 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

Does The Metcalfe Hotel offer free cancellation for a full refund?
Yes, The Metcalfe Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Metcalfe Hotel?
As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at The Metcalfe Hotel on 1 Jan 2023 start from CA $176, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Metcalfe Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Metcalfe Hotel?
Yes, pets are welcome. There's a charge of CAD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at The Metcalfe Hotel?
Yes. Valet parking costs CAD 35 per night.
What are the check-in and check-out times at The Metcalfe Hotel?
You can check in from 4:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at The Metcalfe Hotel?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (13-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
What is there to do at The Metcalfe Hotel and nearby?
Recommended spots to visit include Confederation Park (3-min walk) and National Arts Centre (5-min walk), along with Capital Information Kiosk (5-min walk) and Sparks Street Mall (6-min walk).
Are there restaurants at or near The Metcalfe Hotel?
Yes, there's an onsite restaurant, Cocotte. Nearby restaurants include Grounded Kitchen (3-min walk), Thali (3-min walk), and Beckta 2.0 (3-min walk).
What's the area around The Metcalfe Hotel like?
The Metcalfe Hotel is in Downtown Ottawa, a short 7-minute walk from Parliament Hill and 9 minutes' walk from University of Ottawa. Travelers say this hotel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Good stay
Short trip but overall a nice and new hotel. Didn't love Ottawa so I was happy to have a nice hotel to hide away in until it was time to go.
1-night business trip
Verified guest review

10/10 Exceptional

Comfortable Stay in Ottawa
The Metcalfe was welcoming, clean and comfortable. The newly renovated room was very nice. The location is outstanding and the employees were extremely accommodating.
Patricia, 4-night business trip
Verified guest review

8/10 Very good

Per, 1-night trip
Verified guest review

10/10 Exceptional

Gordon, 1-night trip
Verified guest review

10/10 Exceptional

Jesse, 1-night trip
Verified guest review

10/10 Exceptional

Lovely hotel. Staff were very pleasant and willing to help. Hotel is very centrally located and walkable .
Chris, 3-night trip
Verified guest review

8/10 Very good

Exceptional staff
Room was clean, comfortable, and well maintained. Service at the front desk was exceptional: the friendly staff provided helpful information about local services, and scheduled transport to the airport. The only problem issue was the room's AC thermostat, which was difficult to set for a certain temperature.
Edward, 2-night trip
Verified guest review

10/10 Exceptional

3-night trip
Verified guest review

10/10 Exceptional

shiri, 1-night trip with friends
Verified guest review

8/10 Very good

good hotel good size rooms
good hotel - fully renovated but business centre, gym and pool are not available
Mani, 1-night business trip
Verified guest review